how to delete e& money account

How to Delete e& money Completely

Published by Etisalat UAE | Updated: Feb 16, 2023



Learn how to delete your e& money account and personal data from your device.


Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


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Reading time: 47 seconds

1. Delete e& money Account through Email

There are 2 methods to get your data (and account) deleted by e& money:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

Now we understand what the Law says, Here is how to handle the account data deletion request:

  1. To delete your e& money account, contact e& money via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify e& money of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to [email protected] Login to see email.

Alternatively, Send your Request directly to e& money using the form below:

Already have an account? Login here


2. How to Delete e& money on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete e& money".


3. Delete e& money on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "e& money" and Click "Uninstall".





e& money Product Details



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e& money, the only financial super app you need! e& money, a wholly owned e& brand is the first digital wallet licensed by the Central Bank of UAE. As the fintech arm of e& life, e& money aims to revolutionize your experience through our innovative financial super app marketplace. If you are looking for the best finance application, you’ve stopped at the right one. We want to empower UAE citizens and residents with quick and easy payment solutions. You will be able to access a series of financial services such as international money transfers, local transfers, merchant payments, bill payments, gifting, and much more, all in the same application. All you need is your Emirates ID and mobile number. What are you waiting for! Register yourself in just a few quick steps: - Register your mobile number - Upload your Emirates ID - Take a selfie - Enter your email ID - And lastly, set your PIN! Discover all the amazing things you can do with e& money! 1. e& money account - It’s a free wallet with no charges - You can load your account through multiple available options - No minimum balance required 2. Add money with your Debit Card - Add money instantly to your account with your UAE issued debit card - Just link it and load money from the comfort of your home 3. International Money Transfers - Transfer money to over 200 countries quickly and securely with us - You can choose from bank transfers, cash pick up and even wallet transfer 4. Local Money Transfers - Owe a friend some money? We got you covered. Forget the hassle of bank details, cash withdrawal etc. Just enter their mobile number and enjoy a quick transfer - Need to pay your domestic help? We got you covered here too! 5. Bill Payments and Top Ups - Pay all your bills such as phone, electricity, etc with just a tap. - Top up for Salik, Nol cards, etc is also available with us 6. Gifting - Send your love to your friends and family with our new gifting feature - You can choose from a variety of gift cards as well as cash gift options You don’t need an occasion to show your love! 7. mParking - Pay your parking fees with us! We now offer digital parking payment to make your life much easier. - Just select the emirate and enter your vehicle number plate, followed by the duration of your parking 8. Domestic Help Transfers - Forget the hassle of withdrawing money every time you need to pay your domestic help - e& money is here to make your life easier. All you need is their mobile number and the transfer is done instantly. When we say we cover all your payment needs, we really mean it! We are always happy to hear from you. For more details, feedback, or ideas, you can reach us on 800-392-553.

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