contact MetaTrader 5 — Forex & Stock t

Contact MetaTrader 5 — Forex & Stock t

Published by MetaQuotes Software Corp.
Updated: Sep 30, 2022



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  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MetaQuotes Software Corp. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.



MetaTrader 5 — Forex & Stock t Features and Description

Forex & Stock brokers offer traders investing in shares and currency trading via MetaTrader 5. Your MT5 features real-time quotes, financial news, FX & stock charts, technical analysis and online trading. Free demo accounts are available. TRADING * Real-time Forex & Stock market quotes * Full set of trade orders, including pending orders * Level II prices with up to 32 quotes * All types of trade execution * Detailed online trading history ADVANCED TRADING * Fast switching between financial instruments on charts * Sound notifications assisting trading * Customizable Forex & Stock chart color schemes * Trade levels visualizing the prices of pending orders, as well as SL and TP values on the chart * Free financial news — dozens of materials daily * Chat with any registered MQL5.community trader * Support of push notifications from the desktop MetaTrader 5 (MT5) platform and MQL5.community services * Connection with hundreds of Forex & Stock Brokers TECHNICAL ANALYSIS * Interactive real-time Forex & Stock charts with zoom and scroll options * 30 of the most popular technical indicators among traders * 24 analytical objects: lines, channels, geometric shapes, as well as Gann, Fibonacci and Elliott tools * 9 timeframes: M1, M5, M15, M30, H1, H4, D1, W1 and MN * 3 types of charts: bars, Japanese candlesticks and broken line for efficient trading Download MetaTrader 5 (MT5) for Android on your smartphone or tablet and trade Forex, Stocks, CFD and Futures instruments anytime and anywhere in the world!

contact MetaTrader 5 — Forex & Stock t image 2   contact MetaTrader 5 — Forex & Stock t image 2

Reported Issues


Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I am extremely furiated with the MT5 app, i placed an entry and attempted to close, it put my order in a queue, the market ran through my stop loss and caused me to lose my proprietary firm account, I will not tolerate this and certainly demand some resolution not just an appologies because I have no words right now my account login is 1023107

    — by Absar Miah 1 week ago


  • Bonsoir
    Mon compte précédent même adresse mail - nom Bruno - vient d'être piraté !
    Comment intervenez-vous pour m'aider ?
    Merci, une réponse rapide m'obligerait sur mon adresse mail

    — by DAL PONT 2 weeks ago


  • Could you tell me whether the address «  [email protected] » is really belonging to your company or is it the address of a crook ?
    Thank you
    Alain

    — by Wils Alain 2 weeks ago


  • HI I am stuck with Blooms market limited . I made a profit 3317.46 Dollars ,but I tried to withdraw funds they asked me to pay 995 dollars. I ask them what is this, they said this tax. i accepted it ok deduct that amount and pay me rest. They told me pay the tax first on from my hand then they can pay me the all my fund. Please do the needful…

    — by Sintu kumar 2 weeks ago


  • Hi sir, i was scammed $13507.93 aud by Antrush group limited company. Kindly help me to recover my funds and please do the needful.. thanks

    — by Sintu kumar 2 weeks ago


  • Call me

    — by Karthi 2 weeks ago


  • Tradefca cheated me.took my money and is not returning back and its broker gcxprime live is also miaaing from mq5.why u people allow fake traders to trade fakely and steal the money.i need my money back else i will file a suit against u

    — by Siddharth singh 3 weeks ago


  • Deseo ponerme en contacton con un asistente o ejecutivo

    — by Porfirio Valencia Santa Maria 3 weeks ago


  • Deseo un número de contacto telefonico con MT5

    — by Porfirio Valencia Santa Maria 3 weeks ago


  • i am trying to trade again after some years and i seem not to get it right please assist

    — by muriel 3 weeks ago


  • Je voudrais recuper 3200 dollars sur votre site ...tel 0632208577
    +33 632208577

    — by Werver sylvain 3 weeks ago


  • Bonjour , j'ai été victime d'une arnaque sur la plateforme Metatrader 5 et je souhaiterais avoir votre aide pour récupéré mon argent s'il vous plait

    — by Bouizem 3 weeks ago


  • Hi i was scammed $30000 aud by lead deer company.is there any way to recover funds or get infomation on Lead Deer company.
    Kind regards Jack

    — by Jack Sparks 3 weeks ago


  • I have id 10001145 (lxcapital, zirakpur. Chandigarh). My software is not working. Pls help

    — by Satwinder Kaur 1 month ago


  • Hello, I have a problem with the broker who manages my account 917878932553089 in England. When I refused risk and asked to close the lines in question the answer was: "The profit as well as the entire capital of your account will be withdrawn from you after which your account will be closed". The person in question uses the telephone number: +447308263584. I have no reliable information about her identity or the name of the company she works for. To my request she replied "AMF".
    Is it possible to withdraw the administration of my account from him to return it to me and file a complaint with the competent entities to stop this kind of scam? Thanks

    — by Roche 1 month ago


  • Dear Sir Kindly approve my mt5 account withdraw 50$/22$ the account number is 1007587 and contact number
    03456088127
    City azad Kashmir
    ZIP postel code 10250
    Email address: [email protected]

    — by Ahmed Ali 1 month ago


  • I was recently scammed by scammers using MT5 & MT4 , How can you help me?
    You probably have gotten the this before but I was approached by a person and seemed to help me trade gold using MT5 and MT4 for a little bit and then back to MT5.

