contact Poll Pay: Surveys for Money

Contact Poll Pay: Surveys for Money

Published by BitBurst GmbH
Updated: Apr 25, 2022



Report an issue with Poll Pay.
Send the customer service your feedback so they can fix your issue asap.

Already have an account? Login here



Why should I report an Issue with Poll Pay: Surveys for Money?


  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of BitBurst GmbH to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.



Poll Pay: Surveys for Money Features and Description

Join the millions of survey-takers in their quest to make money on their phones! Poll Pay is leading the way as the best cash app 2021 to earn real money rewards on your smartphone. With millions of users, you become part of an active, wealth-building community. Don’t get left behind when your rewards are just a few clicks away! Are you ready to make easy money from the comfort of your home? Complete simple polls and surveys to help you earn your second salary. Receive your rewards as either free PayPal Cash, gift cards, or coupons. Your opinion is valuable! ❓ How does it work? ❓ 1. Register with Poll Pay 2. Participate in surveys to increase your balance. 3. Exchange your balance for PayPal credits, Amazon vouchers, and many other gift cards. It's that easy! Poll Pay can be a small side-gig or your proper mobile mini-job to earn money with! This money app pays you in PayPal cash or vouchers. Your opinion, your reward, your choice! Be smart and earn money with a survey! Poll Pay is leading the way for survey apps that pay cash. Earn money from home while you search for an alternative job. Increase your PayPal balance with PayPal credit. 🎁💎💳 What are my rewards? 💳💎🎁 • Amazon gift card • Xbox gift card • Netflix gift card • Google Play gift card • PayPal credit • iTunes gift card Other cash apps take ages to transfer your money? Poll Pay has fast and secure payouts in real-time! The perfect side job these days is on your cell phone! Ingenious vouchers and free gift cards don't earn themselves, but with Poll Pay, it's easy. Easy tasks to earn real money rewards with your opinion are waiting for you! 🎮How to redeem rewards!🎮 • Free PayPal Cash – earn PayPal credit via your PayPal account • Free Xbox gift card – Xbox live Voucher via email • Free Google Play gift card – Google Play voucher via email • Free Amazon gift cards – Amazon voucher via email Your Poll Pay team pays a lot of attention to data security at all times. No survey available? No problem! There are new surveys to earn money daily, that’s right, every day. These can be short opinion polls or longer market research. We select the very best ones for you so that you can make money comfortably and easily from home. This survey app replaces a part-time job! Use your time from anywhere and enjoy working from your smartphone. Surveys for cash: The dream job for everyone! But there are not many survey apps that pay cash. Poll Pay is among the only well-working survey apps that pay cash in the form of PayPal credit! Do you want something more specific? No problem, exchange your free cash for a voucher, such as an iTunes gift card. You always wanted to improve your pocket money, or you just want to earn something with your mobile phone? Complete the surveys like a quiz and earn $-points that you can redeem for your desired reward. It works like a cashback system that is unique in the Google Play Store. Also ideal for players who want to earn extra gems, $$$ cash, gold, or bucks. Invite your friends to Poll Pay and earn extra free cash for each invite. Just share your referral or invite code and start earning credits. Your friends get a start bonus too! Poll Pay is one of the highest-paying cash apps to earn real money rewards from home! Your opinion is important to us! Use simple surveys to earn fast money. Earn credit with Poll Pay while you enjoy a coffee. Earn vouchers, Google Play coupons, and rewards during your break at work with just a few clicks. Do you still lack a little money on PayPal to fill your next wish? Earn PayPal credit easily by answering some opinion polls. With Poll Pay, absolutely anyone can earn an extra salary. Experiences and ratings show that Poll Pay is the perfect app for paid surveys. Join us and start a survey now!

contact Poll Pay: Surveys for Money image 2   contact Poll Pay: Surveys for Money image 2

Reported Issues


Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • When I click redeem it doesn’t work

    — by Tanya Carter 2 weeks ago


  • I cannot redeem gift card there is no claim code

    — by Tanya Carter 2 weeks ago


  • I'm having trouble trying to redeem my amazon gift card for 15.00 it won't let me click on the code on the little scissors to redeem it is there any way you can email the gift card instead its easier for me

    — by Wendy Mason 2 weeks ago


  • I have had a payment processing with pollpay for over a week..still nothing. My paypal email address is correct and is verified so i dont know why its still processing. They sqy technical issue but it should of been resolved by now. I have a £15 paypal payment pending.

