Published by RENA

Report an issue with SnapMovie (road movie maker).
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with SnapMovie (road movie maker)?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of RENA to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact SnapMovie (road movie maker) image 1 contact SnapMovie (road movie maker) image 2

SnapMovie (road movie maker) Customer Insights

1. Deleting.I have recorded 4-5 vidoes on it but now i cannot get those out of it, they are playable in the app but app got stuck when i try to finish them..please tell me how can i save those videos?there must be some progress bar or sign that shows that app is saving video so can user distinguish whether its working or stuck.

2. So far not able to create a single video through it.. serious updation is needed.Unable to make any kind of purchase (no matter the circumstances or payment method, it always says transaction was declined), which means you can only make short movies with short clips.I've had this app before and it worked so nicely and I enjoyed it.

3. Purchased the add on for music but it doesn't work and despite contacting through every means possible have not had a response.This app automatically stitches your videos together.

4. I like to use the 3 second video feature.This app doesnt work after making 4 videos.

5. Video often doesn't get saved, had to lose multiple sets.

6. Now I've reloaded it and it stops converting at 15% it just stays there, like it is stuck.....Works but not perfect.

7. stuck in the opening page.ive been used this app at 2014.

8. Tried deleting one of them, it blew the content for both sets.

9. When it does get saved, it also creates a duplicate a lot of the times.

10. So good luck with that.no longer working.

11. hope still working 😂.

Steps to Troubleshoot & Fix SnapMovie (road movie maker) Issues

1. Fix SnapMovie (road movie maker) Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SnapMovie (road movie maker): Restarting the app will resolve most errors.
  2. Update the SnapMovie (road movie maker) App. Here is how:
    1. On Android goto PlayStore » Search for "SnapMovie (road movie maker)" » Open SnapMovie (road movie maker) » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SnapMovie (road movie maker) » click "UPDATE".
  3. Clear SnapMovie (road movie maker) app cache: Clearing cached data will force your app to retrieve the latest data directly from SnapMovie (road movie maker) servers.
    1. On Android, goto Settings » Apps » Select "SnapMovie (road movie maker)" » click Storage » click "Clear Cache".
  4. Check SnapMovie (road movie maker) app permissions. If any of these permissions required to use your device's features are disenabled, SnapMovie (road movie maker) might not work.
  5. Uninstall and reinstall SnapMovie (road movie maker). If nothing else has worked, completely uninstall SnapMovie (road movie maker) then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SnapMovie (road movie maker) not working


2. Fix SnapMovie (road movie maker) Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SnapMovie (road movie maker) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SnapMovie (road movie maker) not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SnapMovie (road movie maker) may not be able to connect to the Internet when running in the background.

Reported Issues