Contact Expat Prime TV Customer Service

Why should I report an Issue with Expat Prime TV?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Prime Media Group Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I've tried other apps like tvmucho, Hoola..This one's pretty good for live tv..just don't expect much in the way of support or development.

2. Having read some other post complaining about the monthly subscription rates being too high, we found them to be just the opposite when compared to other such service providers, with a lot less content.

3. UPDATE: Much improved during the last couple of months.My wife and I both enjoy this app and Expat Prime's other forms of connections, such as on Amazon Fire.

4. Imagine watching a quiz show, and the answer is skipped over! "Support" keeps you on the runaround by repeatedly asking the same questions.

5. For example, you can watch London Live - live, but cannot go back and watch the previous show.

6. Cost is an issue too it's alot to pay each month when there are alot of apps out there offering "Free" TV that you can use all the time and work great.

7. While I love those, I really wanted to be able to watch live TV.

8. I will be complaining.I've been looking for a way to watch British game and reality shows.

9. No better alternatives yet - so stick with itUnfortunately you don't get 14 days free trial, and after a couple of days your sign in code does not work either.

10. No issues streaming it on my sony tvService appears to be good but using this app on an Android Box I find the display looks like I have turned up the brightness to full.

11. Report this to Tech Support - these days they are responding, and just repeat questions so you'll just go away.

1. Fix Expat Prime TV Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Expat Prime TV: Restarting the app will resolve most errors.
2. Update the Expat Prime TV App. Here is how:
   1. On Android goto PlayStore » Search for "Expat Prime TV" » Open Expat Prime TV » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Expat Prime TV » click "UPDATE".
3. Clear Expat Prime TV app cache: Clearing cached data will force your app to retrieve the latest data directly from Expat Prime TV servers.
   1. On Android, goto Settings » Apps » Select "Expat Prime TV" » click Storage » click "Clear Cache".
4. Check Expat Prime TV app permissions. If any of these permissions required to use your device's features are disenabled, Expat Prime TV might not work.
5. Uninstall and reinstall Expat Prime TV. If nothing else has worked, completely uninstall Expat Prime TV then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Expat Prime TV not working

2. Fix Expat Prime TV Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Expat Prime TV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Expat Prime TV not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Expat Prime TV may not be able to connect to the Internet when running in the background.