Published by OsmAnd on Feb 13, 2023

Report an issue with Nautical Charts.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Nautical Charts — OsmAnd?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of OsmAnd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Nautical Charts — OsmAnd image 1 contact Nautical Charts — OsmAnd image 2

About Nautical Charts — OsmAnd

1. Nautical Charts — OsmAnd is an extension for OsmAnd Maps & Navigation app that provides free nautical charts for offline use.

2. They release updates for the charts on a regular basis, but because of the fact that reviewing the information and processing the updates takes quite some time, the nautical charts are never completely up-to-date.

3. Nautical Charts are a detailed graphical representation of oceans, seas, coastal areas, and rivers.

4. While OpenSeaMap charts at the moment cannot compete with official nautical charts, they can be used by recreational sailors for orientation or route planning.

5. Nautical charts by OsmAnd are based on the data from the OpenSeaMap project.

6. The charts can contain various information like sailing routes, navigation lights, dangerous areas, areas where it's allowed or not allowed to sail or dock, etc.

7. These maps are also supplemented with the information about the depth contours and nautical depth points that add valuable layers of data to the map. on their ships.

8. Usage Instructions: it is highly recommended to download nautical basemap in order to see the maps regardless of detailed map presence.

9. This plugin does not provide nautical navigation but it is your offline reference tool that can be used together with other navigational programs.

10. These charts are published by authorized agencies and cost quite some money.

11. Agencies are investing a lot in keeping the charts up to date.

Nautical Charts Customer Insights

1. zero starsReally good buoy locations and charting.cant find after install and no open app buttonVery helpful and informativePlugin to what? How do I open and use this??Thanks you so muchI think is rightWouldn't use it for primary nautical navigation but it's a useful emergency tool.

2. Needs to show depths closer to shore thoughNeed an alternative download method for the depth contours because in app fails and doesn't resume.

3. Great app but like all the others very little coverage of British Isles without buying them for £30 plus which is a huge commitment without seeing a viable sample.

4. Worked perfect but no chart datum.says it installs after download but it doesn't.

5. However, already used the GPS function between Ardrossan in Scotland and Belfast Lough in Norn Ireland.

6. No icon come up as with as with any other app.

Steps to Troubleshoot & Fix Nautical Charts Issues

1. Fix Nautical Charts Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Nautical Charts: Restarting the app will resolve most errors.
  2. Update the Nautical Charts App. Here is how:
    1. On Android goto PlayStore » Search for "Nautical Charts" » Open Nautical Charts — OsmAnd » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Nautical Charts » click "UPDATE".
  3. Clear Nautical Charts — OsmAnd app cache: Clearing cached data will force your app to retrieve the latest data directly from Nautical Charts servers.
    1. On Android, goto Settings » Apps » Select "Nautical Charts — OsmAnd" » click Storage » click "Clear Cache".
  4. Check Nautical Charts app permissions. If any of these permissions required to use your device's features are disenabled, Nautical Charts might not work.
  5. Uninstall and reinstall Nautical Charts. If nothing else has worked, completely uninstall Nautical Charts then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Nautical Charts not working


2. Fix Nautical Charts Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Nautical Charts be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Nautical Charts not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Nautical Charts may not be able to connect to the Internet when running in the background.

Reported Issues