how to delete AT&T Personal Cloud account

How to Delete AT&T Personal Cloud Completely

Published by AT&T Services, Inc. | Updated: Mar 8, 2022



Learn how to delete your AT&T Personal Cloud account, your personal data and also delete the AT&T Personal Cloud app if you have it installed on your Iphone, Ipad or Android. If you want to end your relationship with AT&T Personal Cloud completely, follow the guide.


Table of Contents:

  1. Delete account via Email
  2. Delete on iphone
  3. Delete on android
  4. Alternatives


delete AT&T Personal Cloud account   remove AT&T Personal Cloud account


1. Delete AT&T Personal Cloud Account through Email

There are 2 methods to get your data (and account) deleted by AT&T Personal Cloud. They are:

  1. Under GDPR - General Data Protection Regulation (for EU Residents): This gives you the right to ask an organization that holds data about you, to delete that data. This is known as the ‘right to erasure’. You can make your request verbally or in writing. We recommend writing via email, to serve as evidence. An organization has one calendar month to respond to your request.
  2. Under CCPA - California Consumer Privacy Act: This empowers California residents to request that a business delete the data/personal information it has on you. The business is legally required to delete the consumer's personal information from its records and direct any service providers to delete the data too. Failure of a business to comply with the CCPA can result in fines of up to $7,500 per violation.

Now we understand what the laws entail, You can delete your account by contacting AT&T Personal Cloud via email. Here is how to handle the account data deletion request:

  1. In your email, state the reasons why you want your data/account deleted - Note that under GDPR or CCPA you don't need to provide a reason for your request
  2. Provide all the relevant information regarding your account with AT&T Personal Cloud.
  3. Mention the Law under which you make your request - GDPR or CCPA
  4. Notify AT&T Personal Cloud of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  5. Send your email to [email protected] Login to see email.

Alternatively, you can Request your AT&T Personal Cloud account data be deleted below.
Send them your request using the format we mentioned above.

Already have an account? Login here


2. Deleting AT&T Personal Cloud's App from your Phone

There are many reasons you may want to get rid of AT&T Personal Cloud on your phone. It may be to clear storage or because you've grown tired of using the app.
Whatever your reason is, here's how to delete AT&T Personal Cloud from an iPhone or Android device:

a. How to Delete AT&T Personal Cloud app from your Iphone

If you want to delete AT&T Personal Cloud from your iphone, here’s what you should do:

  1. From your home screen, tap the AT&T Personal Cloud icon and hold till all apps start shaking.
  2. An "X" sign will appear on the top right corner of the app.
  3. Click the "X" sign on AT&T Personal Cloud.
  4. Tap the red delete button and viola!

OR


  1. From your Iphone settings, click on "General".
  2. Now click on "Iphone Storage" and scroll down to see all the apps installed on your phone.
  3. Click the AT&T Personal Cloud app you want to delete.
  4. Select "Delete AT&T Personal Cloud" on the next screen and confirm delete.


b. How to delete AT&T Personal Cloud from your Android phone

To delete AT&T Personal Cloud from your android device, here's what you should do:

  1. Open Google Play
  2. From the hamburger menu icon, go to "My Apps & Games".
  3. From the list of available apps on your device, click on AT&T Personal Cloud.
  4. Next, tap "Uninstall".

OR


  1. From your home screen or app drawer, tap and hold the AT&T Personal Cloud app you want to delete.
  2. Click the part of the screen that shows "Uninstall".

Alternatively


  1. Go to your Android phone settings.
  2. Click on 'Apps'.
  3. Select the AT&T Personal Cloud app you want to delete.
  4. Click "Uninstall".





AT&T Personal Cloud Software Details



delete AT&T Personal Cloud account 1   delete AT&T Personal Cloud app 2

1. Cancel or modify your AT&T Personal Cloud subscription anytime by managing your account at att.com. You must maintain your qualifying AT&T wireless service, or your AT&T Personal Cloud subscription will be canceled.

2. Securely back up, sync, access and share your important content across operating systems & devices – anytime, anywhere, with AT&T Personal Cloud.

3. If canceled for any reason, you will be unable to upload to your Personal Cloud and all your AT&T Personal Cloud data will be permanently deleted within 30 days.

4. AT&T Personal Cloud 30 Day Trial: New AT&T Personal Cloud users only.

5. $4.99/mo. + tax), billed to the payment method on file with your AT&T wireless service account, unless you cancel.


Reported Deleting Issues


No Issues reported yet. Be the first to report one!





Search for another app