    — by Abdulrahman Subhi 1 month ago


  • Hi, I was asked to paid a commission to withdraw from MT5 so I did. After payment I received successfully withdrawal emails confirmation from MT5, but didn't receive any money on Binance. And now i was asked more commission to pay, claiming that MT5 doesn't allowe me to withdraw because I have made many profits.
    Please kindly suggest me what to do. All the money that I made for many year has gone. I would be very happy if you help all the people that facing problems same as me, anf not to allow bad people to scam others people.

    Thank you.

    — by Nwoi 1 month ago


  • We got an inquiry from arab finance corporation on September 1st Week of 2022 as they said that they are going to sell old metaquote server.
    After that we had a discussion and they showed a demo of the server on the 1st week of 2022.
    Later we decided to buy the server and we paid him $45,000 around INR 36 Lakh rupees on 15th of September.
    Then they said that they will give us the server in a week's time but now its almost one month and till now we don't get the server.
    We have already sent emails and messages to Arab Finance Corporation regarding this and there is no response from them.
    Also we tried sending messages to them on linked in also there was no response.
    We tried calling them on their telephone number available on the website. But still no response.
    We request you to look into this very seriously and take necessary action to contact the team on an urgent basis.

    — by Harivishnu 1 month ago


  • How do I download MT5 APP on my IPhone? Because I couldn't find the MT5 APP in APP store

    — by Jeremy1688 1 month ago


  • afternoon, i'm a frequent trader on your platform and find it to be a very solid one however it has come to my attention that metatrader5 does not carry price alets which is very valueable to a day trade who is focusing on many pairs at once.
    is there any future for this feature on your next update or can it be inserted now with the technology nwe have?
    looking forward to your response.
    thank you
    lionel

    — by lionel marmolejos 1 month ago


  • Lunboux limited-Server Co., Ltd. O SOPHIE CAPITAL FINANCIAL TRADING PTY LTD are Is a scam,

    — by Rafael Muñoz Hilbert 1 month ago


  • Dear Sir. my name is Falak Mehmood from Kobe City Japan. i am register customer for Matatrader5 and my AUSGlobal ID 351401, i invested to MT5. i am line chatting with manager Ms. Anna she is living in London. Ms. Kawashima from Taiwan she introduce me with MT5 then i become the Register customer for MT5. yesterday (3/10/2022) i want to withdraw payments. i gave my bank acount to Manager Ms. Anna to withdraw all of my funds. first she did not said any thing about the handling fee of 10% of total amount which was 319470 dollars ( USD 31947 dollars i have to pay for handling charges. which manager did not told me before when i ask about any ether expense to withdraw the money.
    today (4/10/2022) i paid the handling fee which was in JPY 4,628,420 yen. and ask her to transfer my payments which was in JPY 46,284,174 yen. but after some, she said there is some problem to transfer the payments, you have to pay other 30% guarantee fee in advance to safe transfer the money to your bank account. (i have 4 account, 2 company account and 2 personal account). she did not told me about this 30% guarantee fee. now i am in big trouble because i have no money to servive. i am kindly request to you to solve this issue as soon as possible. i am looking to hear your kind reply as soon as possible.
    thank you in advance
    Mr. Mehmood Falak
    Address. 3-7-10 Wakagi cho Suma ku
    Kobe city, Hyogo ken 654-0014 Japan.
    Cell. +81-90-9957-2008 ( 090-9957-2008 in japan)

    — by MR. MEHMOOD FALAK 1 month ago


  • i have transferred money from crypto.com to https://jdrsecuritiess.com/
    there is a broker in MT5,
    now I can't withdraw the money, they
    asks me to pay tax 20% in advance, I think it's a big scam, can you help me withdraw.

    — by Thibaharan Alakaratnam 1 month ago


  • i have transferred money from crypto.com to https://jdrsecuritiess.com/
    there is a broker in MT5,
    now I can't withdraw the money, they
    asks me to pay tax 20% in advance, I think it's a big scam, can you help me withdraw.

    — by Thibaharan Alakaratnam 1 month ago


  • I have transferred money to https://jdrsecuritiess.com/
    there is a broker in MT5,
    now I can't withdraw the money, can you help me withdraw.

    — by Thibaharan Alakaratnam 1 month ago


  • I am trying to withdraw money from OBFX Global Technology Limited
    12010254 MT5 Access Server-1 Hedge
    [email protected]
    $1015.39
    please help

    — by john butcofski 1 month ago


  • I tried forex trading on the advice of a Korean girl.
    I was first directed to a broker in Hong-Kong named Cang Limited account 108113. At the end of August, it seems that this company was taken over by an Australian company, Elderton Capital Limited. The broker is still located in Hong Kong. Account EldertonCapital-Server 2501124.
    I invested 10000€ but I had the misfortune to win a lot. My account is currently at 481621.70 USD.
    I wanted to withdraw 25000USD and the problems started. I received this message:

    "Hello Mr Karpiez,
    Feedback from the system background:
    We regret to inform you that because your profit exceeds USD 50,000, your funds will be frozen by the Bank Management Committee and you need to pay a 5% deposit.
    The total capital of your account (2501124) is: 481621.7USDT, so you need to pay a deposit of 24082USDT.
    Please pay it within 3 working days. After completing the payment, your account (2501124) will be released and normal deposits and withdrawals can be made. If you fail to pay the guarantee fee for more than 3 working days, 3% of the total amount of your account will be paid as liquidated damages every day.
    Thank you for your understanding and support, and wish you a happy life."
    I have done some research. Elderton has no registration at the Hong Kong authorities.
    The question is…I don’t care about my amount of money. If I can retrieve the founds I give 100000 to who can help me.
    I propose this money to the broker but it doesn’t work…

    — by KARPIERZ 1 month ago


  • hello I can’t login my account

    — by Phonemanee Hansay 2 months ago


  • I have opened the MT5 account by SR traders in country of malesia . But now no response by the account manager . Please check and report my email id . My money has now difficult .

