Published by Noirelabs

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Why should I report an Issue with Textgram -Text on Photo,Story ?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Noirelabs to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Textgram -Text on Photo,Story  image 1 contact Textgram -Text on Photo,Story  image 2

About Textgram -Text on Photo,Story

1. These stickers can easily be re-sized by using the zoom feature on your smartphone, so there’s no need to worry that one might cover up the text of your message.

2. Textgram is an app that allows you to write text on photos, or edit captions (captions editor), or create a new photo with your own design.

3. Textgram App also allows you to choose from hundreds of stickers to add to your message.

4. By using the buttons at the bottom of the screen, you are able to decorate your text with the hundreds of different options that Textgram App provides.

5. This feature allows you to further customize your text message, adding an even more personal touch to your message.

6. Textgram App allows Android and Apple users to put emoticons into the message to liven it up and give a better representation of the meaning of the message.

7. From here, you are taken to the templates part of the application, and you can choose from the hundreds of different Textgram templates.

8. The text-effects section of the application allows you to add effects to your text, such as reflection, rotation and color.

9. Each template provided sets a different tone to your message, so no matter what kind of template you are looking for to beautify your message, there will be one available.

10. You can start with an empty canvas, insert pictures, add text and filters to create your own unique artistic design.

11. This means that not only are there hundreds to choose from in the application, but there are endless stickers you can use from online sources!

Textgram Customer Insights

1. I decided to uninstall and reinstall the app but it was no longer on Google Play! I tried a couple of other similar apps but nothing came close to Textgram's capabilities and simplicity so I just gave up on finding anything near as good but have still been checking the play store off and on for any new apps that could do what Textgram could and today I realized that you're back! "Textgram X" is Awesome!!Store Stopped Working... This used to be my favorite of these kinds of apps but I got a new phone and lost all of my downloaded content like fonts, frames, etc.

2. UPDATE: Now when I double tap to edit text the work and app vanishes (crashes) completely useless at this point.Glad to see a new textgram out, because the old one went out of business and it has been very useful in my business! I really wish that whenever I save my designs to come back and edit them later they wouldn't mess up with the highlighted color behind the words and pictures disappearing.I do really like this app and keep coming back to it, but there are a few issues.

3. IDK why that stuff didn't just transfer from one phone to the other like every order app, but, I would love to have the fixed and I'll go back to 5 stars...Once was my favorite photo editor but now that it's been updated multiple times with different product logos, I've had to buy all my fonts, stickers, backgrounds and frames 2 or 3 times now.

4. I also wish there were more free font choices and stickers.After an update to the original version, "Textgram", it started crashing when tapping next.

5. This seems to have fixed the problem (at least for now) and my save designs are still there.Easy to learn interface, comes with a nice selection of fonts & effects.

6. In the updated version the huge collection of fonts in store 1)textgram 2)system is missing.

7. It doesn't save designs, elements such as backgrounds disappear if saved as a draft in Save Design, and many times the whole document reverts to black once you open it.

8. And now with this version the store isn't even loading or stable.

9. With those issues fixed it would be an app worth paying for.I am extremely sorry to say that the earlier version was really amazing.

10. If it did load the store, I'm pretty positive my purchases would be gone like the last 2 versions.

11. It is easy, user friendly and allows me to ssve and reuse designs for new posts etc.

Steps to Troubleshoot & Fix Textgram Issues

1. Fix Textgram Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Textgram: Restarting the app will resolve most errors.
  2. Update the Textgram App. Here is how:
    1. On Android goto PlayStore » Search for "Textgram" » Open Textgram -Text on Photo,Story » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Textgram » click "UPDATE".
  3. Clear Textgram -Text on Photo,Story app cache: Clearing cached data will force your app to retrieve the latest data directly from Textgram servers.
    1. On Android, goto Settings » Apps » Select "Textgram -Text on Photo,Story " » click Storage » click "Clear Cache".
  4. Check Textgram app permissions. If any of these permissions required to use your device's features are disenabled, Textgram might not work.
  5. Uninstall and reinstall Textgram. If nothing else has worked, completely uninstall Textgram then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Textgram not working


2. Fix Textgram Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Textgram be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Textgram not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Textgram may not be able to connect to the Internet when running in the background.

Reported Issues