how to delete Serasa: Consulta CPF e Score account

How to Delete Serasa Completely

Published by Serasa Experian | Updated: Apr 19, 2022



Learn how to delete your Serasa: Consulta CPF e Score account, your personal data and also delete the Serasa app if you have it installed on your Iphone, Ipad or Android. If you want to end your relationship with Serasa: Consulta CPF e Score completely, follow the guide.


Table of Contents:

  1. Delete account via Email
  2. Delete on iphone
  3. Delete on android
  4. Alternatives


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1. Delete Serasa Account through Email

There are 2 methods to get your data (and account) deleted by Serasa: Consulta CPF e Score. They are:

  1. Under GDPR - General Data Protection Regulation (for EU Residents): This gives you the right to ask an organization that holds data about you, to delete that data. This is known as the ‘right to erasure’. You can make your request verbally or in writing. We recommend writing via email, to serve as evidence. An organization has one calendar month to respond to your request.
  2. Under CCPA - California Consumer Privacy Act: This empowers California residents to request that a business delete the data/personal information it has on you. The business is legally required to delete the consumer's personal information from its records and direct any service providers to delete the data too. Failure of a business to comply with the CCPA can result in fines of up to $7,500 per violation.

Now we understand what the laws entail, You can delete your account by contacting Serasa: Consulta CPF e Score via email. Here is how to handle the account data deletion request:

  1. In your email, state the reasons why you want your data/account deleted - Note that under GDPR or CCPA you don't need to provide a reason for your request
  2. Provide all the relevant information regarding your account with Serasa.
  3. Mention the Law under which you make your request - GDPR or CCPA
  4. Notify Serasa of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  5. Send your email to [email protected] Login to see email.

Alternatively, you can Request your Serasa account data be deleted below.
Send them your request using the format we mentioned above.

Already have an account? Login here


2. Deleting Serasa's App from your Phone

There are many reasons you may want to get rid of Serasa: Consulta CPF e Score on your phone. It may be to clear storage or because you've grown tired of using the app.
Whatever your reason is, here's how to delete Serasa: Consulta CPF e Score from an iPhone or Android device:

a. How to Delete Serasa app from your Iphone

If you want to delete Serasa: Consulta CPF e Score from your iphone, here’s what you should do:

  1. From your home screen, tap the Serasa: Consulta CPF e Score icon and hold till all apps start shaking.
  2. An "X" sign will appear on the top right corner of the app.
  3. Click the "X" sign on Serasa: Consulta CPF e Score.
  4. Tap the red delete button and viola!

OR


  1. From your Iphone settings, click on "General".
  2. Now click on "Iphone Storage" and scroll down to see all the apps installed on your phone.
  3. Click the Serasa: Consulta CPF e Score app you want to delete.
  4. Select "Delete Serasa: Consulta CPF e Score" on the next screen and confirm delete.


b. How to delete Serasa from your Android phone

To delete Serasa: Consulta CPF e Score from your android device, here's what you should do:

  1. Open Google Play
  2. From the hamburger menu icon, go to "My Apps & Games".
  3. From the list of available apps on your device, click on Serasa: Consulta CPF e Score.
  4. Next, tap "Uninstall".

OR


  1. From your home screen or app drawer, tap and hold the Serasa: Consulta CPF e Score app you want to delete.
  2. Click the part of the screen that shows "Uninstall".

Alternatively


  1. Go to your Android phone settings.
  2. Click on 'Apps'.
  3. Select the Serasa: Consulta CPF e Score app you want to delete.
  4. Click "Uninstall".





Serasa: Consulta CPF e Score Software Details



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1. Além das informações básicas, você pode adquirir acesso a ocorrências de dívidas, documentos perdidos, ações, protestos e muitas outras situações.

2. Isso significa que criamos produtos e serviços digitais que contribuem com a sua tomada de decisão, com informações que ajudam a melhorar a forma como o mercado vê seu perfil de crédito.

3. Aqui você tem acesso à situação do seu nome com informações sempre relevantes.

4. Propostas e acordos são resolvidos em poucos cliques para que você fique ainda mais tranquilo.

5. Consulte gratuitamente seu CPF, entenda e obtenha dicas de como melhorar a situação do seu Serasa Score.

6. Você pode verificar dívidas e colocar suas contas em dia de onde estiver.


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