Published by PowerAudio Team on Mar 12, 2023

Report an issue with PowerAudio Pro Music Player.
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Why should I report an Issue with PowerAudio Pro Music Player?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of PowerAudio Team to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About PowerAudio Pro Music Player

1. WRITE_EXTERNAL_STORAGE : required by PowerAudio music player to delete or modify playlists and songs.

2. READ_EXTERNAL_STORAGE : required by PowerAudio music player to find songs on storage.

3. PowerAudio music player supports playlists, you can create you own playlists with the tracks you want.

4. PowerAudio music player has a separate tab for all your favorite tracks, you can add songs to your favorites from any tab.

5. INTERNET : required by PowerAudio music player to check for updates.

6. WAKE_LOCK : required by PowerAudio music player to play music in background.

7. PowerAudio music player brings you the all new music experience.

8. This music player features a powerful equalizer with BassBoost and Virtualizer.

9. You can choose from a variety of music presets or create your custom preset.

10. You can browse songs by albums, artists or playlists.

11. It features an easy to use interface and best in class audio quality.

PowerAudio Pro Music Player Customer Insights

1. If you just need the Equalizer go for the free version don't waste your $One of my favorite music apps and I like it better than the default samsung music app.

2. I will continue to use this app, as I dislike it less than Play Music, but my experience has degraded from 4 stars to 2.The app was really great up until the newest update that took away optional themes and now uses and ugly theme.

3. I also like the menu layout and how the user gets to choose what the start menu shows (Albums, Artists, or Songs).I bought this because I wanted an update of the free version, but this is actually a lot worse.

4. Preferred over apple music.Great app except whenever I download a new album, the app freezes, except it will play down to the last track and then freeze and wont respond or reopen.

5. Just use that.I used to love it, it took a bit of practice but it was navigable, and the settings were helpful, but the devs changed it and now you can no longer close your music banner without opening your settings, refusing poweraudio the right to notify you, then if you want it back, you must return that right to it.

6. If you edit the metadata on a PC, for example, then delete all the folders in PowerAudio Pro and they copy the edited tracks to the phone again, Genres which were detected on the first read and now no longer exist in any track are not deleted.

7. Secondly, when making a playlist you have to do it by individual song- whereas, the free version lets you move entire albums and artists at a time into playlists.

8. Basically, there is too much physical appearance of functionality.I download it because it was free and I need a better app to replace my samsung music app.

9. The second bug is that, if a MP3 track is played from My Files, PowerAudio Pro resumes a playing queue instead of playing the single track and returning to My Files.This is very disappointing to purchase.

10. The music lists can be refreshed to reflect additions/deletions in the actual music folders, and empty folders are not shown.

11. I have to unlock my phone to continue playing music.

Steps to Troubleshoot & Fix PowerAudio Pro Music Player Issues

1. Fix PowerAudio Pro Music Player Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PowerAudio Pro Music Player: Restarting the app will resolve most errors.
  2. Update the PowerAudio Pro Music Player App. Here is how:
    1. On Android goto PlayStore » Search for "PowerAudio Pro Music Player" » Open PowerAudio Pro Music Player » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PowerAudio Pro Music Player » click "UPDATE".
  3. Clear PowerAudio Pro Music Player app cache: Clearing cached data will force your app to retrieve the latest data directly from PowerAudio Pro Music Player servers.
    1. On Android, goto Settings » Apps » Select "PowerAudio Pro Music Player" » click Storage » click "Clear Cache".
  4. Check PowerAudio Pro Music Player app permissions. If any of these permissions required to use your device's features are disenabled, PowerAudio Pro Music Player might not work.
  5. Uninstall and reinstall PowerAudio Pro Music Player. If nothing else has worked, completely uninstall PowerAudio Pro Music Player then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PowerAudio Pro Music Player not working


2. Fix PowerAudio Pro Music Player Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PowerAudio Pro Music Player be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PowerAudio Pro Music Player not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PowerAudio Pro Music Player may not be able to connect to the Internet when running in the background.

Reported Issues