    — by Paul Steed 1 month ago


  • It's been over 4 days now and I've yet to receive my Amazon gift card, please help.

    — by Jordan Chapman 1 month ago


  • I don’t necessarily have a complaint I just wanted to make a suggestion so I ordered a gift card and it says 12 days and I need something very fast very quickly I didn’t hack or anything if you guys can check it ealier

    — by Raymond 1 month ago


  • Hi poll pay
    I want to receive my paypal or gcs but they say i got banned or something like that. Could you fix it

    — by Arda güned 1 month ago


  • Im not getting money on playing games
    And there are no serveys anymore since 4 days

    — by Mohamad Hammoud 1 month ago


  • WHERE ARE MY CHECK FROM THE REFERAL SERVICE , FOR ALL THE PEOPLE I REFERED TO THE APP , I HAVENT RECIEVED MY CHECKS IN THE MAIL., GET THOSE TO ME RIGHT AWAY OR I WILL GO TO THE FBI.THANKS MR. TERENCE C. WILLIAMS OR MICHEAL N. ELLIOT

    — by Terence C Williams 2 months ago


  • Ich habe bei Poll pay bei verdiene Geld beim spielen das Spiel Merge Defence gedownloaded und bis LV 36 gespielt, so wie es in der Aufgabe stand aber ich habe die 1,80€ nicht bekommen.
    Ich habe 2 Stunden dafür gespielt.

    — by Sebastian Jack 2 months ago


  • I'm the owner of the account with referring code QXW655B7FA. I've submitted a 10 euro PayPal payment for more than 10 days and I'm still waiting. I've tried to contact the support many times with no response.

    — by Moncef ABIDI 2 months ago


  • This is m my second complaint in 2 weeks for the SAME ISSUE! This site first put a 17 delay on my payment for reasoning “putting my payment on hold so system can check for suspicious activity”. This 17 day hold was in addition to a 5 day hold to cashout in the first place. I did get paid on the 18th day, however when I went to submit a new PayPal withdraw with a new bunch of completed survey awards, the site AGAIN PUT MY PAYMENT ON HOLD, this time for 12 days so they AGAIN CAN CHECK FOR SUSPICIOUS ACTIVITY! If you didn’t find it before in 17 days why is it on hold again! This is the most egregious and ridiculous survey site I have ever come across. Not only do they charge an additional fee to process the “instant payment”, they now delay the payment but keep that fee. They do not return the additional fee after the hold. I will be researching and contacting PayPal, possible a lawyer for a class action lawsuit against poll pay. Based on other complaints I have seen here, there is a common theme of this delay tactic for “checking for suspicious activity”. I believe that poll pay is submitting the payment to PayPal on a delay so they don’t pay instant transfer fees, but collect and unethically keep the ones we pay for it to be instant under the cover of “checking for suspicious activity”.

    — by Eric Storey 2 months ago


  • Bonjour, je n arrive plus a accéder à mon compte PAY POLL avec facebook et j ai plus de 30 euros dessus. Comment faire pour pouvoir me reconnecter a mon compte ? Merci par avance, élise

    — by Debuire elise 3 months ago


  • Hi having a issue withdrawing my money I put my old PayPal [email protected] with a payout you guys are suspecting suspicious fraud. I meant to put my recent one I use for the payout [email protected] but the other one is still good and verified for the payment to go threw thanks just sending a update on my account

    — by Nichole ryan 3 months ago


  • Send me the confirmation code through my gmail

    — by Olabiyi sodeeq peter 3 months ago


  • I waited the 5 days to cash out $15 to my PayPal address ([email protected]), which I understand and acknowledge is a safety measure for new accounts. When the 5 days was up, I went to initiate the PayPal withdraw and I was then put in another 17 day hold! This is the message that is posted:

    *** Request is on Hold for 17 days (401 hours)
    Our Security System is currently
    checking your account for suspicous
    behavior. Please DO NOT contact our
    Support, we can not speed up the
    process. Thank you for your patience. ***

    I already waited the 5 days for this “process” to be completed. This additional 17 day wait is unacceptable, shady at best and unlike any other survey site on anywhere. Please release the funds immediately to my PayPal that I have honorably, honestly and appropriately earned. If this does not occur immediately, I will be forced to leave a negative review on the App Store, Yelp, etc and will contact the survey owner of each of the survey’s you hosted that I completed to report a non-payment for my successful participation and completion of their surgery.

