Published by JoyPlus Technology Co., Ltd.

Report an issue with Mermaid Secrets1- Mermaid Pri.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Mermaid Secrets1- Mermaid Pri?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of JoyPlus Technology Co., Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Mermaid Secrets1- Mermaid  Pri image 1 contact Mermaid Secrets1- Mermaid  Pri image 2

Mermaid Secrets1- Mermaid Pri Customer Insights

1. Please remove the ads PLEASE! PS again no more ads!I love this game so much!! Because when i was little i played it so i wanted to play it again! But i don't like how you have to watch a ad everytime you want to play the next like leave or want to unlock something to fix or help what just happened! But it is a great game!!The game is good but 1 The levels are really short and the game would be much better if the levels were longer and there was more realisticness (I know it's a game but some of it doesnt make sense) 2 There's WAY to many ads it takes over the whole game and it make it just a annoying cheap game that didn't try hard and only wants money Less ads and longer levels that are harder will make this game way better in my opinion :)i like the game it is one of my favourite games the storyline is awesome I didn't give five star because of the ads it sucks one of the most irritati...

2. But if it doesn't work then cut the game and refresh it, then you take the game again.😋Ok just download the app 2 minutes ago and I already hate it! One Grammer mistakes then like everytime I need to open a world I guess there's an ad and it's very very very annoying and same thing with the clothes and other things ADS ADS ADS!!! but a few years ago I downloaded this app and it was amazing.

3. Guys this game is just so awesome.

4. Anyway, its a nice game but could be better.This is a good game.

5. But its a good game.

6. I like the game.

7. But the problem is that you have to watch a video.

8. Its cute and thankfully u don't have to watch a billion ads every second.

9. But you have to watch a video for this.

10. Please remove the video ads from every app❌.

11. Guys I could give you a tip of how to avoid ads without paying for it, whenever you see the free ads button, just click it then cut it.

Steps to Troubleshoot & Fix Mermaid Secrets1- Mermaid Pri Issues

1. Fix Mermaid Secrets1- Mermaid Pri Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Mermaid Secrets1- Mermaid Pri: Restarting the app will resolve most errors.
  2. Update the Mermaid Secrets1- Mermaid Pri App. Here is how:
    1. On Android goto PlayStore » Search for "Mermaid Secrets1- Mermaid Pri" » Open Mermaid Secrets1- Mermaid Pri » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mermaid Secrets1- Mermaid Pri » click "UPDATE".
  3. Clear Mermaid Secrets1- Mermaid Pri app cache: Clearing cached data will force your app to retrieve the latest data directly from Mermaid Secrets1- Mermaid Pri servers.
    1. On Android, goto Settings » Apps » Select "Mermaid Secrets1- Mermaid Pri" » click Storage » click "Clear Cache".
  4. Check Mermaid Secrets1- Mermaid Pri app permissions. If any of these permissions required to use your device's features are disenabled, Mermaid Secrets1- Mermaid Pri might not work.
  5. Uninstall and reinstall Mermaid Secrets1- Mermaid Pri. If nothing else has worked, completely uninstall Mermaid Secrets1- Mermaid Pri then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Mermaid Secrets1- Mermaid Pri not working


2. Fix Mermaid Secrets1- Mermaid Pri Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Mermaid Secrets1- Mermaid Pri be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Mermaid Secrets1- Mermaid Pri not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Mermaid Secrets1- Mermaid Pri may not be able to connect to the Internet when running in the background.

Reported Issues