Published by FireeApps

Report an issue with Tiny Scanner.
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Why should I report an Issue with Tiny Scanner - PDF Scanner and Cam Scanner?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of FireeApps to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Tiny Scanner Customer Insights

1. But everything, including handwriting is legible, no matter how far away my phone is.Had 15 mins to submit a university maths assignment I'd completed on paper, this app had no hiccups, got the job done in 5 mins and left me with enough time to submit it.

2. They brought a new update after that they improved the picture taking part but when the picture comes it's in different colours tried with 2 phones and still has a problem.You can classify all kinds of documents in folders and store them in the cloud.

3. Secondly the folder system is awkward, I'm sure the developer thinks it's fine, now I know to make a folder first, before scanning, it is a breeze but getting my first 3 scans in a folder after scanning was not at all intuitive.

4. It gives confidence with continuous innovations and updates.This app works so well! Because of the overhead lighting in my house, I have to keep my phone away from the page, so as to avoid casting a shadow.

5. Overall, I'm very happy with my small investment, a good step toward paperless-news for me.I installed 4 apps to scan photos.

6. I didn't feel like spending hundreds of dollars on a scanner when I was getting rid of my paper records so I used this instead.

7. However, there were some issues transferring them to my laptop but that may have been a problem with my laptop rather than the appThe App is very bad now it was good before.

8. I'd say it's naturally less efficient than a physical scanner because you need to frame up the doc in the camera and adjust edges, but ag...Worst app ever.

9. The not so good, the free version is a 3 scan demo, hardly free.

10. You can not use it once moreAs a scanner, this does the job perfectly! So useful and quick it gets the job done.

11. camscanner, unlike the others, straightens the photo as if you hold the phone tilted or straight up .

Steps to Troubleshoot & Fix Tiny Scanner Issues

1. Fix Tiny Scanner Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Tiny Scanner: Restarting the app will resolve most errors.
  2. Update the Tiny Scanner App. Here is how:
    1. On Android goto PlayStore » Search for "Tiny Scanner" » Open Tiny Scanner - PDF Scanner and Cam Scanner » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tiny Scanner » click "UPDATE".
  3. Clear Tiny Scanner - PDF Scanner and Cam Scanner app cache: Clearing cached data will force your app to retrieve the latest data directly from Tiny Scanner servers.
    1. On Android, goto Settings » Apps » Select "Tiny Scanner - PDF Scanner and Cam Scanner" » click Storage » click "Clear Cache".
  4. Check Tiny Scanner app permissions. If any of these permissions required to use your device's features are disenabled, Tiny Scanner might not work.
  5. Uninstall and reinstall Tiny Scanner. If nothing else has worked, completely uninstall Tiny Scanner then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Tiny Scanner not working


2. Fix Tiny Scanner Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Tiny Scanner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Tiny Scanner not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Tiny Scanner may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hi, I have been charged £5 every month for the last two years and I did not even notice that I have signed for the Tiny Scanner

    — by Kaisar 1 month ago

  • Hi, I have been charged £5 every month for the last two years and I did not even notice that I have signed for the Tiny Scanner and I would like to have my money back as I didn’t know that this was existing anyway

    — by Kaisar 1 month ago

  • I had already paid for my Tiny scanner, has been using it great. However, last month I bought a new iphone trying to use the tiny scanner, it requires me to pay for it again as it has been paid once. Please advise how to activate my Tiny Scanner on my new phone. 4169703889

    — by Julie Wu 5 months ago

  • Dear Tiny Scanner,
    After having not used the free Tiny Scanner app a few months.
    I just find out I lost my important archive on my telephone.
    Can you please help me to get my archive back on my telephone again?
    My telephone number 0031618710733
    Holland.
    Thanks in advance,
    Marcel

    — by Marcel 5 months ago

  • I have Tiny Scanner installed on my iPhone (201-925-2674). At some point I was not able to use a free version and was requested to start a free trial. How I can cancel the subscription?

    — by Tatiana Koudinova 9 months ago

  • I want to cancel my tiny scan app

    — by Veronica Freeland 9 months ago

  • What is the difference in Premium Reward Plan-yearly and Premium Plan-yearly besides the price?

    — by KIRK THOMPSON 1 year ago

  • I have been paying for months on this app. And have been canceling subscription numerous times. Yet still being charged $5.32 every month. This needs to be resolved now.

    — by Mike 1 year ago

  • I purchased Tiny Scanner and it was supposed to email me a receipt at seadolphin2008@redacted and I never receceived the receipt. I purchased tiny scanner on February 24, around 4:15 pm. I really need the receipt for reimbursement. Can you send the receipt to dolphins6583@redacted?

    — by Mary Barrera 1 year ago

  • It will not send to emails anymore. It shows they have been sent but they are not being received on the other end.

    — by Jody L Redden 1 year ago

  • Hello there, I did not want to renew my subscription with you as I cannot afford to pay $40.00 a year. Your app was free when I first got it. I did not want it renewed today, and did not give you permission to access my new credit card number. Please refund me immediately, today please. I also lost all my scanned items that I scanned a couple of years ago. They suddenly disappeared from my phone, without any warming, or explanation. How can I find them again? They were very vital and important. I need them back.