    — by Eric Storey 3 months ago


  • I cashed out $15 on 4-16 and it didn't go on my PayPal And I used same email address for each withdraw.

    — by Joshd0417 3 months ago


  • I am very upset with this survey site. I am missing 2 15$ payments that I redeemed for paypal. 1 on April 6th, 2022, and 1 on April 16th, 2022. I have redeemed 3 other payments prior to these and was paid instantly. I don't know what's going on. I would like to be paid for my time, as it takes a couple days to accumulate these earnings. I'm not wasting anymore of my time if I'm not getting paid for the surveys. I would greatly appreciate it if I could get both my payments. This is the 3rd email that I've sent with no response

    — by Amanda Smith 3 months ago


  • Good afternoon! I am contacting you today about not receiving the money on my PayPal I have waited more then 48 hours and I haven't received it. I hope this issue can resolved! If you have any questions contact me in [email protected] thank you! and have a nice day!

    — by Nelson Omar Ramirez 4 months ago


  • I haven't been paid my 30 dollars y'all owe me and would like to get paid or I will complain about yal bad reviews. It's been past 48 hour and I haven't got my payment

    — by Wilbur Milford 4 months ago


  • Hi. I'm Poll pay user and days ago I reached the complete target of playtime for Coin master, so I click to have the payment of 366 euros,it isn't here. Moreover, what embarass me it isn't the not received but the customer support for your abroad users(I'm from Italy),there isn't free number to call in case of these issues, only the annoying and boring email and forms without any automatic email for received requests of help. I sent, lot of filled email and how to solve my problem never arrived from Adjoe or Poll pay team(2 sent emails with no on these dates: 22 and 24 March 2022 with attaches for Adjoe,this I'm writing is third for them team, 1 email for Poll pay team,to highlight the missed Adjoe). Not only to have Attention, I left a bad feedback on Google play for POLL PAY App, all are disappered

    — by Angelica 4 months ago


  • All info correct but cannot redeem through PayPal (Registered with you as [email protected])

    — by Richard Loosley 4 months ago


  • Quisiera crear cuenta

    — by Guerra Fuentes Fray Andres 4 months ago


  • I have tried multiple times to redeem my money with PayPal but nothing is happening. Please fix this.

    — by Amber 4 months ago


  • Hi.I'm a poll pay user and I'm here to tell that I have playtime reward issue: days ago,I reached the complete target for playtime on coinmaster, i tried to get the reward(366 cents) but the playtime page clicking on the blue button,redicted me to coin master google pay page to write a feedback, at the end: still no reward from it. So I first get in touch by email with your customer assistant Laura,she told me that game rewards are managed by Adjoe,I contact them 2 times without answer, so I wrote to Laura about it, also this time no answer. I filled Adjoe and your support form and nothing to do. I leaved a negative feedback on google play: no effect. I'll rewrite the feedback, I'll be able to get my coinmaster reward!

    — by Angelica 4 months ago


  • Earn money and gift card paid surveys

    — by Aroush rajpoot 4 months ago


  • I have yet to receive my $10 Starbucks giftcard, even after waiting for the 48 hours as it says. (It has been about 72 hours)

    — by Brady G 4 months ago


  • No PayPal payout about 5 days on now despite saying would take up to 48hrs, correct PayPal address given, no replies from customer service.

    — by miss Jessie mansell 5 months ago


  • I’m trying to get my pay pal payment for taking surveys and it’s not paying me

    — by Stephen Small 5 months ago


  • Pollpay app. unable to load on my samsung note 20 ultra phone. Please assist.

