Published by Openweather Ltd. on May 18, 2024

contact OpenWeather Chat with our AI-based OpenWeather Support
Avatar
Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with OpenWeather?



characters left:

Why chat with our AI OpenWeather Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of OpenWeather.
  3. Skip support wait times and emailing back and forth. Get help immediately.

contact OpenWeather image 1   contact OpenWeather image 2


What users are saying

1. Always accurate in the moment, just not for predictions.Downloaded because Niagara Launcher uses it, but have found myself turning to it over the other weather options I have (such as the Google notification).

2. I find that the UI of the app Today's Weather is superior and I'm changing their data source back to AccuWeather.Simple, no ads, no data collection, no accounts, just works.

3. You can even report different conditions! For instance, if it's raining where you are, but the app says it's just cloudy, you can tap the top arrow and select "Different weather?" Edit 4: Very happy to see some widgets.

4. I can fix it just by changing the setting back and forth real quick (few options so it's fast).Almost the perfect weather app.

5. Once that is fixed, open weather will be the perfect weather app for Android.Very nice app.

6. My only complaints are a lack of radar (even a link to the OWM website with the location preset would be an acceptable interim fix), minimal customization, and could use a smaller widget option, like the stock app.

7. I would also love to see all information in maybe an 'advanced view' that is just a graph (or list of graphs) with all the numbers over time, like pressure, precip and everything.I'm changing my review for the 3rd time.

8. I especially like being able to see what the weather was like earlier in the day, since the full 24 hours of each day are always displayed, because it helps to get a sense of how it may feel later in the day.

9. The serious bugs I noticed have been fixed.The ui is amazing, I love the widgets and lack of ads.

10. However, a frequent bug is having the temperature number switch to Celsius (with the F icon) when set to Fahrenheit, which has about a 30% chance to happen when opening the app.I really like the look and simplicity of this app.

11. Weather information is not the most accurate but it's fine.

Steps to Troubleshoot & Fix OpenWeather Issues

1. Fix OpenWeather Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart OpenWeather: Restarting the app will resolve most errors.
  2. Update the OpenWeather App. Here is how:
    1. On Android goto PlayStore » Search for "OpenWeather" » Open OpenWeather » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for OpenWeather » click "UPDATE".
  3. Clear OpenWeather app cache: Clearing cached data will force your app to retrieve the latest data directly from OpenWeather servers.
    1. On Android, goto Settings » Apps » Select "OpenWeather" » click Storage » click "Clear Cache".
  4. Check OpenWeather app permissions. If any of these permissions required to use your device's features are disenabled, OpenWeather might not work.
  5. Uninstall and reinstall OpenWeather. If nothing else has worked, completely uninstall OpenWeather then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing OpenWeather not working


2. Fix OpenWeather Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make OpenWeather be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to OpenWeather not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, OpenWeather may not be able to connect to the Internet when running in the background.

Reported Issues

— 11 months ago by Pavel

Hi, i want to delete my account on this site because i dont need it anymore. can u delete my account on this site?