Published by ULTIMATE RAP LEAGUE LLC on Sep 12, 2024

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  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ULTIMATE RAP LEAGUE LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About URLTV.TV

1. With new content every week, this app serves as the #1 source for rap battles.

2. The Ultimate Rap League is the world's most respected MC battle arena.

3. Download to view exclusive URL content and check out the reaction feature which provides a new and cool user experience when viewing battles.

URLTV.TV Customer Insights

1. Next week I cancel my subscription as well.For the first month or so I didn't have any issues with the app - and while the UI coulf use some work, the functionality was there and there was some innovative ideas in regards to the fan interaction.

2. When watching a video, the scroll bar is extremely tiny, making it difficult to fast forward to specific moments in a battle.

3. I still subscribe because I love battle rap but every time I'm watching with a bad experience I'm at the brink of canceling my subscription.

4. Also, adding a feature for viewing the app while browsing your phone would be nice!The app is super flakey since the latest update.

5. This may be my last time signing up for the subscription.After 2 new updates, to attempt to fix the initial update that caused the problem.

6. If you're watching a battle and lock your phone, the audio stops.

7. It's not a Wi-Fi or network connection problem either, it's the app.Lists all the battles and looks good doing it.

8. (Update) -- Some of the issues were ironed out.This app is super choppy on my phone since day 1 of launch.

9. The search bar doesn't work, so you have to scroll through the battles/artists until you find what you're looking for.

10. It doesn't save your votes on a battle's scorecard so everytime you enter the app, it's like you've never watched the battle before.

11. This app really needs some fixing.It's fine for battles but there are a few technical issues.

Steps to Troubleshoot & Fix URLTV.TV Issues

1. Fix URLTV.TV Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart URLTV.TV: Restarting the app will resolve most errors.
  2. Update the URLTV.TV App. Here is how:
    1. On Android goto PlayStore » Search for "URLTV.TV" » Open URLTV.TV » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for URLTV.TV » click "UPDATE".
  3. Clear URLTV.TV app cache: Clearing cached data will force your app to retrieve the latest data directly from URLTV.TV servers.
    1. On Android, goto Settings » Apps » Select "URLTV.TV" » click Storage » click "Clear Cache".
  4. Check URLTV.TV app permissions. If any of these permissions required to use your device's features are disenabled, URLTV.TV might not work.
  5. Uninstall and reinstall URLTV.TV. If nothing else has worked, completely uninstall URLTV.TV then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing URLTV.TV not working


2. Fix URLTV.TV Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make URLTV.TV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to URLTV.TV not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, URLTV.TV may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I’ve been trying to delete my account for ages now and you will not comply.

    The weird thing is I did delete it and you are still charging me. This is wrong and a CRIME.

    Under GDPR: EU/UK Residents have the
    right to ask (via email), an organization that holds data about them to delete it.
    This is known as the 'right to erasure'.
    Organizations have one month to respond
    to the request.

    My user name was ajh91otis

    Email connected to- ash_jhines@redacted

    DELETE MY SUBSCRIPTION NOW OR I WILL BE FORCED TO TAKE FURTHER ACTION!

    — by Ash Hines 3 months ago

  • Please cancel I been trying for months

    — by Sam Glass 6 months ago

  • I paid for the subscription and the it said it didn't go through but the money was taken out of the cash app and it is saying pending for the last three hours

    — by Sharriff Whitehead 8 months ago

  • Monthly charges of 7.99 have been fraudulently applied to my Capital One credit card since February of 2023! PLEASE remove these charges and call my financial assistant at 740 215 6044. Permission to speak to Georgia Steward.

    — by Shirley Ducarme 9 months ago

  • I canceled my subscription and I neem charged 2 times since then..thaxtoncedric744@redacted is my email and Oct 2nd is when I canceled

    — by Cedric Thaxton 10 months ago

  • I canceled my subscription on Oct 2 and your still charging me thaxtoncedric744@redacted this is my email you charged me 2 times after I canceled my subscription

    — by Cedric Thaxton 10 months ago

  • I am not able to login to the app or online. I have changed my password 3 times but everytime I go back to login it say the email and password dont match.

