Published by Elan Financial Services

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


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1. Delete My Account through Email

There are 2 methods to get your data (and account) deleted by My Mobile Money Access:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

Now you understand what the Law says, Send your Request directly to My using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get My to delete your account/data:


  1. To delete your My account, contact My via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify My of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to elan.mobile@redacted... Login to see email.



2. How to Delete My on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete My Mobile Money Access".


3. Delete My on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "My Mobile Money Access" and Click "Uninstall".



9 details about My app

1. When your financial institution offers the My Mobile Money Access app, you can set up your debit account, and then manage and monitor it wherever you go! Our industry-leading technology enables YOU to control your card access without having to place a call to your financial institution’s customer support.

2. It’s easy to manage your debit account and protect yourself from fraud with My Mobile Money Access.

3. • Ability to alert and deny transactions based on merchant type, location and transaction amount – Protect your account from transactions you wouldn’t normally make.

4. • Fraud alerts – Receive alerts if a transaction is conducted using your account that is suspected of being fraudulent.

5. • Control other cards associated with the account – If you have multiple cards, you can set controls for all associated cards.

6. You can set up security measures right from your phone to help you avoid the hassles of account fraud.

7. • Balance inquiry – Quickly check how much money you have in your account to avoid overdrafts.

8. • Balance transfer – Easily transfer funds between accounts associated with your debit card.

Liked My? you may also like other Finance apps like OFX Money Transfer; ACE Money Transfer; EarnIn: Your Money in Advance; Afro Money Transfer; Money Box: Savings Goals;

Reported Deleting Issues

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