contact Tarassud +

Contact Tarassud +

Published by Ministry of Health Apps
Updated: Jan 18, 2022



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Tarassud + Features and Description

Tarassud+ is the official Covid-19 application of Sultanate of Oman for citizens/residents/travelers to Oman. The app is developed and maintained by the Ministry of Health(MOH) Oman and provides features like digital vaccination certificate, RT PCR results and Covid-19 related statistics.

contact Tarassud + image 2   contact Tarassud + image 2

Reported Issues


Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • The date of birth on the vaccine certificate for my child is not correct, please can you advise how to get this corrected. The date of birth mentioned on the passport and the Civil ID is correct but it is not correct on the vaccine certificate.

    — by Abdul Malik Mohamed 1 week ago


  • No oman number
    Need vacation sertificat
    WhatsApp number 9207505626
    Cvil id 122511625

    — by Riyas 1 week ago


  • Hi, I recently renewed my passport. When i try to update passport number in my Tarassud app it shows error. Need help with the same.

    — by Rajesh Babu BASKARAN 1 week ago


  • Please update my number I need to change from 22547891 change to 9061 5841..

    — by Cindy Tasarra Jimeno 1 week ago


  • I want to change and update my tarassud account and validate the new number

    — by Cindy Tasarra Jimeno 1 week ago


  • Wrong putting vaccine name in 1st and 2nd dosses supposed to be Sinovac or CoronaVac but they but Sinophram. Pls change it. Thanks

    — by Tri Wulandari Budi Puteri 2 weeks ago


  • I want to change my number because i come in pakistan for holidays and i cannot login please can you provide me the certificate with provided details ?

    — by Usman 2 weeks ago


  • I can't open my tarassud account because the phone number I used to register in now deactivated. How can I change my phone number in the tarassud to have my appointment for booster?

    — by Angel Faith Chang 3 weeks ago


  • I have done my vacation from Oman as my number of Oman I am not able to get otp so that I can download the covid certificate under civil I'd 117207516 sajid yousuf kindly contact me 00919596230445 WhatsApp

    — by Sajid 3 weeks ago


  • Need change my mobile number
    Old number 91349024
    New number 77456521

    — by Ratnajit Panigrahi 3 weeks ago


  • My old mobile number 94579214 change my mobile number 71357293

    — by Shankar lal jagart 3 weeks ago


  • I am a resident of Oman . I am completely vaccinated, I travelled back to my country for holiday. I have tarasud working in my app but recently it was logout and I couldn't login again. When I login I couldn't receive any code . Without this I can't go back to Oman. Please resolve this for me . Thank you

    — by Nwajei ifeanyi 1 month ago


  • 27 february i have taken vaccine booster dose But not update my vaccine certificate tarassud is not showing update I logged out And logging again then too it is not show ing. My id. 89332411 . My phone nomber. 71266540. Sir. I request to my vaccine please update. Thankyou....

    — by Anil singh 1 month ago


  • Boost dose complete. But not update my Vaccine certificate.

    — by Anil singh 1 month ago


  • My mobile no change old 92119153 new 96790797

    — by Muhammad asif 1 month ago


  • Mobile number change

    — by Muhammad asif 1 month ago


  • Need to change my mobile number 91281557 to 97481557.

    — by HAREEES ESUDHEEN 1 month ago


  • Un registered user problem on my tharasud application.

    — by Jishnu Sunil 1 month ago


  • through tarassud app my certificate not showing . I am getting a message that you are not a registered user. I am getting my OTP and then updating my civil id etc . Still not able get vaccine certificate. Now have taken booster dose . Pls help . 94657995

    — by Ramdas 1 month ago


  • Hello
    Recently I tried to register on tarassud app and I faced issues while registration of not being able to choose country for otp request. Please help me in solving this issue.
    Thank you

    — by Lenar 1 month ago


  • 3994

    — by Md Abu bokor Siddique 1 month ago


  • sir, my tarassud app mobile number is blocked .now i did't downloading my vaccine certificate..how can get my vaccine certificate

    — by BINU GNANADAS 1 month ago


  • i change my mobile number ...how can register this new mobile number in tarasud app

    — by mohammed shafeeq 1 month ago


  • I have to update my Mobile number.
    Old no : 98125326
    New no : 78396483
    Civil Id no: 121575714
    Exp: 26/08/2022
    Dob: 10/06/1990

    — by Vency Pankiraj 1 month ago


  • Wisst Oman

    — by Josef Schun 1 month ago


  • I have done COVID vaccination from my home country, how can i registered in Tarassud

