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There are 2 methods to get your data (and account) deleted by HonySmart:
Now you understand what the Law says, Send your Request directly to HonySmart using the form below:
Alternatively, you can follow these steps below to get HonySmart to delete your account/data:
1. [Resume Cleaning] When the battery level is below 20%, the robot automatically plans the shortest path to return to the charging station for charging: after fully charging, return to the unfinished area and continue cleaning.
2. [Spot Cleaning] Click on the location to be cleaned on the map, and after clicking Start, the robot will automatically plan the path to the target point and perform local cleaning.
3. [Map Save](Only applicable to some devices) Turn on the map save mode, and after operating according to regulations, advanced functions such as room zoning, merging and segmentation can be achieved, while improving cleaning efficiency.
4. [Virtual Walls and Restricted Areas] Set up virtual walls and restricted areas, ready to use and set, so that the robot will not cross the virtual wall or enter the restricted area during cleaning.
5. [Selected Area Cleaning] (Only applicable to some devices) You can choose to specify a room for cleaning.
6. [Timing Cleaning] If you make an appointment a scheduled cleaning task, and the robot will start the cleaning task at the designated time.
7. After completion, it will automatically return to the charging station.
8. After selection, only the selected room will be cleaned, and you can clean wherever you want.
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Hello, my honysmart is not moving. It is working internally, but it stay in the same position. This happened during a cleaning step
What could be the problem?