Published by Leap Fitness Group on Feb 23, 2024

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Why should I report an Issue with Sleep Sounds - Relax Music?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Leap Fitness Group to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Sleep Sounds Customer Insights

1. Now, the app decides to randomly pause or even randomly change the sound in the middle of the night! It is so annoying! I always choose a rain sound (and time is set longer than i sleep) but it changes in middle of the night to Laundry or some music.

2. The developers done a great job so far and I look forward to seeing it develop more in the future.I've used for one night so far in exchange for the Alexa Sleep Jar service that's now become glitchy.

3. As mentioned by another reviewer, a locked sound can be unlocked by watching an ad (permanently, apparently) and several sounds can be mixed (up to 8, each at different volumes, and the mix can be saved, too!).

4. Get this app.I've been using some type of ambient sounds to get sleep or pain relief for a long time.

5. If you do end up getting premium, it's also very easy to cancel it.Love the variety of free sounds.

6. If you like falling asleep to rain or thunder, there's no noticeable looping from those sounds.

7. It did shut off about an hour in, but my internet could be a little glitchy, clicked continue and everything was fine.I've used this app for years, and it is very relaxing and helps with sleep.

8. About half of the 50 or so sounds are free, and the rest can be PERMANENTLY unlocked with a short add.

9. you can have a sleep timer, and once it hits the time limit it fades rather then abruptly stopping.

10. I love that you can add up to 8 or so various realistic extra sounds to whatever floats your boat and then adjust each one to suit your needs.

11. Can use sounds on a timer (15-120min) or until you manually turn it off (stayed on, too!).

Steps to Troubleshoot & Fix Sleep Sounds Issues

1. Fix Sleep Sounds Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Sleep Sounds: Restarting the app will resolve most errors.
  2. Update the Sleep Sounds App. Here is how:
    1. On Android goto PlayStore » Search for "Sleep Sounds" » Open Sleep Sounds - Relax Music » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sleep Sounds » click "UPDATE".
  3. Clear Sleep Sounds - Relax Music app cache: Clearing cached data will force your app to retrieve the latest data directly from Sleep Sounds servers.
    1. On Android, goto Settings » Apps » Select "Sleep Sounds - Relax Music" » click Storage » click "Clear Cache".
  4. Check Sleep Sounds app permissions. If any of these permissions required to use your device's features are disenabled, Sleep Sounds might not work.
  5. Uninstall and reinstall Sleep Sounds. If nothing else has worked, completely uninstall Sleep Sounds then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Sleep Sounds not working


2. Fix Sleep Sounds Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Sleep Sounds be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Sleep Sounds not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Sleep Sounds may not be able to connect to the Internet when running in the background.

Reported Issues