Published by Yandex Apps on Feb 29, 2024

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Why should I report an Issue with Yandex Start?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Yandex Apps to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Yandex Start

1. Easy search, weather, and traffic right on your home page, plus translations of webpages, images, and videos online.

2. Everything you need on your home page: Weather forecasts for your area, traffic, and easy Yandex search with quick suggestions.

3. Translate and dub videos: Find and watch videos from all over the world translated and voiced in Russian by Yandex's neural networks.

4. Yandex Start translates entire sites, individual sentences, or even text in images from more than a hundred different languages.

5. Learn about travel, cars, gadgets, scientific discoveries, recipes, and everything else being talked about in English, German, Spanish, French, and Italian. Avoid unwanted calls.

6. Translate pages and images: It's now easier than ever to translate almost any site, buy tickets, or find out a business' hours, even if you're in a country where you don't speak the language.

7. Choose your home page: Pick any page to start your day with online.

8. It could be, for example, ya. ru — the Yandex Home Page — or your own site.

9. The Yandex Start app has everything you need on one screen.

10. Voice assistant Alice will set up a caller ID and get rid of unwanted conversations.

11. Make any page your home page.

Yandex Start Customer Insights

1. I am really impressed and the fact that you can search for images quite comfortably with this app is worth 4 stars alone.On all platforms, yandex's auto translation is unreliable.

2. I was going to reinstall OS on my phone just to get rid of this app (cause it was made unremoveable), but after I experienced the mentioned feature of the app I decided to keep it.It is nice and intuitive to use, easy to find the info you are looking for 👍🏻A lot of room for improvement.

3. it works well though :)Hmm, you can't turn off data collecting, can't choose language, can't choose appropriate country or region (other than the measly selection hard-coded), language is a useless mix of EN/RU.

4. Disappointing experience.The app interface still displays in Russian only, but there is one feature of it that I found is very useful and the only one that displays in English.

5. However, the Yandex Image Search functionality is FANTASTIC! The results are consistently better than those of Google's Image Search.

6. Many things in russian.I think the app is not particularly useful if you don't speak Russian or if you use other Yandex apps already.

7. Also the russian google as standard search page is annoying.

8. Also tried to request desktop website but the option isn't where yandex support webpage points to.

9. Like some others say, setting Yandex to english does nothing.

10. Upd: clearing cache didn't work.i get the feeling that everyone that uses this app has parents that blocked google/ safari on their phones.

11. Yandex strong point has become their weak point.

Steps to Troubleshoot & Fix Yandex Start Issues

1. Fix Yandex Start Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Yandex Start: Restarting the app will resolve most errors.
  2. Update the Yandex Start App. Here is how:
    1. On Android goto PlayStore » Search for "Yandex Start" » Open Yandex Start » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Yandex Start » click "UPDATE".
  3. Clear Yandex Start app cache: Clearing cached data will force your app to retrieve the latest data directly from Yandex Start servers.
    1. On Android, goto Settings » Apps » Select "Yandex Start" » click Storage » click "Clear Cache".
  4. Check Yandex Start app permissions. If any of these permissions required to use your device's features are disenabled, Yandex Start might not work.
  5. Uninstall and reinstall Yandex Start. If nothing else has worked, completely uninstall Yandex Start then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Yandex Start not working


2. Fix Yandex Start Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Yandex Start be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Yandex Start not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Yandex Start may not be able to connect to the Internet when running in the background.

Reported Issues