    — by Kelvin Gilliam 10 months ago

  • I’ve been trying to cancel my subscription along with my account for about a month now but have been locked out of my account . I’ve deleted the app and redownloaded and reset my password at least 10 times. I’ve reached out a handful of times with no response and was just looking for some direction as to how to go about regaining access to my account in order for me to move forward with the cancellation.

    — by Charles Brown 11 months ago

  • I'm pretty sure I tried to cancel my subscription, because I am unable to log in. but I am still being charged. I've been trying to sort this out for a month now. STOP CHARGING ME, I DON'T WANT THE APP ANYMORE

    I WANT MY SUBSCRIPTION CANCELLED ASAP

    user name - ajh91otis

    — by Ash Hines 1 year ago

  • I was charged 3 separate times for the same payment and I still cannot change my password and gain access to the app. I need a refund for 2 of the payments and access to the app

    — by Aaron Stewart 1 year ago

  • I need to cancel my subscription. I can't find a way how and never used the app. It charged me 4 months now. Cancel my subscription immediately.
    Thank you

    — by Dominique Lester 1 year ago

  • Please I want to make sure I can unlock to watch summer madness live
    My issue is anytime I hit the unlock button it sends it to the wrong email
    My email address is ajiojo@redacted
    Please correct so I can watch the show live or call me at (773) 983-9681

    — by Ajijola Ojo 1 year ago

  • I cannot unlock because the email you guys have is not correct my actual email address is ajiojo@redacted. Please reset so I can watch summer madness 13 live

    — by Ajijola Ojo 1 year ago

  • How do I get promo code

    — by Cowen Cleare 1 year ago

  • Where do I get promo code from to renew my subscription

    — by Cowen Cleare 1 year ago

  • I need to cancel my subscription my email for the account is rondude71493@redacted and my card ends in 6552

    — by Jerron Roberson 1 year ago

  • URLTV took money from my account this morning. I don’t have any current or upcoming/active subscriptions with URLTV on my icloud, since I cancelled before the trial. Please do refund the amount taken as soon as possible. My number: 0697672023.

    — by Sabelwe 1 year ago

  • I can’t get logged into the URLTV App from any of my devices, my subscription is paid and I’d like to view the battles.

    — by Roosevelt Grisby 1 year ago

  • I’m trying to pay for my subscription and it’s not letting me. What do I do

    — by Hester Dingle 1 year ago

  • I paid my bill to watch my url tv app on my firestick but the battles are locked I cant watch any battles even tho I paid my monthly payment I cant watch anything

    — by Ardell Mcallister 1 year ago

  • I got hack

    — by Jerome Shelby 1 year ago

  • My accounts got hack real bad I had a sub till the end of this month what should I do from this point. Loyal sent beginning of ur app check n see jeromeshelby47 it no gud smack

    — by Jerome Shelby 1 year ago

  • I paid for a subscription for URLTV.TV on ROKU but I'm not able to access the channel. I want a refund.

    — by John Wade Hampton 1 year ago

  • Please cancel my subscription for this app.

    — by Damian Greaves 1 year ago

  • I am trying to give my new card information so that I can receive service.The system isn't allowing it.

    — by Durrell Ross 1 year ago

  • I paid my bill on cash app and still don’t have videos on my app

    — by Tyson Osby 2 years ago

  • I cant watch any battles on my phone. I'm logged in but it takes me to the promo screen. Everything is paid.

    — by Charles Bethea 2 years ago

  • I paid my bill on November 22nd and still haven’t been able to gain access to my account. This is now my second time reaching out to you guys in efforts to solve this problem.

