Published by StoryMax on Dec 12, 2023

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Why should I report an Issue with Inventeca: kids' storytelling?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of StoryMax to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Inventeca: kids' storytelling image 1 contact Inventeca: kids' storytelling image 2

Inventeca Customer Insights

1. And also it is fantastic to listen their voices.Really great concept although the microphone doesnt record so that I can hear itI can't make stories, nor try to log in! This is bad! Fix thisssssssKeeps stopping when I hit return to log in.We can share stories with all the family for freeSo far its great helpsDoes what it says wellAwesome app! Great for kids :)É um app muito legal para usar com as crianças.

2. Até a minha mãe que mora em Gramado está contando as histórias e enviando para os netos.

3. Meus filhos dão muitas risadas das histórias que a minha mãe envia para eles.

4. Meus filhos estão curtindo contando as historias e enviando para os primos e para os amiguinhos da escola.

5. Muito interessante esse Inventeca, recomendo.

6. It is improving their cognitive, imagination and speech.

7. In each story I received from them, I discovered how creative they are .

8. I recommend it, excellent interaction for children.

9. I downloaded it to interact with my nephews.

10. Hi, I really loved this app.

Steps to Troubleshoot & Fix Inventeca Issues

1. Fix Inventeca Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Inventeca: Restarting the app will resolve most errors.
  2. Update the Inventeca App. Here is how:
    1. On Android goto PlayStore » Search for "Inventeca" » Open Inventeca: kids' storytelling » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Inventeca » click "UPDATE".
  3. Clear Inventeca: kids' storytelling app cache: Clearing cached data will force your app to retrieve the latest data directly from Inventeca servers.
    1. On Android, goto Settings » Apps » Select "Inventeca: kids' storytelling" » click Storage » click "Clear Cache".
  4. Check Inventeca app permissions. If any of these permissions required to use your device's features are disenabled, Inventeca might not work.
  5. Uninstall and reinstall Inventeca. If nothing else has worked, completely uninstall Inventeca then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Inventeca not working


2. Fix Inventeca Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Inventeca be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Inventeca not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Inventeca may not be able to connect to the Internet when running in the background.

Reported Issues