    — by Seet Chee Chai 5 months ago


  • Are you guys ok first I do the surveys because I need the money I go to cash out surprise surprise it’s been 4 days still haven’t received the payout I email you know you’ve blocked my account are you guys mentally ill or dumb ont get me mad send me my money

    — by Deve 5 months ago


  • I’m trying to cash out some of my funds and when I put my number is for the confirmation code nothing happens and I need access to those funds today

    — by Katherine Macdonald 5 months ago


  • Quand je dois confirmer que j accepte, ma page reste bloquée et ce n est pas la première fois, je ne peux donc pas continuer et commencer à répondre à des questionnaires. Que dois je faire. J ai in Samsung Android.

    — by Claudine moja 5 months ago


  • Hi I payed out at 31.90$ and Amazon gift card was selected and it was supposed to be transferred to PayPal I need that money on PayPal not a Amazon gift card

    — by Mariella Tamburello 5 months ago


  • Bonjour. A ma dernière enquête la récompense ne m’a pas été versée. J’étais à 22,04€ et les 86 cts je les vois bien mais ne pas pas été crédité.

    — by Masrane 5 months ago


  • so basically i got to £9.99 and then i did surveys and it shows it pays but my money is still at £9.99! i thought this was a legit app however it seems to be one big lie!

    — by Ted 5 months ago


  • Hello, when I try to redeem my money through PayPal it doesn’t send the verification code to my phone number. How can this be fixed?

    — by Sam 6 months ago


  • Payment missing

    — by Laquisha 6 months ago


  • I did PayPal to redeem my rewards and I guess it didn’t add the “.com” so never received payment… it was supposed to be 15$ to [email protected]

    — by Kayla 6 months ago


  • I have completed at least 5 surveys fully and when I click submit it says there’s no reward and that it didn’t work out.

    — by Shimona 6 months ago


  • App glitch and shuts my phone off

    — by Marves Epps 6 months ago


  • I’ve worked so hard for this £10 and now I’m not even receiving my payout what is you guys problem I’m just not understanding what I did wrong

    — by Deve 6 months ago


  • I have paid out from pollpay to Paypal and i have not received any payment, my paypal address is correct, everything is correct.

    — by Yasmin Meziane 6 months ago


  • I redeemed PayPal money from my account, but I haven’t received any payment into my PayPal account

    — by Shanae Georgi Hanrahan 6 months ago


  • I’m trying to cash out on poll pay app, to pay pal , it asks me to verify my phone number, and when I insert my phone number nothing happens!

    — by Louis Siriani 6 months ago


  • Hello my name is Edward I've been using your application for quite a while and I really enjoyed I made a little bit over $15 and I cashed out today January 25. My account name in poll pay is kingjuanaog reason the reason I'm sending this message is because I send my $15 to my PayPal today and it has not arrived so I'm just messaging the developers to see what's going on and to see them getting my money anytime soon. I definitely use the right email which is the same email using to message you.

    — by Edward Torres 6 months ago


  • I am trying to cash out £10.50 to my PayPal account and it’s not letting me. It says the amount for PayPal is £10.50 and that’s the amount I have got??

    — by Rachel Pownall 6 months ago


  • Poll pay surveys not letting me cash out

    — by Sophie Welland 6 months ago


  • Can’t log into account?

    — by Laquisha 6 months ago


  • I accidentally wrote the wrong email is there a way i could get my money back and change the email then pay out. Its a shame as i worked relentlessly hard trying to achieve my goal and now it is wasted. Please if there is a way to change my email i could do it.

    — by Adam 6 months ago


  • Hi I cashed out $15 aud over 24 hours ago and still haven’t received it in my PayPal account

    — by Steph 6 months ago


  • I transferred $15 out of my account into my PayPal and never got my money.

    — by Madison 6 months ago


  • Hi I need help I am trying to withdraw my pollpay funds but it keeps saying my account is new and I need to wait 5 days since competing my first survey

    I completed my first survey on the 13th of January so wouldn't today be day 5??

    — by Kalista 6 months ago


  • Please I want to cancel the cash out for the 10 pound Amazon gift card that was mistakenly sent. I do not want the gift card. It was suppose to be PayPal cash out. Please help me look into the issue
    Thanks

    — by Abigail Akuna 6 months ago


  • I cashed out $15 aud and it’s still not in my PayPal account. My PayPal email I correct. I worked hard to earn money and it’s disappointing that I haven’t received it yet.

