contact Tarassud +

Contact Tarassud +

App by Ministry of Health Apps




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Send the customer service your feedback so they can fix your issue asap.

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Tarassud + Features and Description

{Download Tarassud app and get updates about the COVID-19 virus disease in the country. This app was developed by the Ministry of Health and is available to be downloaded by the citizens and expatriates in the Sultanate of Oman.

contact Tarassud + image 2   contact Tarassud + image 2

Reported Issues


Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I can't open my tarassud apps I done already 1st dose and 2nd dose. I'm fully vaccinated but I don't have tarassud. My number it's not registered why? This is my number 72180747

    — by Melanie macaranas on Oct 18 2021


  • I can't open my tarassud apps I done already 1st dose and 2nd dose. I'm fully vaccinated but I don't have tarassud. My number it's not registered why? This is my number 72180747

    — by Melanie macaranas on Oct 18 2021


  • After I downloaded the Tarassud App, I am not able to put my phone no. (country code e.g. Germany) down in order to login. Can you give me any advise, what to do? I'm looking forward to hearing from you. Sincerely M.Stutz.

    — by Michael Stutz on Oct 15 2021


  • Hello
    It is not possible to change the country phone code (e.g.+33 France) . Only +968 is proposed.

    — by LAMBERT on Oct 15 2021


  • Tarassud vaccine Report delite

    — by Rajesh kumar on Oct 14 2021


  • Tarassud Riporet lost

    — by Rajesh kumar on Oct 14 2021


  • My. Correct Name is. Juve Besite Villadelgado and please correct my tarassud name. Please. Call. At 98937347 thank you

    — by Juve Villadelgado on Oct 10 2021


  • After Download i cannot enter Country Code for Austra +43.
    Only Oman Country Code is available.
    My journey starts soon so please help me !!!!

    — by Peter Blau on Oct 09 2021


  • I have my Tarassud+ application instaled. In Poland I can not write prefix to my Phone number and get otp from you.Please help.

    — by Piotr Warczykowski on Oct 03 2021


  • hello, My son with case ID 4454236, Civil ID 106232218, and DOB 21st April 2008 has already got two doses of vaccines at Oman Convention and exhibition center. The second dose was taken on 19th Sep 2021.
    But in the Tarassud app the profile is showing only one dose is vaccinated, second dose vaccination is showing pending.
    Please update the profile as fully vaccinated.

    — by Mandhara Reddy on Sep 27 2021


  • 79132164 no block
    New mobile no 94521336

    — by Santosh Sah on Sep 24 2021


  • When i log in the app instantly crashes and shut down

    — by Ahmed Salah on Sep 23 2021


  • My app is not working and and I can’t log in

    — by Ahmed Salah on Sep 23 2021


  • Goodmornig. I cant open my tarassud app. It shows stop working while opening

    — by Annie Abraham on Sep 23 2021


  • I need to speak to a technician
    Please give your number thanks

    — by Mushtaq Abdullah Al Saleh on Sep 23 2021


  • My Tarassud+ app is not working properly. Everytime it's close unexpectedly. Unable to login. as soon as i enter otp i receive, app closed.

    — by AMIR NAVEED on Sep 22 2021


  • My wife got vaccinated with two jabs, but her jab details cannot be viewed in Tarassud. How do I get this sorted out and whom to contact.

    — by Subramanyam on Sep 22 2021


  • This app not working in my mobile propertly

    — by Sunil on Sep 22 2021


  • How can I register the COVISHIELD vaccination certificate issued from India, in Tarassud+ app.?

    — by Jimmy Sebastian on Sep 22 2021


  • I got my vaccine this month and I am due for second dose October 20 but I can not open my Tarassud app

    — by Mavis on Sep 21 2021


  • Showing network error on all devices

    — by Yatin on Sep 21 2021


  • Why I can't recieve otp

    — by Lorena SAMBRANO on Sep 21 2021


  • Today I have Filled up my wife's travel registration form using my registered mobile +968 93211557. After that Tarassud+ app is not working in my mobile

    — by Sam George on Sep 21 2021


  • My sim cart damage how to register my new mobile in tarasud +aap

    — by Dinesh chandra pancholi on Sep 21 2021


  • After I downloaded the Tarassud App, I am not able to put my phone no. (country code e.g. Germany) down in order to login.
    Can you give me any advise, what to do?

    I'm looking forward to hearing from you.

