how to delete First Stop Health account

How to Delete First Stop Health Completely

Published by First Stop Health | Updated: Oct 20, 2022



Learn how to delete your First Stop Health account, your personal data and also delete the First Stop Health app if you have it installed on your Iphone, Ipad or Android. If you want to end your relationship with First Stop Health completely, follow the guide.


Table of Contents:

  1. Delete account via Email
  2. Delete on iphone
  3. Delete on android
  4. Alternatives


delete First Stop Health account   remove First Stop Health account


1. Delete First Stop Health Account through Email

There are 2 methods to get your data (and account) deleted by First Stop Health. They are:

  1. Under GDPR - General Data Protection Regulation (for EU Residents): This gives you the right to ask an organization that holds data about you, to delete that data. This is known as the ‘right to erasure’. You can make your request verbally or in writing. We recommend writing via email, to serve as evidence. An organization has one calendar month to respond to your request.
  2. Under CCPA - California Consumer Privacy Act: This empowers California residents to request that a business delete the data/personal information it has on you. The business is legally required to delete the consumer's personal information from its records and direct any service providers to delete the data too. Failure of a business to comply with the CCPA can result in fines of up to $7,500 per violation.

Now we understand what the laws entail, You can delete your account by contacting First Stop Health via email. Here is how to handle the account data deletion request:

  1. In your email, state the reasons why you want your data/account deleted - Note that under GDPR or CCPA you don't need to provide a reason for your request
  2. Provide all the relevant information regarding your account with First Stop Health.
  3. Mention the Law under which you make your request - GDPR or CCPA
  4. Notify First Stop Health of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  5. Send your email to [email protected] Login to see email.

Alternatively, you can Request your First Stop Health account data be deleted below.
Send them your request using the format we mentioned above.

Already have an account? Login here


2. Deleting First Stop Health's App from your Phone

There are many reasons you may want to get rid of First Stop Health on your phone. It may be to clear storage or because you've grown tired of using the app.
Whatever your reason is, here's how to delete First Stop Health from an iPhone or Android device:

a. How to Delete First Stop Health app from your Iphone

If you want to delete First Stop Health from your iphone, here’s what you should do:

  1. From your home screen, tap the First Stop Health icon and hold till all apps start shaking.
  2. An "X" sign will appear on the top right corner of the app.
  3. Click the "X" sign on First Stop Health.
  4. Tap the red delete button and viola!

OR


  1. From your Iphone settings, click on "General".
  2. Now click on "Iphone Storage" and scroll down to see all the apps installed on your phone.
  3. Click the First Stop Health app you want to delete.
  4. Select "Delete First Stop Health" on the next screen and confirm delete.


b. How to delete First Stop Health from your Android phone

To delete First Stop Health from your android device, here's what you should do:

  1. Open Google Play
  2. From the hamburger menu icon, go to "My Apps & Games".
  3. From the list of available apps on your device, click on First Stop Health.
  4. Next, tap "Uninstall".

OR


  1. From your home screen or app drawer, tap and hold the First Stop Health app you want to delete.
  2. Click the part of the screen that shows "Uninstall".

Alternatively


  1. Go to your Android phone settings.
  2. Click on 'Apps'.
  3. Select the First Stop Health app you want to delete.
  4. Click "Uninstall".





First Stop Health Software Details



delete First Stop Health account 1   delete First Stop Health app 2

1. First Stop Health gives employees access to a U.S.-based doctors 24/7 for diagnosis and treatment of illnesses including infections (e.g. sinus, eye, ear or skin), sore throat, women's health issues or medication refills.

2. Download the app and talk to a First Stop Health doctor via telephone or video in minutes.

3. Download the app and talk to a First Stop Health physician via telephone or video in minutes.

4. First Stop Health is available exclusively as an employee benefit to our clients' employees and their families.

5. Virtual access to board certified doctors avoids lengthy and expensive trips to the doctor’s office, urgent care, or the emergency room.


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