    — by Qazi Ali Raza Siddiquie 2 months ago


  • Assalam o Alaikum
    Sir Mera tarussad App phone number change ni hu ra

    — by Ali Raza 2 months ago


  • Change my phone number92972254 my old number and my new number is 78625458

    — by Muhammad Usman 2 months ago


  • Change my phone number

    — by Muhammad Usman 2 months ago


  • I need to update my vaccination via my Civil ID because I changed my Mobile no to login Tarassud+ app. How can I update my vaccination reports

    — by Majeesh Sivaraman 2 months ago


  • Hi Sir/Madame, I need to make a correction for my name on Tarassud as it is taking my father's name in the box of family name that is Marahaj instead of Nassif which is my family name. I need your help as this is causing me problems while travelling at the airports as it is showing on the vaccine certificate. Please note that I am currently in Lebanon.
    Thanks in advance for your help.
    Kind regards,
    Assad

    — by Assad Nassif 2 months ago


  • My daughter taken two dose of vaccine from India. But for Booster Dose I send all details but getting updated on App.

    — by SANJAY KUMAR TIWARI 2 months ago


  • I have to change my mobile number, I have to register with another number. What is procedure for it please let me know

    — by Chaitanya Nandkumar Bhagat 2 months ago


  • I am trying to updated my profile to change my passport number for a new passport issued since my vaccination.
    The app gets to the point to verify but the verification does not complete.

    — by Stephen McKerracher 2 months ago


  • I want to change my phone number to new phone number

    — by Judith Lotilla 2 months ago


  • How can i get my vaccine certificate if my civil id already expired

    — by Criselle Godoyo 2 months ago


  • Ihi sir,
    i was trying to register for booster shot.but its showing me the num which is not with me.plesae help me how can i am 2 docs in Bangladesh NOW i need buster registration tarassud but

    — by Ma alam 2 months ago


  • I want to update my vaccination outside oman in tarassud

    — by Kumar paulraj devanthra 2 months ago


  • I am My name is Ma alam. Here is my complaint about a problem I encountered with your app Tarassud +.
    I try to register booster vaccine in Tarassud+ I didn’t get appointment I got massage. active registration available for the given civilid with the mobile number ends with 9671 . Please register I am currently using tarassud+ app this my civil id 122576497 please this my Number 93239671.

    — by Ma alam 2 months ago


  • I try to register booster vaccine in Tarassud+ I didn’t get appointment I got massage. active registration available for the given civilid with the mobile number ends with 9671 . Please register I am currently using tarassud+ app this my civil id 122576497 please this my Number 93239671

    — by Ma alam 2 months ago


  • Hello, I'm trying to register to the application Tarassud, with a french mobile phone, but in the application it's only possible to enter oman's phones. Can you help me please. Thanks in advance. Best regards

    — by GHISLAINE GARNIER 2 months ago


  • hi sir,
    i was trying to register for booster shot.but its showing me the num which is not with me.plesae help me how can i change the linked mobile number.

    — by jotpreet kaur 2 months ago


  • I can not open my tarrasud..

    — by Pegie Bulao Diza 2 months ago


  • Otp not camig my android phone not3

    — by M Imran 3 months ago


  • Otp not camig

    — by M Imran 3 months ago


  • Today on 21th feb i have taken vaccine booster but still on tarassud it is not showing updated i logged out and logged in again then too it is not showing.

    — by Afnan 3 months ago


  • Sir, i lost my phone and sim card.now i can't open tarasud app in new mobile because they are sending otp in that sim (lost sim) how can i change my nmbr in tarasud app

    — by Jesna jessy 3 months ago


  • how i can delete a person from my app has been addded before?
    كيف أقدر أحذف شخص من تطبيق ترصد تم تسجيله سابقاً؟

    — by AFRAH AL HARRASI 3 months ago


  • L’application me demande d’inscrire mon numéro de mobile et ça ne peut se faire.

    — by de Lastelle Catherine 3 months ago


  • Respercter Sir / mam... I send all my details to tarasudd app in january 16 but even now i didn't get my vaccination certificate.. Please resolve my issue. +968 71911331

    — by Arshad nazer 3 months ago


  • I have updated my Covid19 vaccination report and also took my booster dose today. In vaccination registration all 3 doses are showing but my vaccination certificate is not showing in the system. Please do the needful.

