contact TrueMoney Wallet

Contact TrueMoney Wallet

App by True Money Co. Ltd.

Report an issue with TrueMoney Wallet.
Send the customer service your feedback so they can fix your issue asap.

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Why should I report an Issue with TrueMoney Wallet?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of True Money Co. Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

TrueMoney Wallet Features and Description

TrueMoney Wallet is Thailand’s leading e-wallet for all mobile networks (AIS, Dtac, TrueMove H). Our all-in-one app lets you securely make cashless and cardless payments for all your everyday needs, including mobile top-ups, bill payments, online and offline purchases, and much more! Simplify your daily life, and enjoy exclusive promotions and discounts across a wide variety of merchants and services. Instant phone top-up • Top-up your TrueMove H prepaid phone numbers easily anytime, anywhere. • Get exclusive promotions and data packages only in the app. • Enjoy privileges with TrueID TV, TrueYou, TruePoints and many more partners. Convenient, secure payment Pay with confidence knowing that your information is fully encrypted, secured, and protected. Pay with your wallet balance, or link a credit / debit card and shop at offline stores, or pay bills without topping up your wallet balance. Shop at 7-Eleven and other stores without cash • Pay hassle-free at 7-Eleven, Makro, McDonald's, Boots, True Coffee, and thousands of other merchants without cash. Earn TruePoints and other rewards. • Enjoy special promotions from our merchant partners, with new promotions added every day. Buy games, apps, stickers, music • No credit or debit card? No problem! Connect your TrueMoney Wallet to the Play Store and buy games, apps, music and more. Top-up LINE credit too! • Buy items for all your favourite games with no fees. Includes Garena ROV, FreeFire, PUBG, MU Origin, Minecraft, Lineage 2, Ragnarok M, Onmyoji, FIFA Online 3, HoN, LINE games, and more. Free virtual debit card puts you in control • Shop online, buy movie tickets, games on Steam, or subscribe to your favorite music or video service without a credit card by using WeCard from TrueMoney. Shop at Lazada, Shopee, WeMall, and more or buy movie tickets from Major Cineplex and SF Showtime. • WeCard is a virtual prepaid Mastercard™ which works anywhere Mastercard™ is accepted. It deducts from your wallet balance so you always have control over your spending. Enable or disable your card directly from your Wallet app. Pay all your bills hassle-free Easily pay over 70 bills without fees. Includes electricity, water, Easy Pass, taxes, credit cards, insurance premiums, and many more. Send & receive money with ease Securely and instantly transfer money without fees between TrueMoney Wallets, or to any bank account with 15 Baht fee. Bank-grade security Multiple layers of advanced security, including 24/7 real-time monitoring and bank-grade data encryption, keeps your money and data safe, and your transactions 100% secure. Easy top-up • Link a bank account for quick and secure top-ups (all major banks supported). • Top up via internet banking, 7-Eleven stores, Boonterm top-up machines, ATM, TrueMoney kiosks, AirPay counters, and more. Learn More To learn more about TrueMoney Wallet, visit or For any enquiries, please contact: 24/7 call-center (1240) and in-app live chat, or True iService.

contact TrueMoney Wallet image 2   contact TrueMoney Wallet image 2

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hello, on 02 July I transferred 100 THB to the TrueMoney account of my friend 0658500963. On 16 July I transferred again 100 THB to my friend. Both transfers never arrived ! The two transfers have been made from my bank account of Kasikorn. I have the receipts of the transfers. Can you contact me by email please ? Thank you. Christian Vanier

    — by VANIER on Jul 19 2021

  • I would like to delete my account.

    — by TAKUMI SHIMADA on Jun 01 2021

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