    — by Steph 7 months ago


  • Bonjour,
    Je ne viens pas me plaindre mais plutôt demander votre aide puisque j’ai essayé de passé mon premier virement pay pal de la valeur de 10€ mais au moment d’appuyer sur le bouton « encaisser » j’ai oublier de fournir à mon adresse mail le .com et je voulais savoir s’y je pouvais y remédier parce que cela m’embête beaucoup de perdre 10€ dans le vent…
    Merci beaucoup de votre réponse :)

    — by Tigane 7 months ago


  • Dear Sir/Madam,

    Please resend me 10 Dollar payment in my paypal account - [email protected]

    — by Supriya Chaudhari 7 months ago


  • Question: How long do the payments usually take to cash out through paypal?
    I have just now cashed out and am waiting for the money

    — by Emma Hjermitslev 7 months ago


  • I cashed out my $15 via PayPal this morning 1/1/2022 and it hasn’t shown in my PayPal account. What can be done so that I do indeed receive my payment for the surveys. I’ve received them in the same account in the past so I’m not sure the issue that occurred this time. Thank you in advance for the help.

    — by Denea Mims 7 months ago


  • I cashed out for 15 dollars and still haven’t received my payment and it has been over 2 days

    — by Alesi 7 months ago


  • Amir

    — by Amirhoseinomi 7 months ago


  • I need agency please help me I have many hosts sir and my WhatsApp Number:+918416058965

    — by Bhagya dhan chakma 7 months ago


  • I am unable to get my payout. I never receive my verification code when I enter my phone number

    — by Juan Carrera 7 months ago


  • hi, i wanted to pay myself with paypal, and just jumped to amazon gift card? which I can't even use because I didn't turn anything? i feel ripped off for all work. my email is : [email protected]

    — by Hind Taibi 7 months ago


  • I cashed out December 23rd and December 24th for 15 dollars each but I haven't received the money in my PayPal account can y'all put the money in my account my account.is [email protected]

    — by Charles Scott 7 months ago


  • I never received my 15$ dollar payment for PayPal please get back to me asap

    — by Michael Desino 7 months ago


  • I haven’t received my payout

    — by Nasim 7 months ago


  • I cashed out this morning but I didn't get a payment for it can you give my money from this morning

    — by Charles Scott 7 months ago


  • I sent money to my paypal account but i haven’t received it

    — by Salma 7 months ago


  • My account was blocked from accessing surveys for 4 hours under the condition that “I didn’t fill out an answer genuinely and honestly” about what my morning routine is. I filled it out to a T what my routine is like below as this is exactly how my morning routine goes, no other actions included.

    Pee
    Drink 64oz of water in small increments
    Take meds
    Feed my animals
    Get dressed
    Pack food for the day
    Pack for the gym
    Put on my shoes


    This was a genuine answer.

    — by Calcifer 7 months ago


  • I made the wrong cash out

    — by Mariam Yusif 7 months ago


  • Hi I would like my payment from poll pay please. It seems a lot of people have not received payments through PayPal

    — by Richard Greenwell 7 months ago


  • Payment of 10 Dollar not received in my paypal account.

    — by Supriya Chaudhari 7 months ago


  • I haven’t received my payment. I tried taking out £10 from my poll pay balance to my PayPal account and haven’t received. I made sure my email was correct. My email is [email protected] and the login id is 116393611386580564664

    — by Ihsan 8 months ago


  • I done my payout of $15.90 on PayPal but did not receive it

    — by Justin Key 8 months ago


  • Hey guys I just spent an hour doing a survey and when it was completed COMPLETED It told me I was dropped out. THIS IS NOT RIGHT OR FAIR. I do NOT plan on leaving POLL PAY. I just want this issue corrected. I look forward to your reply.
    Regards
    GeorgeEdward Jenkins
    Tel: 1+226-978-4776
    Email: [email protected] OR
    [email protected]

    — by George Jenkins 8 months ago


  • i have not received my payout and it has been three days

    — by kora 8 months ago


  • Try to make a 25 dollars payout to my PayPal account but when I checked my past payout it does show the payout but not the email address that I typed in which is the same one I always use and also the email address does show on my other past payout so I am not sure what to do I appreciate your help and support and the best thing would be to put the 25 dollars in my PayPal account [email protected]