    Sincerely

    M.Stutz

    — by Michael Stutz on Sep 20 2021


  • unable to use Tarasud app in my i phone

    — by Rajesh on Sep 20 2021


  • I haven't recieve opt from tarasud in my phone what is the problem and i want to send money to my sick mother in Nigeria but they didn't allow me to inter lulu for money exchange pls help me and resolve the issue immidietely

    — by Vivian chima on Sep 20 2021


  • Why is it i don't receive an opt

    — by Vivian chima on Sep 19 2021


  • In my phone it does not come otp please update the app

    — by Gogula on Sep 19 2021


  • I couldn't find the update of my vaccine

    — by Evangeline Taraya on Sep 18 2021


  • i got the vaccination certificate from vaccination center after completion of my second dose but TARASSUD + showing not yet vaccinated. please update

    — by Dhanasekaran.R on Sep 18 2021


  • I am unable to update my profile details, and not able to view vaccinated certificate

    — by Vinaya Kumar Kannath on Sep 17 2021


  • I got my second dose (AstraZeneca) on yesterday (16/09/2021) only at Al Amal medical care centre, Alkhuwair,Muscat. When I checked in Tarassud App. It is showing wrong information as second dose (Pfizer) at Al Hayat international hospital, muscat on 13/09/2021. Hence, pls delete the wrong information & update with correct information.

    — by Ramesh Krishnamoorthy on Sep 17 2021


  • Good

    — by Premkumar on Sep 16 2021


  • We four members of family Jacob Prince (Resident card Number 61678942), Bency Prince (Resident card Number 70144467), Benchemin Jacob Prince (Resident card Number 70144401) Jeroame Jacob Prince (Resident card Number 70144491) have received first dose vaccine from Aster Hospital and second dose from Al Muzn Oasis medical centre on 02 September 2021. However Tarassud App shows only one dose that too only for Jacob Prince and Jeroame Jacob Prince . Could you please kindly update the data ? Thank you

    — by Jacob Prince on Sep 16 2021


  • Hi there, i just wanna ask. I got my first dose last September 12, it held in ahlibank at wadi. And mu problem is they dont give me the card as a proof that i had took the first dose, and when i checked on tarassud it says that i am not registered yet and im not vaccinates. I put all the details but still it says i dont get the vaccine yet. I hope you'll give me response. Thank you.

    — by Julie ann rosales on Sep 16 2021


  • Ich kann mich weder mit meiner civil id (passportno.) anmelden, noch meine Impfbescheinigung hochladen. Was kann ich tun, um mich bei der Tarassud app zu registrieren und die nötigen Zertifikate hochzuladen. Danke für die Hilfe!

    — by Barbara Koster on Sep 16 2021


  • I have Already one dose vaccinated ,but still not Received my vaccination certificate, unfortunately my account is unregistered, phone number ( 79943374) civil Id (118502882)

    — by Anser Aboosali on Sep 15 2021


  • I can’t login in the App (Tarassud +). It’s blocked with Oman’s country code (968), i can’t change it, so when I put my portuguese number next to it, the App says that it is wrong. I need help, please

    — by Beatriz Bernardes on Sep 15 2021


  • One of my Friend Mr.Ramaswamy Raja ID NO:65927873 MOB:79770951 he did not get his Covid-19 first dose vaccination certificate from Tarassud requesting that to release his certificate as soon as possible.

    — by MOHANDAS on Sep 15 2021


  • ID NO:101267637,MOB NO:97689159 I did not get my Covid-19 first dose vaccination certificate from Tarassud and requesting that release the certificate as soon as possible.Thanks.

    — by MOHANDAS on Sep 15 2021


  • I cannot enter in the app. the app stays on the page where I enter otp. i have tried many times to resend otp and validate but it is always staying on initial screen. I have tried to uninstall and reinstall the app it is not solving the issue

    — by taffet on Sep 15 2021


  • I couldn't download Tarassud app. Kindly help me

    — by Vinod Kumar A C on Sep 14 2021


  • How do i open my tarassud app,i lost my phone then i"ll get the same number, the problem is that when im trying to open on my new mobile it says that im not the authorized person

    — by Mhil on Sep 14 2021


  • Dear Sir,one of my Friend Mr.Ramasamy Raja having ID NO:65927873,MOB NO:79770951 still he did not received his first dose Covid-19 vaccination certificate by Tarassud and requesting that release his certificate as soon as possible.

    — by MOHANDAS on Sep 13 2021


  • I can’t change the area code in my Tarassud app. I don’t have oman number. I need to get the otp for my Tarassud using my number here in the Philippines. I hope that you can help for this. I’m looking forward for your help. Thank you in advance.

