how to delete PocketPatient account

How to Delete PocketPatient Completely

Published by Modernizing Medicine | Updated: Sep 13, 2022



Learn how to delete your PocketPatient account, your personal data and also delete the PocketPatient app if you have it installed on your Iphone, Ipad or Android. If you want to end your relationship with PocketPatient completely, follow the guide.


Table of Contents:

  1. Delete account via Email
  2. Delete on iphone
  3. Delete on android
  4. Alternatives


delete PocketPatient account   remove PocketPatient account


1. Delete PocketPatient Account through Email

There are 2 methods to get your data (and account) deleted by PocketPatient. They are:

  1. Under GDPR - General Data Protection Regulation (for EU Residents): This gives you the right to ask an organization that holds data about you, to delete that data. This is known as the ‘right to erasure’. You can make your request verbally or in writing. We recommend writing via email, to serve as evidence. An organization has one calendar month to respond to your request.
  2. Under CCPA - California Consumer Privacy Act: This empowers California residents to request that a business delete the data/personal information it has on you. The business is legally required to delete the consumer's personal information from its records and direct any service providers to delete the data too. Failure of a business to comply with the CCPA can result in fines of up to $7,500 per violation.

Now we understand what the laws entail, You can delete your account by contacting PocketPatient via email. Here is how to handle the account data deletion request:

  1. In your email, state the reasons why you want your data/account deleted - Note that under GDPR or CCPA you don't need to provide a reason for your request
  2. Provide all the relevant information regarding your account with PocketPatient.
  3. Mention the Law under which you make your request - GDPR or CCPA
  4. Notify PocketPatient of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  5. Send your email to [email protected] Login to see email.

Alternatively, you can Request your PocketPatient account data be deleted below.
Send them your request using the format we mentioned above.

Already have an account? Login here


2. Deleting PocketPatient's App from your Phone

There are many reasons you may want to get rid of PocketPatient on your phone. It may be to clear storage or because you've grown tired of using the app.
Whatever your reason is, here's how to delete PocketPatient from an iPhone or Android device:

a. How to Delete PocketPatient app from your Iphone

If you want to delete PocketPatient from your iphone, here’s what you should do:

  1. From your home screen, tap the PocketPatient icon and hold till all apps start shaking.
  2. An "X" sign will appear on the top right corner of the app.
  3. Click the "X" sign on PocketPatient.
  4. Tap the red delete button and viola!

OR


  1. From your Iphone settings, click on "General".
  2. Now click on "Iphone Storage" and scroll down to see all the apps installed on your phone.
  3. Click the PocketPatient app you want to delete.
  4. Select "Delete PocketPatient" on the next screen and confirm delete.


b. How to delete PocketPatient from your Android phone

To delete PocketPatient from your android device, here's what you should do:

  1. Open Google Play
  2. From the hamburger menu icon, go to "My Apps & Games".
  3. From the list of available apps on your device, click on PocketPatient.
  4. Next, tap "Uninstall".

OR


  1. From your home screen or app drawer, tap and hold the PocketPatient app you want to delete.
  2. Click the part of the screen that shows "Uninstall".

Alternatively


  1. Go to your Android phone settings.
  2. Click on 'Apps'.
  3. Select the PocketPatient app you want to delete.
  4. Click "Uninstall".





PocketPatient Software Details



delete PocketPatient account 1   delete PocketPatient app 2

1. All you have to do is send your doctor a few quick details and pictures of your minor dermatological concern and wait to receive your diagnosis and recommended treatment right through your mobile device.

2. PocketPatient™ is a great time-saving way for patients to access services from dermatologists who use the award-winning modmed Dermatology™ Suite, as their electronic health records system.

3. - Get diagnosis and treatment even when you don’t have time to visit the dermatologist’s office.

4. - No need to wait weeks for an office visit or go to another doctor you don’t know.


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