    — by Sarah Chester 1 year ago

  • My tiny scanner SE app 3 days ago worked perfectly. Now I can no longer send emails. the App is now saying Cannot Send EMail. The user name or password for "Icloud" is incorrect.
    please help

    — by Gregory Strzelecki 1 year ago

  • Please cancel my account and stop charging me for your service The pages i scanned were never received and I ended going to Staples to get it done correctly

    — by Linda Hoyne 1 year ago

  • I cannot seem to open my documents in my gmail app, or other apps for that matter. The "open in.." solution is in grey which means it doesn't work. Since my other mail app (which the tinyscanner app insists I use) doesn't work, there is no way for me to share my documents. By the way I have a subscription and everything, so that should not be a problem. Thank you.

    — by Jack 1 year ago

  • my app isn't working... again. $5.24/month is a very fair price -- for something that works!. It's not a fair price for something that DOESN'T WORK.

    — by Jim Rittgers 1 year ago

  • I've never had a problem sending scans to my email but today nothing goes through

    — by Jim Rittgers 1 year ago

  • Want to pay w/ PayPall..
    You are using the wrong email address????

    — by Roy Wold 1 year ago

  • Hello, my Tiny Scanner has been working for years up until 5 minutes ago. I am not able to forward a scan to an email address. I press the large blue arrow like I always do and it does not work. It automatically goes back to my main screen with all my apps. Please advise.

    — by Judy Udstad 1 year ago

  • App: 7.0.3 L (Plus), Pre Version: 7001 OS: 15.5 DEVICE: iPhone 12 Pro Max -
    I upgraded my phone to latest iOS software listed here. My tiny scanner is completely empty. I keep all my recipes/files here. Please lmk if you can relocate my account and data urgently. Many Thanks
    Sara

    — by Sara Gordon 1 year ago

  • Can you please help me to retrieve records from the very first time I used my tiny scanner app? My military records and business records are either on your serveror the cloud and if they are in the cloud how can I access the entire history of my use of the Tiny Scanner so I can merge the entire Tiny Scanner history under the same account.
    I have a decision coming up in thirty days and I need my Military Records for evidence to win my claim.

    Respectfully
    Mr. Cooper
    Ret. Vet
    U.S Air Force &

    — by Gary E Cooper 1 year ago

  • scanner will not work on documents it brings up my photo gallery instead the arrow to scan does not appear. i depend on scans to conduct my business. thank you. I have the yearly plan. David Howard

    — by david howard 1 year ago

  • I got a new phone and all my documents are gone! :(. How can I retrieve them?

    — by beth 1 year ago

  • I purchased your app for scanning the documents. I worked good but when i reset my phone it is not working. Need your help and advise, so that I can use my legal version of Tiny scanner again. Mobile: 9871195959

    — by Nand Chopra 1 year ago

  • My documents will not attach when I’m sending to client also I am being charged twice on my credit card monthly one for 5.79 and the other is 10.69 and my employee is also being charged 5.79 a month and I paid for hers please contact me asap for both these issues I can be reached at 267-432-4530 or by email ssavage@redacted I need this correctly immediately as I have a lot of paperwork that is now backed up due to this issue thank you

    — by Stephanie savage 1 year ago

  • Ich hatte eine Fehlermeldung bei dem App. Dann habe ich es gelöscht und wieder herunter geladen. Jetzt fehlen jedoch alle Scans. Kann man die zurückholen??

    Beste Grüße Manuel

    — by Manuel Schmid 1 year ago

  • Have paid for tiny scanner twice, and now when I get ready to use it they still trying to charge me for it. Could someone from customer service please give me a call my phone number 832 274 8480. Thank

    — by Kathy Porter 2 years ago

  • All my documents disappeared. I just upgraded to the payed yearly subscription. Please help me I need them ASAP.

    — by Chauncey 2 years ago

  • I have been purchasing tiny scanner app for several years. I am missing some files and need to know how to see archived files. I did the restore feature but it did not work. I also want to know can you pay annual for this app?

    — by Tina Delores Bernal 2 years ago

  • Hello, I am emailing to request a subscription cancellation on behalf of my mother. Name: Martha Madden, email: martha.madden@redacted. Please cancel any/all subscriptions for this customer. Thank you.

    — by fiona 2 years ago

  • I had to transfer app to new phone and lost all my files. I have a paid subscription. Thanks in advance.

    — by John 2 years ago

  • My scanned documents are no longer sending to the email addresses I attempt to send them to. It's been working for at least a year, what's going on?

    — by TONY MOON 2 years ago

  • All of my folders and all scans just disappeared and account info. I have tons of scans. A disaster

    — by Baron Cass 2 years ago

  • All my documents disappeared. This has happened several times. I have restored my plan and tried everything I have seen online. I need access to these documents 24/7.

    Please advise.

    Paul Himaya
    phimaya@redacted

    — by Paul Himaya 2 years ago

  • All the documents I had scanned and saved on Tiny Scan just disappeared a few weeks ago. I need them! How can they be restored?? Please advise....

    — by Adelia B Gram 2 years ago

  • I can download all my documents on my new phone

    — by Alma Moreno 2 years ago

  • I try emailing docs out of the app but nobody is receiving them.

    — by Richard Zimmerman 2 years ago

  • I am using before 2Years back. But 2 days back automatically all data cleared. kindly recover my all data please. otherwise kindly suggest me how to i will get it my all data.

    — by Birendra 2 years ago

  • having trouble sending an email. it says:
    You'll be able to share with people here after you make contact in communication apps.

    — by Valerie Culp Morris 2 years ago