how to delete Online Portal by AppFolio account

How to Delete Online Portal Completely

Published by AppFolio, Inc. | Updated: Sep 15, 2022



Learn how to delete your Online Portal by AppFolio account and personal data from your device.


Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


delete Online Portal by AppFolio account   remove Online Portal by AppFolio account


Reading time: 47 seconds

1. Delete Online Portal Account through Email

There are 2 methods to get your data (and account) deleted by Online Portal by AppFolio:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

Now we understand what the Law says, Here is how to handle the account data deletion request:

  1. To delete your Online Portal account, contact Online Portal via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify Online Portal of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to [email protected] Login to see email.

Alternatively, Send your Request directly to Online Portal using the form below:

Already have an account? Login here


2. How to Delete Online Portal on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete Online Portal by AppFolio".


3. Delete Online Portal on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "Online Portal by AppFolio" and Click "Uninstall".





Online Portal by AppFolio Product Details



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The Online Portal is for residents whose management company uses AppFolio Property Manager. Stay connected to your property or association manager and enjoy instant, on-demand access to your one-stop shop for the information and tools you need. • Pay rent or dues and set up automatic payments • Submit and monitor the status of maintenance requests • Access important documents like inspection reports for tenants and meeting minutes for homeowners • View and download your lease agreement • Homeowners can submit architectural requests and view association-related events


Reported Deleting Issues


Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • 1. Delete Online Portal Account through Email
    There are 2 methods to get your data (and account) deleted by Online Portal by AppFolio. They are:

    Under GDPR - General Data Protection Regulation (for EU Residents): This gives you the right to ask an organization that holds data about you, to delete that data. This is known as the ‘right to erasure’. You can make your request verbally or in writing. We recommend writing via email, to serve as evidence. An organization has one calendar month to respond to your request.
    Under CCPA - California Consumer Privacy Act: This empowers California residents to request that a business delete the data/personal information it has on you. The business is legally required to delete the consumer's personal information from its records and direct any service providers to delete the data too. Failure of a business to comply with the CCPA can result in fines of up to $7,500 per violation.
    Now we understand what the laws entail, You can delete your account by contacting Online Portal by AppFolio via email. Here is how to handle the account data deletion request:

    In your email, state the reasons why you want your data/account deleted - Note that under GDPR or CCPA you don't need to provide a reason for your request
    Provide all the relevant information regarding your account with Online Portal.
    Mention the Law under which you make your request - GDPR or CCPA
    Notify Online Portal of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.

    — by Susan Marie Taylor on Sep 27 2022







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