Published by InShot Inc. on Dec 17, 2024

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Why should I report an Issue with Photo Editor - Lumii?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of InShot Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Photo Editor - Lumii image 1 contact Photo Editor - Lumii image 2

Photo Editor Customer Insights

1. The UI is intuitive and clean, this is less technically challenging and more focused on quickly obtaining professional resorts quickly.So far, I'm loving it! So many options, millions of ways to edit!! Almost too many... Especially since I'm using the free option and it still displays the paid options... I wish I could move those to a separate folder or something.

2. The only thing it's really missing is a better color pallet for the doodling, it would be great to be able to match some of the colors so I can retouch old family photos without changing apps, or add certain colors to my artwork.Very decent.

3. There are numerous tools that you can use to edit your photos and make your pictures look amazing! In addition to the various editing tools, there's a large selection of filters to choose from.

4. Do you can use both options while creating your masterpiece; you just can only save the, " free" choices to your phone, or post on websites, or share with the world... So If you don't mind the ads and previewing pictures you can't save or use... I recommend it!This app is amazing.

5. Having an option for a lossless (or artifact free) format would be super cool.25 years ago I was proficient with Adobe Photoshop on a PowerMac, that was a long time ago and I often find apps to be cumbersome and frustrating compared to using a computer/KB/mouse and especially so with graphic arts apps.

6. Will use every day.Lumii is a useful and good photo editing app, it has a lot of useful intuitive features that are easy to use and understand.

7. That feature alone gives you much more control than is usual in this type of app.I have been playing with a lot of phone editors on my phone trying to find one that can clean up cat photos that are often not taken under the best conditions.

8. You can change the background, foreground, merge photos, crop, filter, add borders or frames, the options are practically endless! And it's fairly simple to use.

9. When the cats are being cute, I have to grab my phone and start snapping pictures but that often results in dark and sometimes blurry photos.

10. I've used nearly every photo editing app out there and I have to say, lumii is my go to editing app, Because of it's great software and useful features.

11. So I was pleasantly shocked when I was quickly able to edit photos with Lumii, without tutorial or manual.

Steps to Troubleshoot & Fix Photo Editor Issues

1. Fix Photo Editor Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Photo Editor: Restarting the app will resolve most errors.
  2. Update the Photo Editor App. Here is how:
    1. On Android goto PlayStore » Search for "Photo Editor" » Open Photo Editor - Lumii » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Photo Editor » click "UPDATE".
  3. Clear Photo Editor - Lumii app cache: Clearing cached data will force your app to retrieve the latest data directly from Photo Editor servers.
    1. On Android, goto Settings » Apps » Select "Photo Editor - Lumii" » click Storage » click "Clear Cache".
  4. Check Photo Editor app permissions. If any of these permissions required to use your device's features are disenabled, Photo Editor might not work.
  5. Uninstall and reinstall Photo Editor. If nothing else has worked, completely uninstall Photo Editor then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Photo Editor not working


2. Fix Photo Editor Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Photo Editor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Photo Editor not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Photo Editor may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Unsub me frm Lumii free Trial & refund my money back

    — by Psyche C Robinson 3 years ago

  • Hi, i just had a question about they Reey font on the app and i was wondering if i could get the real name off the font.

    — by Lincoln 3 years ago

  • I can't figure out how to save an edited photo and send it back to my gallery

    — by Shannon Smith 4 years ago