Published by Blue Letter Bible on Dec 8, 2023

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Why should I report an Issue with Blue Letter Bible?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Blue Letter Bible to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Blue Letter Bible Customer Insights

1. -- Rated 4 stars mainly because it's missing a way to export all notes, highlights, favorites, etc in one action so I can share them easily.Audio and Audio controls very good Cut and Paste verses to clipboard excellent.

2. Many other features like, Highlights, Notes, Commentaries, many versions, etc, I have not explored yetI really like this APP, but it needs a bit of help.

3. You need to add a Plus, and Minus on the readings pages so I can speed up, or slow down the page scrolling, so I can get a better hold on the hearing, while following the text with the scrolling pages.

4. Also, I think the Home button should be a Bible button, since that's what it navigates to.I have been using BLB for several years, and have loved it.

5. Either keep the font all the same color (black with white background or white on nighttime theme ) or let us choose if we want it mixed.

6. I am very disappointed and will probably not use those features since my history is not saved.I really appreciated the last version better; this one automatically sets the audio to dramatization instead of narrative.

7. I do NOT love this latest update with the changing of the font color with certain highlights.

8. It didn't, just got rid of all my bookmarks and highlightsI've been using BLB or a couple of years.

9. It had some glitches but for the most part it's been my favorite...until...the update: the app will load and it says I'm on the page I want but there's nothing there.

10. The reading of text should now have my pages scrolling at an equal pace.

11. I've always felt ham-handed trying to study or prepare a class using phone apps.

Steps to Troubleshoot & Fix Blue Letter Bible Issues

1. Fix Blue Letter Bible Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Blue Letter Bible: Restarting the app will resolve most errors.
  2. Update the Blue Letter Bible App. Here is how:
    1. On Android goto PlayStore » Search for "Blue Letter Bible" » Open Blue Letter Bible » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Blue Letter Bible » click "UPDATE".
  3. Clear Blue Letter Bible app cache: Clearing cached data will force your app to retrieve the latest data directly from Blue Letter Bible servers.
    1. On Android, goto Settings » Apps » Select "Blue Letter Bible" » click Storage » click "Clear Cache".
  4. Check Blue Letter Bible app permissions. If any of these permissions required to use your device's features are disenabled, Blue Letter Bible might not work.
  5. Uninstall and reinstall Blue Letter Bible. If nothing else has worked, completely uninstall Blue Letter Bible then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Blue Letter Bible not working


2. Fix Blue Letter Bible Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Blue Letter Bible be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Blue Letter Bible not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Blue Letter Bible may not be able to connect to the Internet when running in the background.

Reported Issues