    — by Dyana San Lorenzo on Sep 12 2021


  • Hii

    — by Shaik mahammad shahul hamed on Sep 12 2021


  • I have already got Astra zeneca vaccine 2 doses, but i cant get the vaccinated certificate on tarasud ...it shows no records ...i need help to update my details ...

    92074523

    — by Shaik mahammad shahul hamed on Sep 12 2021


  • One of my friend Mr.Motiur Rehman,ID NO:96665991,Date Of Birth:10/09/1973,Mob No:79937866 still he did not received his first dose vaccination certificate from Tarassud App and he was plan to traveling from Muscat to Bangladesh ,so kindly requesting that release his certificate as soon as possible.

    — by MOHANDAS on Sep 12 2021


  • please update it in the app as soon as possible

    — by Fathima on Sep 12 2021


  • I took my first dose in indian school but in the tarassud app it is showing I haven't taken any dose. If it's not showing then I cannot go anywhere.

    — by Fathima on Sep 12 2021


  • Hi I am Indian traveling to Oman. I am unable to upload my vaccination certificate and pcr test result in the app. I don’t have an oman mobile number. I tried with Indian number.Please help.

    — by Arun Sugumar on Sep 12 2021


  • Dear Sir,i have taken 2 dose vaccine.But i dont get vaccine record.data missing. now what can i do.I think i delete my vaccine history can u please help me to bring it back. Thank you

    — by MD.MOHIN UDDIN on Sep 11 2021


  • Sir,i have taken 2 dose vaccine.But i dont get vaccine record.data missing. now what can i do

    — by MD.MOHIN UDDIN on Sep 11 2021


  • why i cant open my tarassud on my mobile number 92856985 everytime the otp always saying invalid and expired can you please help me to fix it to open on my mobile application coz its madatory needed when im entering the mall

    — by Maria Leonora D. Guardi on Sep 10 2021


  • Vaccination certificate for my wife in Tarassud+ application is not showing her passport number. I have tried to update by giving the correct date of birth and civil if card expiry but still there is an error that date of birth or expiry date is not correct.
    Kindly guide on how to update her passport number on the vaccination certificate.
    Immediate response will be appreciated.

    — by Muhammad Shahbaz Akhtar on Sep 10 2021


  • I have taken my 2dose vaccines P.Fizer on dates 1-7-21 and 16-8-21 respectively through Badr Al Sama. But Tarassud says do not have a vaccination record so what to do for produce a certificate

    — by Johnson T Samuel on Sep 10 2021


  • Vaccine crifite

    — by Gufran Ahmed on Sep 10 2021


  • I want to change registered mobile number to another Mobile number

    — by Mohammed y on Sep 09 2021


  • Newly pcr test report from India, is not able to upload in tarassud+ app

    — by Dibya Ranjan on Sep 09 2021


  • My mob no is blocked in tarassud+ app. Please reset.

    My mob no is 79807960

    — by Dibya Ranjan on Sep 09 2021


  • Dear!
    I am resident of the Sultanate of Oman and I am fully vaccinated in my country (Croatia, Europe). I have official vaccination certificate from European Union. Please advise me how to upload this certificate to Tarassud application.

    — by Dalibor Šeremet on Sep 09 2021


  • This number : 79460999 is unable to login to the app even after entering the otp. What can be done
    Didnt get vaccination certificate also

    — by Jafnas Ea on Sep 08 2021


  • Unable to register for the vaccine in Muscat governate. The available appointment dates aren't visible. Pls help

    — by Hina jafri on Sep 08 2021


  • I am from Sri Lanka. Now I try to install Tarassud app .But any time I didn't receive OTP no. to my Sri Lankan mobile number.

    — by Janaki on Sep 07 2021


  • Dear Sirs, i dont find the place where I can put my test PCR result and my vaccination certificate of Switzerland

    — by AGNES COCHAND on Sep 06 2021


  • Tarasud app isn't sending me otp. please fix the issue as soon as possible

    — by Tejashree konade on Sep 06 2021


  • My name is MOHAMED ISMAIL MOHAMED MEERA as per my Passport but Tarassud+ showing only MOHAMED ISMAIL

    — by MOHAMED ISMAIL MOHAMED MEERA on Sep 06 2021


  • When I’m trying to register in new case , it’s saying your civil id with date of birth or expiry date is not matching

    — by Joy Dsouza on Sep 06 2021


  • I have completed 2 doses of vaccine in oman,
    earlier it was shown in the app and certificate downloaded. Now it showing Unregistered.
    Please help me, mobile number 92019220

    — by daisy thomas philip on Sep 06 2021


  • Even though I've completed my vaccination process I can't find my vaccination records in the Tarassud app. Please do something.