    — by Tessymon Jacob 3 months ago


  • Cannot enter UK mobile number to log on. Dropdown country code not responding

    — by Susan Perry 3 months ago


  • Booster dose fines.but not update tarassud+ app. kindly help.
    My register mobile number. 94769658

    — by Gyan singh chauhan 3 months ago


  • When i entered my mobile number for otp app automatically off.

    — by M Qamar 3 months ago


  • Habe app installiert, wie muss die Handynummer eingegeben werden ? funktioniert österreichische Nummer ?
    zum Beispiel ohne 0 => 6603616630 ???
    wohin wird dann der OTP Code geschickt => habe aufs Handy nichts bekommen => nach ein paar Versuchen => war Nummer gesperrt

    — by Walter Widler 3 months ago


  • I can't login in my tarassud app through phone, so that I couldnt process to set the date or availability for booster. Please help.

    — by Teodora 3 months ago


  • My name is akhil ajith nivas arjunan i received my booster dose vaccine and the certificate not apdated in rharasude app my phone number is +968 78287285

    — by Akhilarjunan 3 months ago


  • Can't get otp number, given it only accepts oman prefix. Help

    — by Alexis Brassey 3 months ago


  • I received my booster dose in13/01/2022 and my certificate not updated in tharasude app

    — by Akhilarjunan 3 months ago


  • I received my booster dose in 13/1/2022 and my certificate note apdated in tarasude

    — by Akhilarjunan 3 months ago


  • I am traveling to Oman soon. I cannot register on the Tarassud+ app on my iPhone. the list of country area codes does not come up.

    — by Leslie Braunstein 3 months ago


  • I want to change my Number is Tarassud+ App, How can i change my numbr?
    please let me know
    Already register : 71500875
    new Number: 79013033
    thank you

    — by Laeeq Aslam 3 months ago


  • I need update new passport number in Vaccine Certificate

    — by saravanan 3 months ago


  • tarassud App showing unregistered

    — by udaya devadiga 3 months ago


  • Please register my vaccine i had taken from pakistan

    — by nasir 3 months ago


  • How do I remove another ID on my Trassud+app?

    — by faqeer hussain 3 months ago


  • Booster dose taken on 03.02.2022. till now not updated on tarasud+ app.

    — by Thomas kuzikalayil Mathai 3 months ago


  • I try to register booster vaccine in Tarassud+ I didn’t get appointment I got massage. active registration available for the given civilid with the mobile number ends with 7175 . Please register I am currently using tarassud+ app this number 91763885 please update this number

    — by Mohamed anifa Mohamed lifais 3 months ago


  • Good morning,

    I would like to ask if how to change my contact number registered in tarrasud app. My old number was no longer working, i wanted to register for booster shot i am unble to register because my number was no longer working. Your assistance is highly appreciate.

    — by Rosda sueb 3 months ago


  • I have installed the App and I cannot change the international dial code. it is stuck on Oman and I need UK.

    I have tried to reinstall. That did not work.

    — by Alex Bomberg 3 months ago


  • I want to change my registered mobile number becoz I lost my number

    — by Shahid mahmood 3 months ago


  • Hi,

    I have downloaded the app but I can't even enter my mobile number because it is automatically populating the dialling code as 968 and i'm based in the UK so this isn't right. Please help, am trying to fly to Oman tomorrow.

    — by Melissa Negretti 3 months ago


  • I cannot change Country Code for telephone number in Tarrasud App

    — by Bradbury 3 months ago


  • I can’t use the app. please hrlp how to find a solution. i am german who wsnts to travel zo muscat.

    — by huesniye barak 3 months ago


  • CIVIL ID 70364944 (VALLIKANNU RAMANATHAN) , CIVIL ID 73016608 (HARINI ALAMELU GANESAN) and CIVIL ID 77355685 (VARSHINI CHELLAM GANESAN) have taken two doses of vaccines but only second dose is appearing in the app. First Dose was taken on 14th July 2021. Second Dose was taken on 08th August 2021. Also booster due for registration is not enabled for both of them.

    — by Swaminathan Ganesan 3 months ago


  • hi I would like to register to the tarassud+ app and change the prefix with the italian one (+39), I don't know how to do it

    — by Fabio Fiorentino 3 months ago


  • I am geted voicen two first dose in Pakistan last one today in oman but my app still not opening

    — by Afsar 3 months ago


  • Hi,

    In my vaccination certificate in tarassud app, what shows is only my first name. I need to update it with my full name including my last name especially im travelling out of the country. My full name should be:
    Phara May Ending
    Civil id number: 11667814

    Please help on me this matter. Thank you

    — by Phara May Ending 3 months ago


  • Hello, how to register in this app with a german telephone number? Is there another possibility for register to travel from germany to Oman.

