how to delete Monese - Mobile Money Account account

How to Delete Monese Completely

Published by Monese Ltd | Updated: May 3, 2022

Learn how to delete your Monese - Mobile Money Account account, your personal data and also delete the Monese app if you have it installed on your Iphone, Ipad or Android. If you want to end your relationship with Monese - Mobile Money Account completely, follow the guide.

Table of Contents:

  1. Delete account via Email
  2. Delete on iphone
  3. Delete on android
  4. Alternatives

delete Monese - Mobile Money Account account   remove Monese - Mobile Money Account account

1. Delete Monese Account through Email

There are 2 methods to get your data (and account) deleted by Monese - Mobile Money Account. They are:

  1. Under GDPR - General Data Protection Regulation (for EU Residents): This gives you the right to ask an organization that holds data about you, to delete that data. This is known as the ‘right to erasure’. You can make your request verbally or in writing. We recommend writing via email, to serve as evidence. An organization has one calendar month to respond to your request.
  2. Under CCPA - California Consumer Privacy Act: This empowers California residents to request that a business delete the data/personal information it has on you. The business is legally required to delete the consumer's personal information from its records and direct any service providers to delete the data too. Failure of a business to comply with the CCPA can result in fines of up to $7,500 per violation.

Now we understand what the laws entail, You can delete your account by contacting Monese - Mobile Money Account via email. Here is how to handle the account data deletion request:

  1. In your email, state the reasons why you want your data/account deleted - Note that under GDPR or CCPA you don't need to provide a reason for your request
  2. Provide all the relevant information regarding your account with Monese.
  3. Mention the Law under which you make your request - GDPR or CCPA
  4. Notify Monese of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  5. Send your email to [email protected] Login to see email.

Alternatively, you can Request your Monese account data be deleted below.
Send them your request using the format we mentioned above.

Already have an account? Login here

2. Deleting Monese's App from your Phone

There are many reasons you may want to get rid of Monese - Mobile Money Account on your phone. It may be to clear storage or because you've grown tired of using the app.
Whatever your reason is, here's how to delete Monese - Mobile Money Account from an iPhone or Android device:

a. How to Delete Monese app from your Iphone

If you want to delete Monese - Mobile Money Account from your iphone, here’s what you should do:

  1. From your home screen, tap the Monese - Mobile Money Account icon and hold till all apps start shaking.
  2. An "X" sign will appear on the top right corner of the app.
  3. Click the "X" sign on Monese - Mobile Money Account.
  4. Tap the red delete button and viola!


  1. From your Iphone settings, click on "General".
  2. Now click on "Iphone Storage" and scroll down to see all the apps installed on your phone.
  3. Click the Monese - Mobile Money Account app you want to delete.
  4. Select "Delete Monese - Mobile Money Account" on the next screen and confirm delete.

b. How to delete Monese from your Android phone

To delete Monese - Mobile Money Account from your android device, here's what you should do:

  1. Open Google Play
  2. From the hamburger menu icon, go to "My Apps & Games".
  3. From the list of available apps on your device, click on Monese - Mobile Money Account.
  4. Next, tap "Uninstall".


  1. From your home screen or app drawer, tap and hold the Monese - Mobile Money Account app you want to delete.
  2. Click the part of the screen that shows "Uninstall".


  1. Go to your Android phone settings.
  2. Click on 'Apps'.
  3. Select the Monese - Mobile Money Account app you want to delete.
  4. Click "Uninstall".

Monese - Mobile Money Account Software Details

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1. We’re the banking alternative that offers you a fast borderless money account in 31 countries, regardless of your credit score.

2. Withdraw cash from ATMs worldwide for free and add money to your account by bank transfer, using another debit card, or with cash at over 76,000 locations in the UK, France, Spain, Belgium or Portugal.

3. Transfer money with ease, get your salary paid into your account, track finances and use your Mastercard debit card wherever you go.

4. Just apply for a mobile money account in minutes - no matter what your credit score.

5. Moving country or like to travel? Then Monese is the mobile money account and banking alternative for you.

6. Join the banking alternative and use your Mastercard debit card wherever you go - we're giving you the financial freedom to work, travel to explore the world, without your credit score holding you back.

7. Open your mobile money account in minutes, with Monese.

8. Enjoy the convenience of being able to send and receive money straight from your phone, get your salary paid in, set up Direct Debits and Recurring Payments - all while maintaining a complete overview of your earning, spending and saving.

9. Regardless of country or credit score, simply apply for an account with your national ID or passport.

10. You can open an account with us regardless of your citizenship or financial history, as long as you’re at least 18 years old and live in the European Economic Area (EEA).

11. With a borderless money account, you can take Monese with you, wherever you go.

12. Our app and customer support team are also there for you in 14 languages, so you can open your GBP or EUR IBAN account without any hassle.

13. You can open a GBP account or EUR IBAN account straight from your phone.

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