Contact Newshub Customer Service

Why should I report an Issue with Newshub?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MediaWorks NZ to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Newshub app provides you with the latest news stories, up-to-the-minute coverage, breaking news alerts and high-quality videos, all within a concise newsfeed. - Coverage of New Zealand, World, Politics, Sports, Entertainment, Lifestyle, Travel and Money news. - Live streaming and key highlights of Three's news programmes throughout the day.

1. Edit: So the notifications now take you to a web page instead of viewing in the app, what's the point in having an app if it directs you to a web page, other news apps actually work, might have to stick with those.Need to do better with the ads, a 59 second ad for a 15 second video is ludicrous, almost makes the app worthless.App is pretty decent and functional.

2. Anxiety through the roof just to read something about wickets.This used to be my favoured news app but the adverts covering the whole page and the over sensitivity of just looking at the screen and it taking you to the ad web page is making me seriously consider uninstalling it.

3. 😕Good app but what really annoys me is when the notification pops up with something I want to read about, so I tap on it to open the app and read the article but once the app opens I'm just on the main home page and the story that I was notified about is no where to be seen.

4. (9) 'Related videos' are just old news.Bit of a pointless app, as when you click on notifications it opens up both the app home page and then the actual article in chrome.

5. Just splitting hairs but how can my video "resume" when it hasn't even bloody started? Really winds me up!!!This app is missing so many critical features for a News app: (1) Dark Mode (night-time reading) (2) Logging in to save stories for later.

6. Even this has been buggy the last few days where the article isn't consistently opened in chrome and from the app home page you will probably not find it if it has been some time since u received the notification.Always been a fairly horrible app to use and since adding advertisements its now even worse.

7. Because I can't read, my eyes not very good to read, only one news is very good to read, because black back ground.

8. One News is pretty good and the back ground is black, and very easy read.

9. Regularly crashes when scrolling, or heaven forbid you glance the ad field as you are scrolling and you get diverted to an advertisement you in no way wanted to read let alone click open.

10. Another really annoying thing is that when you click on a news video it launches straight into an advert but tells me that my video will resume in 15 seconds.

11. For example, notifications about breaking news of the cyclone where i have family was fantastic.

1. Fix Newshub Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Newshub: Restarting the app will resolve most errors.
2. Update the Newshub App. Here is how:
   1. On Android goto PlayStore » Search for "Newshub" » Open Newshub » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Newshub » click "UPDATE".
3. Clear Newshub app cache: Clearing cached data will force your app to retrieve the latest data directly from Newshub servers.
   1. On Android, goto Settings » Apps » Select "Newshub" » click Storage » click "Clear Cache".
4. Check Newshub app permissions. If any of these permissions required to use your device's features are disenabled, Newshub might not work.
5. Uninstall and reinstall Newshub. If nothing else has worked, completely uninstall Newshub then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Newshub not working

2. Fix Newshub Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Newshub be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Newshub not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Newshub may not be able to connect to the Internet when running in the background.