    Thank you!

    — by Amela Hodzic 3 months ago


  • Hello, how do I register in the Tarassud App without Omani Telephon Number? Best regards Peter

    — by weber_peter 3 months ago


  • comment s inscrire sur terassud +

    — by yvinec 3 months ago


  • We are travelling from the UK tomorrow. The App requires a phone number on the first screen. We don't have an Omani phone and the App won't accept the hotel phone number. What number should we put in?

    — by Roy Kendall 3 months ago


  • Sir i took 2nd dose of vaccine on 12 October but i cant able to download vaccine certificate only i can see my doses . i am seeing unregistered users please help mobile number is.#79203089

    — by muhammad Ifrahim 3 months ago


  • Sir in dhofar SALALAH I am leaving
    I hv taken my 2 dose in india but in official side of oman it's not registered so plz give the contact number or help me regarding this issue

    — by MOHAMMED RASHEED 3 months ago


  • I want to be registered in Tarrasud+ app. Kindly help.
    My registered mobile number. 91668521

    — by NANDAN KUMAR 3 months ago


  • Before working my tarassud app but not know. my mobile number is 79556308

    — by Dhasarath yadav 3 months ago


  • Hello, I am from Germany and currently planning to travel to Oman in March. I tried to register in Tarassud+ and upload my vaccaine certificate but I cann't enter the country code from Germny. Only Oman is shown in the drop down box.
    What can I do? Do I need the app to enter Oman?
    Kind regards
    Thomas Rieffel

    — by Thomas Rieffel 3 months ago


  • My employee has taken 2 initial doses of Covid vaccine and taken booster dose. But he did not receive the vaccination certificate for 3 doses. The certificate shows only one vaccination. His earlier phone number has inactive and using new number. Kindly advise how to update.

    — by Biju Kumar 3 months ago


  • Dear sir,
     I am Kankanam Pathiranage Don Achala Savinda Pathirana holding Srilankan passport no N7197989. I arrived to Oman 08th Jan 2022 from Srilanka Lanka and  I have already taken 3 doses of Covid 19 vaccines in SriLanka. I have already send above detais to wattsapp contact number for register in app and stilk it is not included in app.

    — by Achala Savinda Pathirana 3 months ago


  • Hello. My tarassud app is showing that I don't have registered vaccination and it is not showing my picture after loging in with my number, But when I click the register vaccination it shows my record without the picture. And I can't view my vaccination certificate. What shoukd I do?

    — by Romeo 3 months ago


  • i have taken booster dose but it cant be seen in the tarassud app covid certificate

    — by VARGHESE TIJU IPE 3 months ago


  • I would like to change my Oman mobile number registered in Tarassud. New number is 98825695 and old number is 92969947. Please let me know once new number is updated. Thank you

    — by Kumaraswamy Shanmugasundaram 3 months ago


  • I need change my number in tarassud

    — by Md Bayezid Miah 3 months ago


  • Sir,

    Good evening
    I want to be registered in Tarrasud+ app. Kindly help.

    — by NANDAN KUMAR 3 months ago


  • I CANT REGISTER TO TAKE/BOOK MY BOOSTER DOSE THROU MY APP ITS SHOWING I WAS REGISTER IN ANOTHER PHOHE NO WHICH IS NOT BELONG TO ME. I NEED TO REGISTER WITH MY 95230588 PHONE NO PLEASE.

    KINDLY RESOLVE THIS ISSUE PLEASE

    — by LAKSHMINARAYANAN SRINIVASAN 3 months ago


  • I recently received my 3rd vaccination however since I received it, none of my previous vaccinations are showing on the mobile application, although they are showing when I log into the website. Can you please support to reset the application?
    My Passport number is: 547881230, GSM number: 92086350, Civil ID: 122545013.

    — by Kyle Dye 3 months ago


  • My app is not opening in my mobile

    — by Afsar 4 months ago


  • Hi, my tarassud app unregistered user.How can solve problem

    — by Saiju valiyaparambil augustine 4 months ago


  • Hello .... I received the booster vaccine on 10/01/2022 this month, I do not have the certificate for the booster, when will I get it?

    — by Sathick badsha 4 months ago


  • Hi, I had two vaccines outside of Oman (India). Last week went to muscat old airport for a booster dose but there is system showed not vaccinated after that I m sending all the details to tarassud (71509360 ) by watsapp but still not yet updated the system. Please kindly update my details to tarassud app.

    — by S. Selvakumar 4 months ago







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