Published by PixelRush on Nov 1, 2023

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Why should I report an Issue with 1Money: expense tracker budget?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of PixelRush to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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1Money Customer Insights

1. I'm supper satisfied with this app.I've been using this app for 6 months and I absolutely love it! It has helped me easily track my monthly credit card charges to keep me on budget.

2. I know that other apps have integrations with debit/credit card, banks, etc, but I like to track my expenses manually in the categories I want, separating the expenses that are needs from the wants.Very easy to use.

3. Other than that, it has everything I'm looking for: quick and easy way to enter expenses (via widgets), categories and subcategories, cloud sync, support for multiple currencies, and more.

4. It would get 5 stars if they updated the app with the ability to export to Excel or some way to export graphs and income expenses analysis, etc, to your desk top and not sacrifice any graphics information in processHandy and multifunctional app! Especially appreciate the ease of using different currencies even across the dr.

5. Since I use my credit card just for groceries and gas to accumulate points and keep my credit score high, it was a pain in the butt trying to keep up with my reciepts to add up and subtract from my allotted amount each month.

6. sides of a single transaction with auto-conversion! My only request would be to add a tap-and-drag control to quickly swap the accounts on the two sides of a transfer if they open incorrectly (say cash as 'from' and bank as 'to' account when you wanted the reverse).

7. The one thing I wish it did have is the ability to sync with your bank to make sure you aren't missing any transactions.

8. But that's a monitor quibble!Good simple app, however It would be great to have a more robust recurring expense / income section.

9. One thing tho, integrate with banks thru Plaid, so transaction are automated!!! That would be the icing on the cakeUpdate: Still using 3 years later.

10. I have a lot of credit card and 2 loan plus checking and saving account with bank.

11. It makes budgeting and tracking more enjoyable!Love it! I've been looking for an app like this for months.

Steps to Troubleshoot & Fix 1Money Issues

1. Fix 1Money Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart 1Money: Restarting the app will resolve most errors.
  2. Update the 1Money App. Here is how:
    1. On Android goto PlayStore » Search for "1Money" » Open 1Money: expense tracker budget » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 1Money » click "UPDATE".
  3. Clear 1Money: expense tracker budget app cache: Clearing cached data will force your app to retrieve the latest data directly from 1Money servers.
    1. On Android, goto Settings » Apps » Select "1Money: expense tracker budget" » click Storage » click "Clear Cache".
  4. Check 1Money app permissions. If any of these permissions required to use your device's features are disenabled, 1Money might not work.
  5. Uninstall and reinstall 1Money. If nothing else has worked, completely uninstall 1Money then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing 1Money not working


2. Fix 1Money Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make 1Money be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to 1Money not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, 1Money may not be able to connect to the Internet when running in the background.

Reported Issues