Published by Официальная база данных ГИБДД России on Nov 29, 2023

Report an issue with База ГИБДД.
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Why should I report an Issue with База ГИБДД — проверка авто?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Официальная база данных ГИБДД России to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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База ГИБДД Customer Insights

Steps to Troubleshoot & Fix База ГИБДД Issues

1. Fix База ГИБДД Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart База ГИБДД: Restarting the app will resolve most errors.
  2. Update the База ГИБДД App. Here is how:
    1. On Android goto PlayStore » Search for "База ГИБДД" » Open База ГИБДД — проверка авто » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for База ГИБДД » click "UPDATE".
  3. Clear База ГИБДД — проверка авто app cache: Clearing cached data will force your app to retrieve the latest data directly from База ГИБДД servers.
    1. On Android, goto Settings » Apps » Select "База ГИБДД — проверка авто" » click Storage » click "Clear Cache".
  4. Check База ГИБДД app permissions. If any of these permissions required to use your device's features are disenabled, База ГИБДД might not work.
  5. Uninstall and reinstall База ГИБДД. If nothing else has worked, completely uninstall База ГИБДД then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing База ГИБДД not working


2. Fix База ГИБДД Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make База ГИБДД be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to База ГИБДД not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, База ГИБДД may not be able to connect to the Internet when running in the background.

Reported Issues