    — by Balamurugan 2 months ago


  • Bonjour; une société ayant pour nom introtrade.pro m'a ouvert un compte sur metatrader5 après m'avoir fait acheter du bitcoin pour 275€ et a donc mis mon argent sur metatrader5 depuis le 08 août 2022. Mais depuis le 20 septembre 2022 je ne trouve plus mon compte sur metatrader5. Mes coordonnées de connexion sont Congratulations, you have created a new account.
    Server: 80.241.208.140:443
    Login: 91787893263064
    Password: xxxxx
    introtrade.pro
    Comment retrouver mes transaction depuis le 08 Août 2022 ? Merci

    — by CAILLAU 2 months ago


  • Hello i got scammed by Lunboux Limited broker , don't know how to contact them , can you please help ?

    — by Rob 2 months ago


  • I can't search any broker or log in my broker on mt5

    — by Ndiana Nelson 2 months ago


  • Bonjour J’ai crée un compte sur vanguard.group , j’ai reçu un appel immédiatement après avoir rentré mes coordonnées, ensuite on m’a expliqué leur société comment il fonctionnait et ils m’ont garanti Des gains chaque mois et aucune perte du coup On a finaliser mon compte ensemble au téléphone en déposant 250€ sur Paybis , tout en restant en ligne , Une fois le dépôt effectué on m’a dit que un conseiller financier me contacterai. Il m’a appelé en m’expliquant Que je ne pourrai pas investir car ce n’est pas suffisant qu’il fallait que j’effectue un autre dépôt mais j’ai refusé car je n’ai pas les moyens puis il m’a dit que j’allais être remboursé et que mon compte serait fermé, Et aujourd’hui il m’appelle il me dit que je ne peux pas être remboursé alors que les fond sont sur votre application metatrader 5. J’ai même pu investir un peu j’ai actuellement 272.94 et je voudrais les récupérer avant qu’il le fasse . Je ne savais pas que c’était un
    Arnaqueur , il a tout les données , mes comptes bancaires.

    — by Onkur Bernadette 2 months ago


  • Bonjour
    J’ai crée un compte sur vanguard.group , j’ai reçu un appel immédiatement après avoir rentré mes coordonnées, ensuite on m’a expliqué leur société comment il fonctionnait et ils m’ont garanti Des gains chaque mois et aucune perte du coup On a finaliser mon compte ensemble au téléphone en déposant 250€ sur Paybis , tout en restant en ligne , Une fois le dépôt effectué on m’a dit que un conseiller financier me contacterai.

    — by Onkur Bernadette 2 months ago


  • I suggested by korean woman to trade over elderton capital servers on mt5 now i want withdraw my money they want me to pay 10% tax and after that they will send my money but i read a lot of members that paid and didnt get money so how can i knowe if i will pat tax to them if i will see any money can u chack please and help to withdraw my money thanks

    — by ilan vais 2 months ago


  • My funds also froze I can’t withdraw, there’s a lady teaching for a month she’s always asking to deposit more principal but no withdrawal as I ask her she’s operating from London I’ll provide more details if you want these scammer must be prosecuted

    — by Alen 2 months ago


  • I was denied withdrawal of funds without explanation.
    Thanks

    — by MICHAEL KOLDE 2 months ago


  • Hi, I am MT5 user on iOS device and unable to access my account since 8/13/2022 - more than 2 weeks now... I am using junle capital services as a broker and cannot withdraw my funds from my account. Online support told me the withdrawal is rejected due to low credit score of my account and I can restore it with 2 options and I chose one option to pay to restore the score so that I can withdraw money form my MT5 account. after paying it on 8/19/2022 they said I'll get email within 1-3 days due to high volume of withdrawals and then 'i'll be able to proceed for withdrawal,,,,after that day I was unable to get any contact from their online support and on 8/29/2022 their website is not found...is this fraud company I am working with since past 9 months? I was able to withdraw some money - small amount from my account 7 months ago .... anyone else facing this issue? I am in dire need to withdraw due to unseen and unfortunate emergency PLEASE HELP ME get back my money.

    — by Sapna 2 months ago


  • Hi MT5 this is Ercan I have been investing for 2 month via a broker which names yabomarket. I deposited but when I want withdraw they don't let me to do it. I can't use my account in their offial website now. They use MT5 to investment. Can you please help to get my money

    — by Ercan 3 months ago


  • I can't enter my account and I can't withdraw funds

    — by Leslie Morgan 3 months ago


  • There is a fake broker by the name anne, using Whassup +852 44014428 making believe investors they are real, but they are using Mt5 to scam people. Do not return the withdraw request when requested... is making investors loose confidence on Mt5. This person and Whatssup # should be checked.. my phone # is 1 787 536 0454... contact me anytime.

    — by Edagardo 3 months ago


  • Bonjour,

    Je débute sur metatrader5 et il m’est arrivé à plusieurs reprises un phénomène pour le moins surprenant. En effet, soudainement le prix d’achat a été brusquement modifié. La dernière en date s’est produite le 10 août ce qui me sidère. Pour information, votre application est installée sur mon MacOS à l’aide du logiciel terminal 64.

