Published by My Town Games Ltd on Jan 3, 2024

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Why should I report an Issue with My Town Home: Family Playhouse?

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My Town Home Customer Insights

1. With kindness -EmilySo Yes this game is well and good but this game doesn't have Weather changing and the process of night and morning and when we open this game the upper horizontal part is back, and only at down part we can play, matlab upar ka portion kat raha hai and sometimes while playing, some characters get lost , places are good but there are so many places in my town games yes I love this thing but characters are less to be shopkeepers.

2. But I rate it 3 starts because it cant save my progress.This game is so fun! The only problem is that it doesn't save my progress, which is a bummer.

3. It just starts the game like I'd just opened it for the first time.I loved this game and series so much I bought them all but now they don't connect properly to each other.

4. Plus, I think there is too many locked items, and I really wish there wasn't so many items that you needed to watch long ads to gets :( Still, the game is pretty fun! If you like this, be sure to check out My City games.

5. This game used to be fun, but now it's boring.I love this game but like others I've noticed different glitches and I have things I wish worked.

6. They are created by the same people-- and even better!Awesome ๐Ÿ‘ I love this game because it has little tiny every day objects that are adorable.

7. I used to love this game it's so cute and so fun to play but recently I redownload it and it just got so much worse.

8. (Issue on iPad)I love this game! ๐Ÿ’• But there is one problem.

9. I create stories and families in this game that's why it was so amazing but when it disconnects you can't bring everyone together that you want to.

10. I used to play this game all the time.

11. The game also needs to add progress saving.

Steps to Troubleshoot & Fix My Town Home Issues

1. Fix My Town Home Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart My Town Home: Restarting the app will resolve most errors.
  2. Update the My Town Home App. Here is how:
    1. On Android goto PlayStore » Search for "My Town Home" » Open My Town Home: Family Playhouse » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Town Home » click "UPDATE".
  3. Clear My Town Home: Family Playhouse app cache: Clearing cached data will force your app to retrieve the latest data directly from My Town Home servers.
    1. On Android, goto Settings » Apps » Select "My Town Home: Family Playhouse" » click Storage » click "Clear Cache".
  4. Check My Town Home app permissions. If any of these permissions required to use your device's features are disenabled, My Town Home might not work.
  5. Uninstall and reinstall My Town Home. If nothing else has worked, completely uninstall My Town Home then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing My Town Home not working


2. Fix My Town Home Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make My Town Home be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to My Town Home not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, My Town Home may not be able to connect to the Internet when running in the background.

Reported Issues