Published by 氣象局 on Sep 12, 2023

Report an issue with Taiwan Weather.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Taiwan Weather?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of 氣象局 to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Taiwan Weather image 1 contact Taiwan Weather image 2

Taiwan Weather Customer Insights

1. We don't need two clocks on our home screen as everyone's phone should already have a default clock in the top status bar1) A weather app does not need to encrypt any data 2) There are better encryption techniques than deriving the key from a phone ID The permission you're asking for is really inappropriateBest for Taiwan by far! Not just weather forecast, local observations, earthquake reports, typhoon coverage.

2. Please reinstate the 4x1 widget with forecast as it was before the latest update.Thanks for this app that is improving over time.

3. Hope this can get that fixed up soon!The update to the widget means that I no longer see the forecast in 4x1.

4. I noticed that if I resize the widget it goes blank and says "GPS not found", but the widget comes back if I press the app shortcut.

5. That's okay because I don't need to resize the widget anymore.

6. But You might want to keep that in mind.Love the app, but constantly having issues with "no GPS or Network"on the widget.

7. It is not worth it in my opinion.Please give us an option to remove the time from the widget.

8. I wish I could display Fahrenheit and Celsius together so i could understand Celsius more accurately.It looks OK , the permission are a little too much to be honest, the what disappointed me the most is the lack of widgets,.

9. I need to choose 4x2 to see the forecast and 4x3 for the full forecast.

10. A widget for tides would be nice too.

11. Also, do you really need to include Facebook trackers in the app?This is a simple and easy to use app.

Steps to Troubleshoot & Fix Taiwan Weather Issues

1. Fix Taiwan Weather Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Taiwan Weather: Restarting the app will resolve most errors.
  2. Update the Taiwan Weather App. Here is how:
    1. On Android goto PlayStore » Search for "Taiwan Weather" » Open Taiwan Weather » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Taiwan Weather » click "UPDATE".
  3. Clear Taiwan Weather app cache: Clearing cached data will force your app to retrieve the latest data directly from Taiwan Weather servers.
    1. On Android, goto Settings » Apps » Select "Taiwan Weather" » click Storage » click "Clear Cache".
  4. Check Taiwan Weather app permissions. If any of these permissions required to use your device's features are disenabled, Taiwan Weather might not work.
  5. Uninstall and reinstall Taiwan Weather. If nothing else has worked, completely uninstall Taiwan Weather then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Taiwan Weather not working


2. Fix Taiwan Weather Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Taiwan Weather be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Taiwan Weather not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Taiwan Weather may not be able to connect to the Internet when running in the background.

Reported Issues