Published by Bike Citizens on Jul 18, 2023

Report an issue with Bike Citizens Cycling App GPS.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Bike Citizens Cycling App GPS?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Bike Citizens to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Bike Citizens Cycling App GPS image 1 contact Bike Citizens Cycling App GPS image 2

Bike Citizens Cycling App GPS Customer Insights

1. I loved the app, but lately it just closes after being unresponsive and it's become impossible to use the navigation since the app never actually manages to calculate and show a route before becoming unresponsive again.The "Smart Tracking" worked like a charm for some years but stopped working properly about a year ago.

2. But it's the best out of the 4 I've tested so far.I can use it fairly well as a route planner, but it didn't find some of the addresses I tried and once it took me to a completely different neighborhood with only the street name maching my search string.

3. it takes factors like bike lanes, trails, one-way roads and narrow park paths into consideration when calculating a route.

4. Unfortunately, it also forgets the route midway through navigation sometimes, which can render the app useless when you have to keep resetting navigation every 5 minutes.

5. Its in regards of London.The idea of this app is truly great! Track your bike routes and navigate without Internet connection.

6. I would however advise you to take a look at the voice guidance, since it sometimes tells you to 'turn right' when you in fact have to go straight, but the bike lane just so slightly curves to the right.

7. The notification is there, but it hasn't record a single new track for weeks.Edit: removing the app and installing it again seems to have helped a bit.

8. I have downloaded the map of my city (Eindhoven, the netherlands) several times but I can not see the map in the app nor can I use the navigation feature.

9. The on-screen navigation is closing in too much, can't use it to look for my next turn beforehand.

10. I haven't tried navigation yet, though.

11. The voice navigation is also quite useful.

Steps to Troubleshoot & Fix Bike Citizens Cycling App GPS Issues

1. Fix Bike Citizens Cycling App GPS Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Bike Citizens Cycling App GPS: Restarting the app will resolve most errors.
  2. Update the Bike Citizens Cycling App GPS App. Here is how:
    1. On Android goto PlayStore » Search for "Bike Citizens Cycling App GPS" » Open Bike Citizens Cycling App GPS » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bike Citizens Cycling App GPS » click "UPDATE".
  3. Clear Bike Citizens Cycling App GPS app cache: Clearing cached data will force your app to retrieve the latest data directly from Bike Citizens Cycling App GPS servers.
    1. On Android, goto Settings » Apps » Select "Bike Citizens Cycling App GPS" » click Storage » click "Clear Cache".
  4. Check Bike Citizens Cycling App GPS app permissions. If any of these permissions required to use your device's features are disenabled, Bike Citizens Cycling App GPS might not work.
  5. Uninstall and reinstall Bike Citizens Cycling App GPS. If nothing else has worked, completely uninstall Bike Citizens Cycling App GPS then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Bike Citizens Cycling App GPS not working


2. Fix Bike Citizens Cycling App GPS Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Bike Citizens Cycling App GPS be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Bike Citizens Cycling App GPS not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Bike Citizens Cycling App GPS may not be able to connect to the Internet when running in the background.

Reported Issues