how to delete Babylon: Talk to a doctor 24/7 account

How to Delete Ba Completely

Published by Babylon Health | Updated: Oct 11, 2022



Learn how to delete your Babylon: Talk to a doctor 24/7 account, your personal data and also delete the Ba app if you have it installed on your Iphone, Ipad or Android. If you want to end your relationship with Babylon: Talk to a doctor 24/7 completely, follow the guide.


Table of Contents:

  1. Delete account via Email
  2. Delete on iphone
  3. Delete on android
  4. Alternatives


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1. Delete Ba Account through Email

There are 2 methods to get your data (and account) deleted by Babylon: Talk to a doctor 24/7. They are:

  1. Under GDPR - General Data Protection Regulation (for EU Residents): This gives you the right to ask an organization that holds data about you, to delete that data. This is known as the ‘right to erasure’. You can make your request verbally or in writing. We recommend writing via email, to serve as evidence. An organization has one calendar month to respond to your request.
  2. Under CCPA - California Consumer Privacy Act: This empowers California residents to request that a business delete the data/personal information it has on you. The business is legally required to delete the consumer's personal information from its records and direct any service providers to delete the data too. Failure of a business to comply with the CCPA can result in fines of up to $7,500 per violation.

Now we understand what the laws entail, You can delete your account by contacting Babylon: Talk to a doctor 24/7 via email. Here is how to handle the account data deletion request:

  1. In your email, state the reasons why you want your data/account deleted - Note that under GDPR or CCPA you don't need to provide a reason for your request
  2. Provide all the relevant information regarding your account with Ba.
  3. Mention the Law under which you make your request - GDPR or CCPA
  4. Notify Ba of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  5. Send your email to [email protected] Login to see email.

Alternatively, you can Request your Ba account data be deleted below.
Send them your request using the format we mentioned above.

Already have an account? Login here


2. Deleting Ba's App from your Phone

There are many reasons you may want to get rid of Babylon: Talk to a doctor 24/7 on your phone. It may be to clear storage or because you've grown tired of using the app.
Whatever your reason is, here's how to delete Babylon: Talk to a doctor 24/7 from an iPhone or Android device:

a. How to Delete Ba app from your Iphone

If you want to delete Babylon: Talk to a doctor 24/7 from your iphone, here’s what you should do:

  1. From your home screen, tap the Babylon: Talk to a doctor 24/7 icon and hold till all apps start shaking.
  2. An "X" sign will appear on the top right corner of the app.
  3. Click the "X" sign on Babylon: Talk to a doctor 24/7.
  4. Tap the red delete button and viola!

OR


  1. From your Iphone settings, click on "General".
  2. Now click on "Iphone Storage" and scroll down to see all the apps installed on your phone.
  3. Click the Babylon: Talk to a doctor 24/7 app you want to delete.
  4. Select "Delete Babylon: Talk to a doctor 24/7" on the next screen and confirm delete.


b. How to delete Ba from your Android phone

To delete Babylon: Talk to a doctor 24/7 from your android device, here's what you should do:

  1. Open Google Play
  2. From the hamburger menu icon, go to "My Apps & Games".
  3. From the list of available apps on your device, click on Babylon: Talk to a doctor 24/7.
  4. Next, tap "Uninstall".

OR


  1. From your home screen or app drawer, tap and hold the Babylon: Talk to a doctor 24/7 app you want to delete.
  2. Click the part of the screen that shows "Uninstall".

Alternatively


  1. Go to your Android phone settings.
  2. Click on 'Apps'.
  3. Select the Babylon: Talk to a doctor 24/7 app you want to delete.
  4. Click "Uninstall".





Babylon: Talk to a doctor 24/7 Software Details



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1. The healthcare providers available through the Babylon app can help care for allergies, congestion, cough, fever, flu, mental health, pain, rashes, upset stomach & more.

2. You can still get exclusive access to our Chatbot symptom checker and Healthcheck for general health care tips and health information about your symptoms.

3. Describe your symptoms the same way you would to a doctor or nurse practitioner, and the Chabot will ask questions related to your symptoms and health, so it can help you decide what to do next.

4. Download the free Babylon app today, and get health information that will help you take control of your health.

5. California Users: California Telemedicine Associates is available through the Babylon app through certain health plans.

6. You can speak to a healthcare provider via the Babylon app at no cost through select health plans (see details below).

7. New York Users: New York Telemedicine Associates, available through the Babylon app, are now part of Mount Sinai Health Partners.

8. Babylon Health gives you access to a doctor or nurse practitioner through select health plans.

9. Members of the following health plans are eligible: Humana Medicare Advantage, Empire BlueCross BlueShield Commercial, Empire BlueCross BlueShield Medicare Advantage, Oscar Commercial, and Cigna Commercial.

10. Simply download the Babylon app and enter the code provided by your health plan to get started.

11. After you have received information about your symptoms, the COVID-19 Care Assistant will provide you with a Care Plan based on the latest guidance.

12. Healthcheck was created by doctors and scientists to help you understand your current and future health needs.

13. The Babylon symptom checker has the ability to recognize what might be COVID-19 symptoms and suggest possible next steps.

14. Missouri Users: Your health plan will notify you if Babylon’s telemedicine services are covered.

15. Get insights about your current health and risk factors for future conditions, along with practical recommendations for staying healthy long-term.


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