how to delete Telehealth Online by HealthTap account

How to Delete Telehealth Online Completely

Published by HealthTap | Updated: Oct 1, 2022



Learn how to delete your Telehealth Online by HealthTap account, your personal data and also delete the Telehealth Online app if you have it installed on your Iphone, Ipad or Android. If you want to end your relationship with Telehealth Online by HealthTap completely, follow the guide.


Table of Contents:

  1. Delete account via Email
  2. Delete on iphone
  3. Delete on android
  4. Alternatives


delete Telehealth Online by HealthTap account   remove Telehealth Online by HealthTap account


1. Delete Telehealth Online Account through Email

There are 2 methods to get your data (and account) deleted by Telehealth Online by HealthTap. They are:

  1. Under GDPR - General Data Protection Regulation (for EU Residents): This gives you the right to ask an organization that holds data about you, to delete that data. This is known as the ‘right to erasure’. You can make your request verbally or in writing. We recommend writing via email, to serve as evidence. An organization has one calendar month to respond to your request.
  2. Under CCPA - California Consumer Privacy Act: This empowers California residents to request that a business delete the data/personal information it has on you. The business is legally required to delete the consumer's personal information from its records and direct any service providers to delete the data too. Failure of a business to comply with the CCPA can result in fines of up to $7,500 per violation.

Now we understand what the laws entail, You can delete your account by contacting Telehealth Online by HealthTap via email. Here is how to handle the account data deletion request:

  1. In your email, state the reasons why you want your data/account deleted - Note that under GDPR or CCPA you don't need to provide a reason for your request
  2. Provide all the relevant information regarding your account with Telehealth Online.
  3. Mention the Law under which you make your request - GDPR or CCPA
  4. Notify Telehealth Online of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  5. Send your email to [email protected] Login to see email.

Alternatively, you can Request your Telehealth Online account data be deleted below.
Send them your request using the format we mentioned above.

Already have an account? Login here


2. Deleting Telehealth Online's App from your Phone

There are many reasons you may want to get rid of Telehealth Online by HealthTap on your phone. It may be to clear storage or because you've grown tired of using the app.
Whatever your reason is, here's how to delete Telehealth Online by HealthTap from an iPhone or Android device:

a. How to Delete Telehealth Online app from your Iphone

If you want to delete Telehealth Online by HealthTap from your iphone, here’s what you should do:

  1. From your home screen, tap the Telehealth Online by HealthTap icon and hold till all apps start shaking.
  2. An "X" sign will appear on the top right corner of the app.
  3. Click the "X" sign on Telehealth Online by HealthTap.
  4. Tap the red delete button and viola!

OR


  1. From your Iphone settings, click on "General".
  2. Now click on "Iphone Storage" and scroll down to see all the apps installed on your phone.
  3. Click the Telehealth Online by HealthTap app you want to delete.
  4. Select "Delete Telehealth Online by HealthTap" on the next screen and confirm delete.


b. How to delete Telehealth Online from your Android phone

To delete Telehealth Online by HealthTap from your android device, here's what you should do:

  1. Open Google Play
  2. From the hamburger menu icon, go to "My Apps & Games".
  3. From the list of available apps on your device, click on Telehealth Online by HealthTap.
  4. Next, tap "Uninstall".

OR


  1. From your home screen or app drawer, tap and hold the Telehealth Online by HealthTap app you want to delete.
  2. Click the part of the screen that shows "Uninstall".

Alternatively


  1. Go to your Android phone settings.
  2. Click on 'Apps'.
  3. Select the Telehealth Online by HealthTap app you want to delete.
  4. Click "Uninstall".





Telehealth Online by HealthTap Software Details



delete Telehealth Online by HealthTap account 1   delete Telehealth Online by HealthTap app 2

1. Your HealthTap doctor can fill prescriptions, order lab tests, and refer you to other doctors, including specialists.

2. NEED TO SEE A DOCTOR? Get 24/7 access to HealthTap’s U.S.-based, board-certified doctors by text, phone, or video, with wait times of less than 1 minute.

3. After your virtual doctor visit, you will get a treatment plan with easy-to-follow instructions and reminders to help you stay on track.

4. Have a health question? Get FREE personalized medical information and guidance 24/7 from your phone or tablet.

5. Unlimited virtual doctor visits are just $119/per year.


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