    J'ai fait une capture d'écran d'un bug qui est advenu sur deux de mes positions. En effet, j'ai acheté à 140.766 (comme on peut le vérifier dans le rectangle jaune) et soudainement le prix affiché a bondi à 148.667, impliquant un déficit énorme. Il en va de même pour l'autre position qui m'indique maintenant 146.964 (que j'avais achetée à 141.496 selon mon journal). C'est totalement incompréhensible et ce n'est pas les offres du marché qui occasionnent cet effet. J'ai fait la capture d'écran quelques instants après ce bug. Pourriez-vous vous renseigner sur ce qu'il a bien pu se produire au niveau de votre programme.
    Dans de telles conditions, ce n'est pas possible de continuer à trader. Veuillez faire en sorte de remettre mes deux prix d'achat aux valeurs auxquelles j'avais acheté ces positions.
    Ce phénomène s’était déjà produit sur les positions suivantes issues de mon historique indiquées par des flèches. Je n’avais jamais acheté ces positions à ce prix là (mais je ne me rappelle plus leurs valeurs exactes, environ 1500).
    Je n'arrive pas à joindre mes captures d'écran aussi je vous donne les numéros des tickets concernés.
    chfjpy 35808340 2022.08.10 à 18:19:56
    chfjpy 35787654 2022.08.10 à 15:38:18
    ethusd 34752845 2022.07.18 à 19:07:10 prix: 2378.50 (au lieu d'environ 1500)
    ethusd 34752842 2022.07.18 à 18:37:10 prix: 2580.13 (au lieu d'environ 1500)
    ethusd 34752844 2022.07.18 à 18:43:11 prix: 2704.29 (au lieu d'environ 1500)
    ethusd 34752846 2022. 07.18 à 19:45,33 prix: 2427.34 (au lieu d'environ 1500)
    ethusd 34752847 2022.07.18 à 21:15:12 prix: 2854.45 (au lieu d'environ 1500)

    Vous devriez pouvoir retrouver ces transactions dans vos archives.
    Je vous demande donc de rétablir tous ces prix d'achats à la valeur réelle à laquelle je les avais achetée.
    Je tiens à votre disposition les captures d'écran citées plus haut
    Cordialement
    J. Perret-Gentil

    — by Jacques Perret-Gentil 3 months ago


  • Yes I've been trading gold and I've actually made two small withdrawals but now I'm having trouble getting my money out after I have paid my taxes and handling fees??

    — by Scott Landis 3 months ago


  • Urgent help needed. Internal corruption- member of staff has moved my entire funds to 4 x different brokers without My authority. I need to contact the legal department for help as it’s a employee of the company .

    — by Tracy 3 months ago


  • 楽天fxは金を出すことができない
    私は金を出したい

    — by angela 4 months ago


  • This isn't a complaint, just a question....
    When I first downloaded MT4 it had a list of articles on the right-hand side: "Explore financial trading possibilities" with 7 catagories: Deals, Trading charts, Indicators, MQL5.community services, Algorithmic trading, Alerts and news, Trading account.
    But when I made ONE little change (how the four pre-loaded charts were arranged) that feature dissappeared along with all those articles.
    Can you maybe tell me how to find that feature and those articles again?

    — by Ron Wear 4 months ago


  • Hi I made trade no 11139968 today what I found in one second all my money disappeard. Kindly what is the problem

    — by ABDELNASSEr Ramadan Ali 4 months ago


  • I deposited Bitcoin to my MetaTrader 5 account and I haven’t confirmed it yet

    — by Matezy 4 months ago


  • My experience was funny to say the least, I have a health condition that is cost consuming, this forced me to give into my greed when I was told I could make 100 times the profit if I invested a large amount. I made a one time payment of$20, 000 which I now realize was the biggest mistake I could possibly make. They promised a pay out but of course wasn’t true, they requested for more fees and I kept on paying, in total I had lost$43, 000. They also got me to reveal my trust wallet details, recovery phrase and everything. Long story short they wipe out the funds from my wallet. I reported to the FBI and due to the fact that I could pull some strings they took my case up as priority and redirected me to the Internet Crime Complaint Centre and appointed me an Agent who was able to hack my transaction details and retrieve my funds. My trust wallet details was retrieved and my funds that was wiped out was tracked down and recovered. This recovery saved my life because my health insurance company wasn't helping, I contacted this Agent via; ADAMWILSON dot TRADING at CONSULTANT COM and they literally saved my life without even knowing. A REAL STORY TO TELL I TELL YA.

    — by Tinus Alexander 4 months ago


  • Hello everyone, are you interested to trade with Bitcoin Investment or you are looking for an expert to trade and manage your account for you or Do you have funds you wish to withdraw from your binary broker? or you are having problems with the withdrawing of your funds and you don’t know how to go about it. Kindly get in touch via <> adamwilson. trading {at} consultant. com / What'> APP; ㈩➀➇➆⓿➂➃➄➆➈➂➆ , and he will guide you on how to get back your funds within 24hours, because his strategy really helped me to withdrawal my funds that was stuck in my trading account! All thanks to him I’m forever grateful...

    — by Tinus Alexander 4 months ago


  • I cannot withdrawal my money. I want withdrawal my money.

