Published by Craigpark Limited

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Why should I report an Issue with Mail.Ru for UA – Email for Hot?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Craigpark Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Mail.Ru for UA – Email for Hot image 1 contact Mail.Ru for UA – Email for Hot image 2

Mail.Ru Customer Insights

1. ErrorGarbage, only errorsI want this my mail to be open nowI can't read messages.Супер! Роскомнадзор теперь не страшен!Can't sign up:(Всё работает.

2. nice app...it makes it easy to send a bunch of photos and resize them to different sizes ...like it very much .Someimes don't want update inbox.

Steps to Troubleshoot & Fix Mail.Ru Issues

1. Fix Mail.Ru Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Mail.Ru: Restarting the app will resolve most errors.
  2. Update the Mail.Ru App. Here is how:
    1. On Android goto PlayStore » Search for "Mail.Ru" » Open Mail.Ru for UA – Email for Hot » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mail.Ru » click "UPDATE".
  3. Clear Mail.Ru for UA – Email for Hot app cache: Clearing cached data will force your app to retrieve the latest data directly from Mail.Ru servers.
    1. On Android, goto Settings » Apps » Select "Mail.Ru for UA – Email for Hot" » click Storage » click "Clear Cache".
  4. Check Mail.Ru app permissions. If any of these permissions required to use your device's features are disenabled, Mail.Ru might not work.
  5. Uninstall and reinstall Mail.Ru. If nothing else has worked, completely uninstall Mail.Ru then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Mail.Ru not working


2. Fix Mail.Ru Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Mail.Ru be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Mail.Ru not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Mail.Ru may not be able to connect to the Internet when running in the background.

Reported Issues