Published by Norstat on Sep 22, 2023

Report an issue with Norstatpanel.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Norstatpanel?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Norstat to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Norstatpanel

1. When you start using the app you will quickly discover that it is really easy to use, and provides a nice overview of the surveys currently available to you, as well as handy shortcuts to redeeming your points and receiving incentives.

2. By using the app, you will receive surveys customized for mobile format.

3. The surveys will generally be shorter, and more fit for tablets and phones than the ones you normally receive via e-mail.

4. The Norstatpanel app makes answering surveys easier and quicker than ever before.

5. As a panel member, you can of course always contact panel support if you have any questions, comments or with to give us feedback on the app.

6. Note: In order to use this app you have to be an existing panel member.

7. Norstat is sole responsible owner of both norstatpanel. com and this app, and guarantees your anonymity and the quality of the surveys, independently of in which channel you choose to answer surveys.

Norstatpanel Customer Insights

1. Had other similar issues the last few monthsI really like it easy to use you just complete surveys they will give you points 110 points convert in money or copons what you want i earn nearly 600kr from this app in very short period i really recommend it its best for stay at home momsThe app keeps logging me out and I don't think the ticket prizes are real, the winners names look super made up every time.

2. FIRST TIME that I download a LEGIT app like this!! I got my first cash out today, I'm not gonna lie, it took several months, but definitely worth it! I just answer to a survey few times per months and get easy money! And they always have new surveys, unlike all the other apps! Thank you for this app 💘Survey quality is getting worse.

3. Apparently this is their scheme, it starts well and then at a point they stop admitting you to their surveys...Very poorly developed, running Android 9 on OnePlus 6, app tends to freeze when opening more often than not, some surveys work, some don't (only talking about the ones available on phone), constantly getting HTML errors when completeling surveys and have to force close the app.

4. (Sometimes a bit cluncky or things don't work as they should, but then you can just contact the customer support and they will quickly answer and fix whatever issue you're having.) Fantastic customer support :)It was good initially, i was collecting the virtual coins.

5. Poor UI design leads to accidental actions.Brilliant idea! Complete surveys and get 'paid in coins & stats.

6. First one doesnt show options for where I live right at the start and won't let me proceed, second one about yogurts I got 95% of the way through (about 10 minutes) and I needed to click back to change my answer and it took me right back to the very start without saving any of my selections.

7. I've answered almost all quizes for almost a year now and biggest prize is 10 euros for cinema tickets or smth similar.Good and user friendly design.

8. Having said that, I'm a newby and the surveys seem to be establishing my base line interests.

9. Great Job!!!!!Rather annoying - Won't exit when pressing back... Also it keeps displaying in dutch (or more like some machine translation, eg "Thuis" vs "Home").. App doesn't have a finished look and feel yet.

10. Had 2 surveys in the last few days, neither can be completed.

11. So far, the surveys have been short & punchy.

Steps to Troubleshoot & Fix Norstatpanel Issues

1. Fix Norstatpanel Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Norstatpanel: Restarting the app will resolve most errors.
  2. Update the Norstatpanel App. Here is how:
    1. On Android goto PlayStore » Search for "Norstatpanel" » Open Norstatpanel » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Norstatpanel » click "UPDATE".
  3. Clear Norstatpanel app cache: Clearing cached data will force your app to retrieve the latest data directly from Norstatpanel servers.
    1. On Android, goto Settings » Apps » Select "Norstatpanel" » click Storage » click "Clear Cache".
  4. Check Norstatpanel app permissions. If any of these permissions required to use your device's features are disenabled, Norstatpanel might not work.
  5. Uninstall and reinstall Norstatpanel. If nothing else has worked, completely uninstall Norstatpanel then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Norstatpanel not working


2. Fix Norstatpanel Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Norstatpanel be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Norstatpanel not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Norstatpanel may not be able to connect to the Internet when running in the background.

Reported Issues