    — by PANDIYAN A/L RASAPAN 4 months ago


  • Hi, I am Shivin... I have been scammed by a broker Elderton Capital Limited... I am not able to withdraw money... The broker is saying that I have to transfer some amount to them to withdraw money... Can you please look into it and retrieve my investment

    — by Shivin Raja 4 months ago


  • Good evening.
    I have invested 16000 with MT5 since December, and I have made 38 thousand dollars while trading, when I wanted to withdraw 5000 dollars they told it was a waste of time.
    That’s all wanted 5000, and when I asked again they went ahead and made a withdrawal of 5100 plus dollars.
    I did not want all those funds out of my account.and still did it .
    So they asked to pay 10000 for taxes and I didn’t have 10000 at hand , it took a while to pay the taxes, so ever since I been asked top more and more money and I haven’t been able to get my money back.

    — by Miguel salgado 4 months ago


  • Hi I made a real account with a forex broker and you have them on MT5 I have a real and demo account. My real account is not registering -quotes, chart, or show equity. I need help now please?
    text me before calling calling if you can. my account is with feemster global.

    Thank you
    Patrick
    7187491709

    — by Patrick 4 months ago


  • i need help withdrawing some funds due to a family emergency.
    can someone assist? thanks

    — by Feli Michaca 4 months ago


  • Hello.
    I am working with Metatrade5 from last 8 moths last year in 2021 i was reached to more than 1300 usdt but suddenly in monday i lost my all funds that was more than 1300.
    Not in 2022 with in 6 month i dposited some money then again i dwposited almost 1500 i deposited and started again.
    Now jiasheng cooperation team contracted with my when my funds reached 3195 that they will give me 3 to 4 trends in a day.
    And talk about 20% commision that will i pay at the end of every week.
    But it was not mentioned in the contract that i have to pay that commission from my pocket.
    I was thinking i'll pay that commission from the weekly earnings that is easy for me.
    Now they demanding separate from my pocket it is understood how can i pay from my pocket it should be mention in the contract that i have to pay them separately but it was not.
    Now today i received a message from mt5 service center agent that mt5 will banned my account if i'll resolve that issue please help me i want to get rid from that fake and unfair contract this is only scam.
    Please release my account that is tide with that scam.
    I want to start work alone on mt5 again

    — by Waqar mehmood 4 months ago


  • I have doubts about an account with Meta 5 and a balance in question

    — by Kyle Timmons 4 months ago


  • Hello, I have an account number 880880880908 and I wish to have information about this account.
    Is it available ?

    — by Laurent TORREGROSA 4 months ago


  • Company called OACapatai Holding, suppose name Bacon Sewell Rogers. This company is a fraud and you allow people like bacon to continue to steal from people. They stole over a million dollars from me on your platform
    Please help.
    Robert
    817-937-1694
    Mt5 account. 120604
    Password
    817-937-1694

    — by Robert Byrnes 5 months ago


  • Hello 583760 Etore Financial Limited I am writing to you again on Etore Finance limited. I was deceived again. I wrote that I got along with Alan but unfortunately he lied to me again. Alan wrote that I have to remove the complaint and then he will pay me money. They sent me a link and said the money was there. I already paid $ 4000 for these defi, supposedly to activate the account and they said that it was not activated and I have to pay another $ 2000. I said that I will not pay anything anymore because it is a fraud and the contact was cut off And the money wasn't even sent from the company. recently they changed the icon to WhatsApp and they also did the same on this website what is like money. I am writing when Alan told me to write back the MT5 complaint, then he pays me money. The company already owes me $ 48,649. Please help and don't trust Alan is a scammer ... I write to Alan and no one writes me back.why do you not react to the scams that have happened to me on your platform. if you have any doubts, please contact me.

    — by Robert Kapusta 5 months ago


  • 583760 Etore Financial Limited  hello, please help me because this company has robbed me. because of this company I only got into debt. I'm writing to Alan, but he doesn't write back either. I have evidence that Alan didn't pay me any money. he gave me a link and said that the money was there and there was nothing I could do about it, even the contact was not there. please stand up on my case. I just want my money back, and it's $ 48,649.00, please help me. Regards Robert Kapusta.

    — by Robert Kapusta 5 months ago


  • I need my account number

    — by Maranda 5 months ago


  • I have tried to get my life savings back from this company, I have tried to transfer my money from them back to my account at my bank. When I go into my account at MetaTrader5 they have now changed my information so that I can not get into my account at all. They have taken my money to the tune of $7,000.00 and I can not even get into my account. They have taken my password and changed it so I can not get in. Do not deal with this company. they scam you and take your money. They use an outside person to show you they are making money to draw you in, once you tell that person you do not have any more money they do not talk to you again. They cut all ties with you.
    I am a young person who has worked hard for my money and now this company has taken it from me. DO NOT DEAL WITH THIS COMPANY. READ THE COMPLAINTS!!!!! All I want is my money back, I am going to contact the FBI if I do not get my money back. There are no phone numbers to call to talk to anyone about this matter either.

    — by Christopher Runkle 5 months ago


  • Account number recovery

    — by Moses Oche 5 months ago


  • I spoke to customer service yesterday to no avail. I paid $47 to chat with a rep only to be told that they would get back to me; I have yet to hear from them and I am unable to log into chat again. I have an account (8831741) with money in MetaTrader 5 and I cannot gain entry to move my money as I cannot change my password; I want to move my money to my checking account so I can deal with BTC. I would appreciate an email or telephone call (781-888-5704) back as soon as possible. Thank you, Neal Blustein

    — by Neal Blustein 5 months ago


  • Hi
    Please if i want to withdraw the money from trading do i have to pay first tax before i will take mony to my wallet? Thanks

    — by Nikoleta Prucha 5 months ago


  • 583760 Etore Financial Limited 
    hello, please help me because this company has robbed me. because of this company I only got into debt. I'm writing to Alan, but he doesn't write back either. I have evidence that Alan didn't pay me any money. he gave me a link and said that the money was there and there was nothing I could do about it, even the contact was not there. please stand up on my case. I just want my money back, and it's $ 48,649.00, please help me. Regards Robert Kapusta

    — by Robert Kapusta 5 months ago


  • I have a scammer trading on an account in my name with my money. I need to take control of my account, how do I do this?

