Published by iEZ Technology Inc.

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Why should I report an Issue with SnippetMedia - Philippine News?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of iEZ Technology Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About SnippetMedia - Philippine News

1. SnippetMedia is a pioneering digital media app that brings you closer to all the stories that matter – from news to entertainment, sports to gaming, fashion to lifestyle, and everything in between -- all curated according to what matters to you.

2. From local and established publishers such as CNN, Reuters, Inquirer, BuzzFeed, and many others to independent content creators and bloggers, SnippetMedia directly connects you with the people behind the stories that matter.

3. Sources you love and trust – Read the stories that matter from the sources you love and trust.

4. You can earn kachings everytime you read, watch, and share content, which you can exchange for items at the SnippetMall. Even earn free cash! Are you in?

5. Read the stories that matter anytime, anywhere.

6. Stories catered to your interest – There’s no need to get caught up in the clutter of information overload.

7. Up-to-date stories – Never miss out on the latest news and trendiest stories across all categories.

8. Pick the interests and categories you care about, and read them on your customized feed.

9. SnippetMedia’s recommendation engine updates constantly to ensure that you stay updated on the topics and interests you care about.

10. Follow the sources you love.

11. A rewarding experience like no other – Reading has never been this rewarding.

SnippetMedia Customer Insights

1. Hoping this can be resolved asap.Honestly it's a good app, yet some articles never give out kachings, even of you read a really lengthy one, another is the conversion, I prefer the older version since it had the fair amount of achievement to mission completion, where it's logically attainable, the new one is just to over bearing and you could just make use of one currency, where it's irrelevant to convert it.

2. It annoys the user when there is no rewards to reap on reading article though it has information but the main point on spending time reading article is to gain reward.

3. Upon reading some articles at first it will give rewards but as I keep on reading more articles the reward is gone same goes with like reward and watching videos too.

4. Hoping this will be fixed soon.at first it was ok in redeeming a rewards but later on it is always sold out so points are stuck and theres no way to redeem it.

5. Please fix this because it's been almost a year of trials just to get that 500PHP amount of load but until now, you're slow service when time to restock always makes me run out of stock.

6. So i think I WILL UNINSTALL AND NEVER INHaving hard time to cashout its always sold out, when it comes to mission, the amount is getting lower and lower.

7. Though, I really enjoyed the articles.I download it for the first time to try it out but when I was signing in for it, the get code button won't respond.

8. I installed the apps to earn while watching videos and reading news but to no avail.

9. I uninstalled the apps then after few months I had it installed again thinking I can be able to redeem my points but its all the same.

10. I've been trying to redeem what I have worked for a month however, I was not able to redeem due to they are always sold out.

11. as time goes by, it becomes more difficult to redeem cash.

Steps to Troubleshoot & Fix SnippetMedia Issues

1. Fix SnippetMedia Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SnippetMedia: Restarting the app will resolve most errors.
  2. Update the SnippetMedia App. Here is how:
    1. On Android goto PlayStore » Search for "SnippetMedia" » Open SnippetMedia - Philippine News » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SnippetMedia » click "UPDATE".
  3. Clear SnippetMedia - Philippine News app cache: Clearing cached data will force your app to retrieve the latest data directly from SnippetMedia servers.
    1. On Android, goto Settings » Apps » Select "SnippetMedia - Philippine News" » click Storage » click "Clear Cache".
  4. Check SnippetMedia app permissions. If any of these permissions required to use your device's features are disenabled, SnippetMedia might not work.
  5. Uninstall and reinstall SnippetMedia. If nothing else has worked, completely uninstall SnippetMedia then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SnippetMedia not working


2. Fix SnippetMedia Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SnippetMedia be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SnippetMedia not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SnippetMedia may not be able to connect to the Internet when running in the background.

Reported Issues

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