    — by Moazzem Hossain on Sep 05 2021


  • I already finished 2 doses of astrazeneca vaccine but still i cant see my name in tarassud its saying im not yet registered

    — by Hazel Joy Jacinto on Sep 05 2021


  • I am vaccinated on 20th Aug 2021 pfizer first dose my civil ID no. 75369076 my mobile no. 99279626 still in tarassud app not updated and showing not vaccinated.. Plz advise

    — by Mohammad Magdum Pasha on Sep 04 2021


  • Dear Sir,
    I need to update my passport number in my profile. But to verify i need to put my civil id card expiry date. but my old resident card has expired very recently and i mad the renewal of my resident card. So this app does not except the new date but i have tried to put old one also but in apps calender not allowing me to do that. so what should i do? ??? please help me out.

    — by SANJIDA AKTER on Sep 04 2021


  • My registered phone no is +968 94147808.
    But I’m unable to login. Kindly resolve and help

    — by Rajkumar Senthil kumar on Sep 04 2021


  • I have taken 1st vaccine and often I am not getting OTP in Tarassud app
    I am struggling to show the proof of vaccine

    — by Sholin sumith on Sep 04 2021


  • Hi,
    I'm messaging on behalf of my father, Mohammed Habibur Rahman. His phone number is 99318309. He got vaccinated both times with Pfizer but the app says NOT vaccinated. Can you please fix it? Thank you.

    — by Wafa Habib on Sep 04 2021


  • Hi I am unable to receive otp pls arrange..,

    Thanks & regards

    — by Dinesh on Sep 04 2021


  • I am not getting OTP for login

    — by JACOB MANJALY on Sep 04 2021


  • My family is fully vaccinated but not able to download the vaccination certificates from Tarassud app due to OTP is not coming in my phone no 99215687

    — by Anupam Dutta on Sep 04 2021


  • 91485834 my number is registered with this number but now I can’t login my OTP is not reach to my mobile

    — by Nadeekantha nishshanka on Sep 04 2021


  • Hi. I am in Iran . The OTP code will not be sent to me. what should I do. Is it necessary to travel to Oman?

    — by haqayeqi on Sep 04 2021


  • 01815496770

    — by MOHAMMED SHOAIBUR on Sep 03 2021


  • [email protected]

    — by MOHAMMED SHOAIBUR on Sep 03 2021


  • شهادة التحصين

    — by KERAKBI MOHAMED on Sep 03 2021


  • شهادة التحصين من برنامج ترصد بلس

    — by KERAKBI MOHAMED on Sep 03 2021


  • شهادة التحصين

    — by KERAKBI MOHAMED on Sep 03 2021


  • Hi in this app my profile was not opening it shows unregisterd

    — by Vishwas Sampreeth Lewis on Sep 03 2021


  • My phone number 95674972.i already taken 2 doze vaccination .Now in the app it is showing your phone number not registered.please help me

    — by George philip on Sep 03 2021


  • My name is nadeem khan id number 84035621

    — by Kashif mahmood on Sep 03 2021


  • How to change phone number on tarassud app

    — by Kashif mahmood on Sep 03 2021


  • My registration is not show.

    — by Tribhuvan Ray on Sep 02 2021


  • How can i change my mobile number in tarassub+

    — by Emon Dev Nath on Sep 02 2021


  • Hello i want to change my mobile number in tarassud app i already got my two doses vaccine which is registered at 71194051 i want to change to my new mobile number 78555902 thanks

    — by Rommel Jomio Alam on Sep 02 2021


  • One of my friend who came from India to qatar..and he lost his flight in qatar for Oman because PCR test was not reflecting in his Tarassud+ app. registration is not procedding

    — by Nitin Kishor Singh on Sep 02 2021


  • My civil card no. 71702664, I have vaccinated first dose on 30.08.2021 and after 2 days my wife also vaccinated. Initially we both registered with 2 different mobile numbers. After I have linked my wife's vaccination case details in my mobile app. Then I have unlinked my wife's vaccination case as when my wife is trying to access tarassud+ App in her mobile with registered number. But showing message that not registered or not vaccinated. Please give the solution to this.

    — by Vinod Viswanathan on Sep 01 2021


  • 01815496770

    — by MOHAMMED SHOAIBUR on Sep 01 2021


  • 01815496770

    — by MOHAMMED SHOAIBUR on Sep 01 2021


  • 99054260

    — by MOHAMMED SHOAIBUR on Sep 01 2021


  • 01815496770

    — by MOHAMMED SHOAIBUR on Sep 01 2021







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