    — by Stuart Jackson 5 months ago


  • Hello 583760 Etore Financial Limited I am writing to you again on Etore Finance limited. I was deceived again. I wrote that I got along with Alan but unfortunately he lied to me again. Alan wrote that I have to remove the complaint and then he will pay me money. They sent me a link and said the money was there. I already paid $ 4000 for these defi, supposedly to activate the account and they said that it was not activated and I have to pay another $ 2000. I said that I will not pay anything anymore because it is a fraud and the contact was cut off And the money wasn't even sent from the company. recently they changed the icon to WhatsApp and they also did the same on this website what is like money. I am writing when Alan told me to write back the MT5 complaint, then he pays me money. The company already owes me $ 48,649. Please help and don't trust Alan is a scammer ... I write to Alan and no one writes me back.why do you not react to the scams that have happened to me on your platform. if you have any doubts, please contact me. I sent you confirmation photos and these scammers don't even write back. please put yourself in my position. I just want to get back the money the company stole from me. I'm asking for help.

    — by Robert Kapusta 5 months ago


  • Hello 583760 Etore Financial Limited I am writing to you again on Etore Finance limited. I was deceived again. I wrote that I got along with Alan but unfortunately he lied to me again. Alan wrote that I have to remove the complaint and then he will pay me money. They sent me a link and said the money was there. I already paid $ 4000 for these defi, supposedly to activate the account and they said that it was not activated and I have to pay another $ 2000. I said that I will not pay anything anymore because it is a fraud and the contact was cut off And the money wasn't even sent from the company. recently they changed the icon to WhatsApp and they also did the same on this website what is like money. I am writing when Alan told me to write back the MT5 complaint, then he pays me money. The company already owes me $ 48,649. Please help and don't trust Alan is a scammer ... I write to Alan and no one writes me back.why do you not react to the scams that have happened to me on your platform. if you have any doubts, please contact me. I sent you confirmation photos and these scammers don't even write back.

    — by Robert Kapusta 5 months ago


  • I have an account with Metatrader5 and Aly Financial Limited, and I want to withdraw money from my account and transfer it to my bank. I have been to my bank and tried doing a wire transfer but am having difficulty. It does not appear that the transfer went through. Could some contact about this so that this can be taken care of, I have tried calling your office but the numbers are not working numbers. my number is 717-618-2334. I would like to talk to someone and get this taken care of ASAP. Thank you

    — by Christopher Runkle 5 months ago


  • Have been unable to load and configure your software.

    — by John Babbitt 5 months ago


  • cannot withdraw money from my account, it’s emergency to use , how to cash out with no put more money in !!!! please contact me

    — by yaxin 5 months ago


  • Hello 583760 Etore Financial Limited I am writing to you again on Etore Finance limited. I was deceived again. I wrote that I got along with Alan but unfortunately he lied to me again. Alan wrote that I have to remove the complaint and then he will pay me money. They sent me a link and said the money was there. I already paid $ 4000 for these defi, supposedly to activate the account and they said that it was not activated and I have to pay another $ 2000. I said that I will not pay anything anymore because it is a fraud and the contact was cut off And the money wasn't even sent from the company. recently they changed the icon to WhatsApp and they also did the same on this website what is like money. I am writing when Alan told me to write back the MT5 complaint, then he pays me money. The company already owes me $ 48,649. Please help and don't trust Alan is a scammer ... I write to Alan and no one writes me back.why do you not react to the scams that have happened to me on your platform. if you have any doubts, please contact me. I sent you confirmation photos and these scammers don't even write back. I am asking you for help.

    — by Robert Kapusta 5 months ago


  • Do you know that a company called Oulian has been using MT5 to defraud people all over the world.They have frozen my account without $23000 balance. After paying tax and security deposit of $1000 they refused me to withdraw my money. You genuine platform is used by Oulian wealth investment group to scam vulnerable people. I am many have not been able to access our deposits.

    — by Bakary Keita 5 months ago


  • My broker does is holding my investment hostage. They are not letting me withdraw any amount. I have a Hedge account through OuLian wealth. Please do not release my funds as I have to get legal advise

    — by Jose Hernandez 5 months ago


  • I believe I was scammed by an imitation MT5 account.
    My account number is 8430045 My name is Wayne Phillips
    Is this a legitimate account???

    — by Wayne Phillips 5 months ago


  • A MT5 employee contacted me and she said set up a new account with MT5 through a broker called Kangdon Global Limited. I haven’t released any USDT to the MT5 account and need help verifying this broker is legitimate before funding the MT5 account.
    Please contact me ASAP
    Thanks

    — by Jason Techau 5 months ago


  • Hello 583760 Etore Financial Limited I am writing to you again on Etore Finance limited. I was deceived again. I wrote that I got along with Alan but unfortunately he lied to me again. Alan wrote that I have to remove the complaint and then he will pay me money. They sent me a link and said the money was there. I already paid $ 4000 for these defi, supposedly to activate the account and they said that it was not activated and I have to pay another $ 2000. I said that I will not pay anything anymore because it is a fraud and the contact was cut off And the money wasn't even sent from the company. recently they changed the icon to WhatsApp and they also did the same on this website what is like money. I am writing when Alan told me to write back the MT5 complaint, then he pays me money. The company already owes me $ 48,649. Please help and don't trust Alan is a scammer ... I write to Alan and no one writes me back.I would like to inform you that I have reported the company Etore Financial Limited and MetaTrader5 to a law firm. because I can't count on you either. and on your platform they cheated and robbed me, I just want my money back.