    — by Rafael Valencia 8 months ago


  • Tried to cash out 25 dollars to my PayPal account but when I checked my past payout the reward is there but not my email address that I entered which is the same one that I always use [email protected] and also in my past payout I do see the email address every time when I make a payout that I sent the payout to which again is the same one I always use I appreciate if you can send the payment to my PayPal account email address that is [email protected]

    — by Rafael Valencia 8 months ago


  • Hi I haven't received my PayPal payment

    — by Lauren Greenwell 8 months ago


  • Hi after numerous attempts to try contact you via the poll app to no avail . I am not receiving my 15% increase when the money changes to 15% more I'm still getting the Original smaller payment! This has been happening every time for weeks now so I've lost so much money out of this

    — by Hollis Walker 8 months ago


  • hello, i need help with my account. email used is [email protected]

    i get banned for 24 hours for no reason. then once the ban is up, i get surveys. When i click on the survey once, i instantly get banned for a day again. I’m really frustrated and am considering contacting bbb. Is there anyway you can help resolve this issue.

    — by Brendan Carbone 8 months ago


  • It wont let me pass the phone verification of 15.90 please help I need the money

    — by Tim 8 months ago


  • I can’t verify my number when I try to redeem paypal

    — by Tyree 8 months ago


  • Hey I cashed out $15 and I didn’t get paid I used my paypal email which is [email protected] I never got the money

    — by Julia 9 months ago


  • They signed me out and blocked me just cus I accidentally

    — by Jeremy 9 months ago


  • They signed me out and blocked me just cus I accidentally answered something wrong and it wouldn’t let me go back

    — by Jeremy 9 months ago


  • It says i cant cash out untill 5 days after i took my first survery wich it has been five days

    — by Angel Doyle 9 months ago


  • i withdraw money and i haven't gotten my $15 i've checked that i've done the right email which is correct

    — by bailey nouuredine 9 months ago


  • I’m trying to cash out my rewards for a $15 PayPal card and it’s not in my PayPal account. it’s the Correct email address and everything.And you guys already took it out of my poll pay account.

    — by Heidi 9 months ago


  • hi I cashed out 15 pounds using the email [email protected] and still haven’t received it

    — by brooke 9 months ago


  • I withdrew a paypal e-gift cards of £10 but I have not received it :( soon after i was suspended for 24 hours for apparently having weird activity on my device. It was invoiced to [email protected], please help!

    — by Jess a 9 months ago


  • I haven’t received my payout i put in the correct email and everything and I haven’t received it I would like my £10 my email is [email protected]

    — by Cbie loraine 9 months ago


  • I use Pollpay daily, but yesterday I got a error that I use VPN and that I cannot enter the App. Unfortanetly I just cashed Google play 5€ out, but I cannot use it because I cannot enter the App. I dont and never used VPN or some kind of other App, that was a VPN. Im very angry. Please let me enter the App. I dont use such an App like VPN. I unfairly cannot use the App. Plz let me use it again.

    — by Turbolento 9 months ago


  • Hi Yeah I had earn Pay poll survey money 10 pound payout email is correct I didnt recieve in my pay pal account if u could send me please. have a look and kindly email me at [email protected]

    — by farzana 10 months ago


  • Hi. Your app keeps telling me I have to wait five days before I cash out using pay pal but I have been using ur app for 6 days now. My account email is [email protected] Please fix my issue or else I will have to stop using your app. Thanks, Isma

    — by Isma Sudhan 10 months ago


  • Where is my Paypal payment?I sent a week ago, and I still not received it

    — by Lindsay Von Bentheim 10 months ago


  • I tried to collect my $25 PayPal payout and still have not received it and can’t reach anyone? Please help! This has to be a scam!!

    — by Misty Barnes 10 months ago


  • I’m trying to cash out with my PayPal account and it’s asking for me to verify my phone number. Being I’m in the USA it won’t let me. I’ve contacted poll pay numerous times today and still haven’t heard back. I did a lot of surveys for not to be able to get my $25 dollars.

    — by Tammy Hough 10 months ago


  • Didn’t send my money

    — by Zach Oestreich 10 months ago







Search for another app