    — by Alicia 2 years ago

  • My card declined the monthly payment of $7.99 a few days ago. I need to pay so I can start watching battles again on the app. I just updated my new card info. What do I do now?? Please help ASAP

    — by Broderick E Crawford 2 years ago

  • Unsubscribe my bank card that doesn’t need to be on there

    — by Jessica sanders 3 years ago

  • I would like to unsubscribe from urltv and also have my bank account info taking off please im recently having financial problems

    — by DAVONTRAY M FIELDS 3 years ago

  • I actually paid one month but on 2 different emails thinking the first one didn't work.iwould like to cancel one and keep the other but about the fee will it return to my card?

    — by Juan nazario 3 years ago

  • I'm trying everything.to make a payment and there is no way unless you first time getting the app. But I change my debit card and tried to update my payment and there is no way. Can you please send me a payment link so I can update my payment method. It's been months. Help me.. mrceruti05@redacted..

    — by Alexander. Jeffrey C Johnson 3 years ago

  • Please cancel my subscription at this time. This is only temporary. But I need it canceled for now. No complaint. andremg87@redacted

    — by Andre 3 years ago

  • I paid for the subscription for 7.99 An ii still can not watch any battles

    — by Kobe fulton 3 years ago

  • I have a new credit card so my payment didn't go through, But because I already have an account, there's no option to put my new credit card info in nowhere...I need help with putting my new credit card on File??

    — by Travis Gordon 3 years ago

  • I'm not sure how but I'm being billed for this and have no account and would like to stop all

    — by Nadia Pettis 3 years ago

  • I didn't sign up for this and there is a charge on my debit card and I want it back and any others charges

    — by karen lumpkin 3 years ago

  • I can log on but can’t watch content nor do I see where you put payment info or subscription button

    — by Chantell 3 years ago

  • I can’t see none of the content

    — by Earl Jones 3 years ago

  • How do I make my subscription payment

    — by Wesley Gage 3 years ago

  • I want to cancel my membership and unsubscribe from the url premium app

    — by Claudia Ferretto 3 years ago

  • Money is being took from my account on a monthly subscription and im not able to watch any videos my money is just being took from me

    — by Dimitrion Cotton 3 years ago

  • I have subscribed to the app n paid and I can't access content on the app its been a week now and I've tried to contact but no customer service number please respond to fix issues

    — by Chris Fields 3 years ago

  • Paid 3 subscriptions on 3 different accounts still can't watch battles on the app

    — by Percy Brock 3 years ago

  • I need help paying a my bill

    — by Shannon 3 years ago

  • I don’t have Access to the battles. Everything is gone. All it says is sorry unavailable

    — by Ronnell F Alexander 3 years ago

  • I can't watch any videos.. For the past month the add has been playing and that's it..

    — by Marquise L Phillips 3 years ago

  • I'm having trouble to pay bill 799

    — by Martez 3 years ago

  • I registered for the URL.TV and created a profile but was not prompted where I can pay for the subscription. When I sign in it takes me to the URL.TV home page but I have limited access because I didnt pay. Question is how do I pay so I can have full access ?

    — by Deon Dodson 3 years ago

  • I paid online but the app doesnt give me access

    — by Richard M lanning 3 years ago

  • How's it going? So I've had the URL APP since it came out with no issues and about 2/3 weeks ago when I tried to watch some battles it's only plays a trailer and no battle. I've tried to log out and sign back in and nothing still. I went to the website on my laptop but says put activation code but never receive one on my email to even active it. Please help.

    — by Salsa Andrade 3 years ago

  • Can not Access any of the battles anymore the app just won't let me watch anything but the info mercial please help!

    — by RENARDO JENKINS 3 years ago

  • Having problems login into my Apple TV all my videos are lock but on my phone their unlocked

    — by Nate 3 years ago

  • My app doesn't play the SMX battles...only a 1:37 intro video for each battle

    — by Rodney Wheeler 3 years ago