    — by Robert Kapusta 5 months ago


  • Hello 583760 Etore Financial Limited I am writing to you again on Etore Finance limited. I was deceived again. I wrote that I got along with Alan but unfortunately he lied to me again. Alan wrote that I have to remove the complaint and then he will pay me money. They sent me a link and said the money was there. I already paid $ 4000 for these defi, supposedly to activate the account and they said that it was not activated and I have to pay another $ 2000. I said that I will not pay anything anymore because it is a fraud and the contact was cut off And the money wasn't even sent from the company. recently they changed the icon to WhatsApp and they also did the same on this website what is like money. I am writing when Alan told me to write back the MT5 complaint, then he pays me money. The company already owes me $ 48,649. Please help and don't trust Alan is a scammer ... I write to Alan and no one writes me back. I am asking for help, let there be justice ..please contact me if you have any doubts, just want to get my money back. This company is scammers. because through your platform they are stealing money from people. if the case is not resolved, I will report your rig to the police and start a probe case. and you can lose a lot, for example, blocking your platform. ask yourself if it is worth it by one thieving company .. I can see that my email is blocked I can't send a message to you ... Regards Robert Kapusta.

    — by Robert Kapusta 5 months ago


  • I widhraw my fund but my broker still not send my fund

    — by TANZEER AHMED 5 months ago


  • Hello 583760 Etore Financial Limited I am writing to you again on Etore Finance limited. I was deceived again. I wrote that I got along with Alan but unfortunately he lied to me again. Alan wrote that I have to remove the complaint and then he will pay me money. They sent me a link and said the money was there. I already paid $ 4000 for these defi, supposedly to activate the account and they said that it was not activated and I have to pay another $ 2000. I said that I will not pay anything anymore because it is a fraud and the contact was cut off And the money wasn't even sent from the company. recently they changed the icon to WhatsApp and they also did the same on this website what is like money. I am writing when Alan told me to write back the MT5 complaint, then he pays me money. The company already owes me $ 48,649. Please help and don't trust Alan is a scammer ... I write to Alan and no one writes me back. I am asking for help, let there be justice ..please contact me if you have any doubts, just want to get my money back. This company is scammers. because through your platform they are stealing money from people. if the case is not resolved, I will report your rig to the police and start a probe case. and you can lose a lot, for example, blocking your platform. ask yourself if it is worth it by one thieving company .. I can see that my email is blocked I can't send a message to you ... Regards Robert Kapusta

    — by Robert Kapusta 5 months ago


  • I initiated a withdrawal via wire transfer on 5/23/22 and was advised it would normally be instantaneous but could take 2-4 business days. Nothing has happened with the request and no one has contacted me to let me know if something is wrong on the withdrawal form. Can someone please tell me if I need to do something more or different or if the request was submitted appropriately. Thank you,

    Michael Moon

    — by Michael Moon 6 months ago


  • J'ai 1 compte chez vous metatrader ! Des fonds importants ont été débités pour aller sur un compte Metamask et il n'y a rien sur men compte metamask depuis plus de 24 h !!! Où est passé l'argent ? Il me faut l'ID de transaction pour que Matamask puisse m'aider à suivre la transaction !?

    — by BERRABAH 6 months ago


  • I want an MT5 account with 50$ as capital

    — by Kiemtore 6 months ago


  • Hello 583760 Etore Financial Limited I am writing to you again on Etore Finance limited. I was deceived again. I wrote that I got along with Alan but unfortunately he lied to me again. Alan wrote that I have to remove the complaint and then he will pay me money. They sent me a link and said the money was there. I already paid $ 4000 for these defi, supposedly to activate the account and they said that it was not activated and I have to pay another $ 2000. I said that I will not pay anything anymore because it is a fraud and the contact was cut off And the money wasn't even sent from the company. recently they changed the icon to WhatsApp and they also did the same on this website what is like money. I am writing when Alan told me to write back the MT5 complaint, then he pays me money. The company already owes me $ 48,649. Please help and don't trust Alan is a scammer ... I write to Alan and no one writes me back. I am asking for help, let there be justice .. thank you best regards. My name Robert Kapusta. I am asking for help. They did not pay me even a cent from this company.

    — by Robert Kapusta 6 months ago


  • Hello

     I am writing to you again on Etore Finance limited. I was deceived again.

    I wrote that I got along with Alan but unfortunately he lied to me again.

    Alan wrote that I have to remove the complaint and then he will pay me money.

    They sent me a link and said the money was there.I already paid $ 4000 for these defi, supposedly to activate the account and they said that it was not activated and I have to pay another $ 2000. I said that I will not pay anything anymore because it is a fraud and the contact was cut off And the money wasn't even sent from the company. recently they changed the icon to WhatsApp and they also did the same on this website what is like money.

    I am writing when Alan told me to write back the MT5 complaint, then he pays me money.

    The company already owes me $ 48,649. Please help and don't trust Alan is a scammer ...

    I write to Alan and no one writes me back.

    I am asking for help, let there be justice .. thank you best regards.
    My name Robert Kapusta.

