how to delete MAE by Maybank2u account

How to Delete MAE Completely

Published by Malayan Banking Berhad | Updated: Aug 22, 2022

Learn how to delete your MAE by Maybank2u account, your personal data and also delete the MAE app if you have it installed on your Iphone, Ipad or Android. If you want to end your relationship with MAE by Maybank2u completely, follow the guide.

Table of Contents:

  1. Delete account via Email
  2. Delete on iphone
  3. Delete on android
  4. Alternatives

delete MAE by Maybank2u account remove MAE by Maybank2u account

1. Delete MAE Account through Email

There are 2 methods to get your data (and account) deleted by MAE by Maybank2u. They are:

  1. Under GDPR - General Data Protection Regulation (for EU Residents): This gives you the right to ask an organization that holds data about you, to delete that data. This is known as the ‘right to erasure’. You can make your request verbally or in writing. We recommend writing via email, to serve as evidence. An organization has one calendar month to respond to your request.
  2. Under CCPA - California Consumer Privacy Act: This empowers California residents to request that a business delete the data/personal information it has on you. The business is legally required to delete the consumer's personal information from its records and direct any service providers to delete the data too. Failure of a business to comply with the CCPA can result in fines of up to $7,500 per violation.

Now we understand what the laws entail, You can delete your account by contacting MAE by Maybank2u via email. Here is how to handle the account data deletion request:

  1. In your email, state the reasons why you want your data/account deleted - Note that under GDPR or CCPA you don't need to provide a reason for your request
  2. Provide all the relevant information regarding your account with MAE.
  3. Mention the Law under which you make your request - GDPR or CCPA
  4. Notify MAE of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  5. Send your email to [email protected] Login to see email.

Alternatively, you can Request your MAE account data be deleted below.
Send them your request using the format we mentioned above.

Already have an account? Login here

2. Deleting MAE's App from your Phone

There are many reasons you may want to get rid of MAE by Maybank2u on your phone. It may be to clear storage or because you've grown tired of using the app.
Whatever your reason is, here's how to delete MAE by Maybank2u from an iPhone or Android device:

a. How to Delete MAE app from your Iphone

If you want to delete MAE by Maybank2u from your iphone, here’s what you should do:

  1. From your home screen, tap the MAE by Maybank2u icon and hold till all apps start shaking.
  2. An "X" sign will appear on the top right corner of the app.
  3. Click the "X" sign on MAE by Maybank2u.
  4. Tap the red delete button and viola!


  1. From your Iphone settings, click on "General".
  2. Now click on "Iphone Storage" and scroll down to see all the apps installed on your phone.
  3. Click the MAE by Maybank2u app you want to delete.
  4. Select "Delete MAE by Maybank2u" on the next screen and confirm delete.

b. How to delete MAE from your Android phone

To delete MAE by Maybank2u from your android device, here's what you should do:

  1. Open Google Play
  2. From the hamburger menu icon, go to "My Apps & Games".
  3. From the list of available apps on your device, click on MAE by Maybank2u.
  4. Next, tap "Uninstall".


  1. From your home screen or app drawer, tap and hold the MAE by Maybank2u app you want to delete.
  2. Click the part of the screen that shows "Uninstall".


  1. Go to your Android phone settings.
  2. Click on 'Apps'.
  3. Select the MAE by Maybank2u app you want to delete.
  4. Click "Uninstall".

MAE by Maybank2u Software Details

delete MAE by Maybank2u account delete MAE by Maybank2u app 2

1. Access to your camera to enable you to scan QR code and also upload documents when you apply for a new product or service.

2. Let us help you decide where to 'makan' around your area with our Makan Mana wheel! Just get on MAE to find the best eateries and deals to suit your fancy.

3. Access to your contact directory to give you the convenience of selecting your contacts when you make a transaction to a mobile number.

4. Bye, budget spreadsheets! Expenses can help you see where your money’s going with the automated expense tracker.

5. Freeze & unfreeze with a tap so you don’t have to worry about misplacing your card again.

6. Get a clear view of your money flow via easy-to-read graphs and clear categorisation.

7. Get all the good stuff and more, along with your favourite Maybank2u banking features.

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