Published by NetSys Inc. on Jul 18, 2023

Report an issue with Mysterium Dark.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly


Why should I report an Issue with Mysterium Dark?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of NetSys Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Mysterium Dark Customer Insights

1. Big thanks to the team who made many secure connections 😜This app doesn't deserve a single Star, all philippines servers are not working and it's very difficult to connect.

2. PS DOESN'T EVEN CONNECT ANYMORE.WiFi connection to the nodes is almost impossible... 'Node lost' the only message one gets.... 😞 On mobile data network, it connects on selected few nodes..... Do something.

3. Doesn't deserve a single star, but I can't post a review without giving at least 1.Very slow, constantly drops connection and requires too much manual interaction.

4. I would be very careful using this as a VPN service by itself, too unreliable and it's unfortunate because the premise here is very cool and seemingly a step in the right direction for security.I previously rated this app as a 2 star app.

5. Why, in short, did I lose the file? Why don't developers have an easy way to just put the identifier to download a copy of the file even if you lose itGreat VPN Connections especially in the UK for when I am abroad.

6. I have the ID and support is not available within the application ...I'm having a problem three days ago to retrieve my account with 10 Mysterium coins.

7. WAY too slow to connect, and it makes my phone unusable.

8. After a few minutes the connection will just be "on hold" and I have no internet until I go back in, disconnect and then reconnect.

9. It shows connected, but the download freezes and I have to disconnect and reconnect.Terrible app.

10. I set the phone and lost the file.

11. Same problem different times πŸ˜•Hello, Mister Team.

Steps to Troubleshoot & Fix Mysterium Dark Issues

1. Fix Mysterium Dark Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Mysterium Dark: Restarting the app will resolve most errors.
  2. Update the Mysterium Dark App. Here is how:
    1. On Android goto PlayStore » Search for "Mysterium Dark" » Open Mysterium Dark » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mysterium Dark » click "UPDATE".
  3. Clear Mysterium Dark app cache: Clearing cached data will force your app to retrieve the latest data directly from Mysterium Dark servers.
    1. On Android, goto Settings » Apps » Select "Mysterium Dark" » click Storage » click "Clear Cache".
  4. Check Mysterium Dark app permissions. If any of these permissions required to use your device's features are disenabled, Mysterium Dark might not work.
  5. Uninstall and reinstall Mysterium Dark. If nothing else has worked, completely uninstall Mysterium Dark then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Mysterium Dark not working


2. Fix Mysterium Dark Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Mysterium Dark be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Mysterium Dark not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Mysterium Dark may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Please help me fix my connection trouble

    β€” by Sulaiman 1 month ago

  • I can't have access to my account when I want to login to the app it will bring connection trouble

    β€” by Sulaiman 1 month ago

  • Why does my account bring connection trouble

    β€” by Sulaiman 1 month ago

  • I've paid for my subscription but the payment isn't responding

    β€” by Walter Limo 1 month ago

  • I lost my key store of my account can you forward it to me

    β€” by jrogan 2 months ago

  • wanna cancel

    β€” by david 6 months ago

  • Can u delete this mysterium id 0xb2edca285601eb41b7f5beeb0f54314f9fc49c0b pls and thank you

    β€” by jammy 2 years ago