Published by way.com on Dec 14, 2023

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Why should I report an Issue with Way - Auto super app?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of way.com to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Way - Auto super app

1. It's a top-rated auto app where you can save up to 75c/gal with our gas cashback program, book airport parking, hourly parking, monthly parking, city parking & more.

2. Book airport parking for the lowest rates, and get free shuttle rides.

3. Finding street parking or free parking can be hit or miss, but why worry when you can book cheap off-street hourly parking on the Way parking app.

4. Reserve parking easily, hourly, daily, street parking, or monthly parking at US parking lots & parking garages in Canada. • Sort car parking options by price, distance, or reviews (parking map included).

5. The airport parking app helps you find cheap airport parking near the airport easily.

6. Airport parking, hourly parking, on-street parking, event parking – it’s all there!

7. Find hourly, daily, and monthly parking deals on NYC parking, SF parking, LA parking, Atlanta parking, and across most cities.

8. Select your city, find a parking lot that's right for you, book your parking spot, & pay!

9. The Way App gets you the lowest rates at 10K+ parking garages.

10. Get airport parking for ORD, ATL, SFO, LGA, JFK, MCO, EWR, & MDW parking garages.

11. Need parking near a busy airport like LAX?

Way Customer Insights

1. Imagine heading to the airport for a trip to find that the budget parking place is requiring you, without any advanced warning, to leave your keys with a valet until you return.

2. At the time of booking the listing did not say "no airport transport." When I arrived at 3am, 2 hours before the flight, I had to cancel there and rebook a different lot, still using Way and at a much higher price.

3. Showed up at the airport parking location after purchasing and all the shuttles were full for three hours.

4. When I arrived at the hotel, they said the parking was overbooked and we should call Way to find an alternative.

5. We ended up driving in rush to the long term parking, with the added costs that we were trying to avoid in the first place.

6. I don't recommend using for airport parking.Overbooked and no accountability.

7. What a nightmare.Way parking customer service is very bad.

8. For my first experience, I had to extend my stay and got a receipt and confirmation number showing everything went through, but the new reservation never showed up in the app.

9. You pay by credit card and you have no way to cancel your order, you call or email and they will refund you in way buck's only.

10. You are better off doing a cheaper offsite parking and taking an Uber.Everything worked great with the reservation except the rate was $3 per day more than advertised.

11. Then you have to deal with the Way app's customer service to address the issue, but they don't care and take no responsibility for how their vendors run their business.

Steps to Troubleshoot & Fix Way Issues

1. Fix Way Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Way: Restarting the app will resolve most errors.
  2. Update the Way App. Here is how:
    1. On Android goto PlayStore » Search for "Way" » Open Way - Auto super app » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Way » click "UPDATE".
  3. Clear Way - Auto super app app cache: Clearing cached data will force your app to retrieve the latest data directly from Way servers.
    1. On Android, goto Settings » Apps » Select "Way - Auto super app" » click Storage » click "Clear Cache".
  4. Check Way app permissions. If any of these permissions required to use your device's features are disenabled, Way might not work.
  5. Uninstall and reinstall Way. If nothing else has worked, completely uninstall Way then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Way not working


2. Fix Way Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Way be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Way not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Way may not be able to connect to the Internet when running in the background.

Reported Issues