    — by Robert Kapusta 6 months ago


  • Hello
    583760 Etore Financial Limited
    I am writing to you again on Etore Finance limited. I was deceived again.
    I wrote that I got along with Alan but unfortunately he lied to me again.
    Alan wrote that I have to remove the complaint and then he will pay me money.
    They sent me a link and said the money was there.
    I already paid $ 4000 for these defi, supposedly to activate the account and they said that it was not activated and I have to pay another $ 2000. I said that I will not pay anything anymore because it is a fraud and the contact was cut off
    And the money wasn't even sent from the company. recently they changed the icon to WhatsApp and they also did the same on this website what is like money.
    I am writing when Alan told me to write back the MT5 complaint, then he pays me money.
    The company already owes me $ 48,649. Please help and don't trust Alan is a scammer ...
    I write to Alan and no one writes me back.

    I am asking for help, let there be justice .. thank you best regards.
    My name Robert Kapusta.
    I am asking for help. They did not pay me even a cent from this company

    — by Robert Kapusta 6 months ago


  • Hello
    583760 Etore Financial Limited
    I am writing to you again on Etore Finance limited. I was deceived again.
    I wrote that I got along with Alan but unfortunately he lied to me again.
    Alan wrote that I have to remove the complaint and then he will pay me money.
    They sent me a link and said the money was there.
    I already paid $ 4000 for these defi, supposedly to activate the account and they said that it was not activated and I have to pay another $ 2000. I said that I will not pay anything anymore because it is a fraud and the contact was cut off
    And the money wasn't even sent from the company. recently they changed the icon to WhatsApp and they also did the same on this website what is like money.
    I am writing when Alan told me to write back the MT5 complaint, then he pays me money.
    The company already owes me $ 48,649. Please help and don't trust Alan is a scammer ...
    I write to Alan and no one writes me back.

    I am asking for help, let there be justice .. thank you best regards.
    My name Robert Kapusta.

    — by Robert Kapusta 6 months ago


  • Hello
    I am writing to you again on Etore Finance limited. I was deceived again.
    I wrote that I got along with Alan but unfortunately he lied to me again.
    Alan wrote that I have to remove the complaint and then he will pay me money.
    They sent me a link and said the money was there.
    I already paid $ 4000 for these defi, supposedly to activate the account and they said that it was not activated and I have to pay another $ 2000. I said that I will not pay anything anymore because it is a fraud and the contact was cut off
    And the money wasn't even sent from the company. recently they changed the icon to WhatsApp and they also did the same on this website what is like money.
    I am writing when Alan told me to write back the MT5 complaint, then he pays me money.
    The company already owes me $ 48,649. Please help and don't trust Alan is a scammer ...
    I write to Alan and no one writes me back.

    I am asking for help, let there be justice .. thank you best regards.
    My name Robert Kapusta.

    — by Robert Kapusta 6 months ago


  • My mt5 account 403547 was closed. I wish to have it back so that I can use it once again

    — by Rukiza Abed 6 months ago


  • Hi wealth sailing forex LTD is veary big scammer please it in mt5 list.

    — by Khizar Hayat 6 months ago


  • 660808 What is the problem with this account. And why doesn't TRP Broker come in of MetaTrade5, what has happened to this broker now?

    I recently had a problem with my account but I did everything I could according to the instructions of MT5 Customer Service & SFC and my account did not return to normal.

    — by MD Yahea 6 months ago


  • I wanna check with you whether Lunboux limited is a trustworthy server in MT5 platform

    — by BEI LI 6 months ago


  • I went to withdraw my money from Big Uncle Limited and they refused to give me back my money, invested $5600 with $9211 total. When I asked for a withdrawal they refused and said I need to do more transactions or pay them $3000 to release my money which I refused. MetaTrader 5 Aka MT5 are helping scammers all over the world committ this crimes this is why you can never be able to contact them they ate enabling thieves and giving the excuse that they’re just a platform and dont control any broker. This are professional thieves and God will punish them they will never find peace and its only a matter of time before the authorities gets involved. Big Uncle, biggloballimited.com and indusgold.co are thesame scammers and professional extortionists.

    — by Cedric Omorodion 6 months ago


  • Can I check how much is my account balance in USD for account number 971429

    — by Kong Wai Fung 6 months ago


  • my name is ramanarao i have mt5 mobile app with account no 32101003 it is under wealthsailingforex server7, no32100389
    i send 45000 usd changed to usdt, wealthsailing has provided signals in one month they could make the account around 84000dollarswhen i want to withdraw money they refuse to give no body returns the text i started thinking it is fake and scam. i started a investigation in usa can you please provide me help or any information that will help
    thanks

    — by ramanarao 6 months ago


  • I live in Mexico. A day ago a representative from MetaQuotes software contacted me informing me that an amount of $14,480 dollars are still on my account. This profit l gained it last year doing some investments with MetaTrade5. Back then I was told that I had no gains due to a bad decision I had made. So I considered all lost

    Now this man of the name of Dorian Sandoval tells me that this money I never lost it and it can be recovered because the compamy I did bussines with had been sued for fraud.
    The issue here is that he sent me a letter from MetaQuotes software informing me of this issue. But he says I have to deposit $200 dollars fee to be able to reléase this capital.

    He sent me the the reciept for me to go pay it at oxxo. A retail store here in mexico. I need to know if this is real. Or is it a scam.

    Thank you.

    — by Gabriel Rodríguez 6 months ago


  • Dear Sir
    Need help to make withdrawals from MT5
    Please contact me
    Thanks
    Best regards
    João Manuel Baptista

    — by João Manuel da Costa Baptista 6 months ago







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