Published by My Town Games Ltd on Oct 19, 2023

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My Town Customer Insights

1. I really love it....thanksπŸ˜ŠπŸ˜‡It is amazing and all the stuff you can do but the thing that annoys me the most about playing your game is the ads beacause when im having a great time playing a ad comes on and some times the ads are forever and then when i get back in the game all the things that i was doing go away hope you can fix that thank you Home Town games for keeping me having funI absolutely love it because it has a lot of things to do and others always comment about the ads but I swear I don't have any problems like ads they don't even come and the characters problem is there but really they say that when they watch a ad and open a character next day it's locked again but I really don't have that problem the characters stays for a week or two months or even years love it thanks πŸ˜€Good game but my character got stuck(big girl) and I couldn't use her.

2. It will be good if you can put less garbage because the whole beach looks uglyThis is an amazing game! So are all of the other onse! The only thing is that i used to have a car that would allow me to pick where i wanted to go and i could bring criminals from my town police to my town house which was really cool but after i reinstalled it because i had to get my ipad fixed it didnt let me have a car anymore, is it ok if u can add that back please? It was a really fun way to connect all thoes games!! Also the adds are prety anoying but its ok, i will still give this a five!Thank you very much for making beach game, really appreciate it.

3. So,β˜†β˜†β˜†β˜†β˜† I give 5 starsAmazing πŸ‘ game this game is really awesome because it has the things like a real beach has but there is problem that many of the dresses are locked πŸ”’ so i can't dressed them up but also a nice game as a submarine and sea with a mermaid singing and I have told you also that please do the same free like hotel so you have done βœ” it thanks for beach freeBEST ONE! but the problem is in my way i classified into 3.

4. So if u could make the moving characters a part of game and u could then delete the bugsThis game is great!!! I also like that i can find the treasure in the water.

5. It's a great game but I gave it 3 stars because if I change their outfits and leave the game when I come back they are wearing the original outfits.

6. Its was such a good game and there is bugs that make ur character from the last game go to the other game.

7. In every game, in order to get a new character,I need to watch an ad which is really boring.

8. Every time I installed any game, I got bored and deleted it, but not this one .It is very simple.

9. I uninstalled the game and installed.

10. But I still gave 5 stars as I am really very pleased and happy with your amazing games, especially this one.

11. I went 5o different my town games new or old there was no girl.

Steps to Troubleshoot & Fix My Town Issues

1. Fix My Town Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart My Town: Restarting the app will resolve most errors.
  2. Update the My Town App. Here is how:
    1. On Android goto PlayStore » Search for "My Town" » Open My Town: Beach Picnic Fun Game » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Town » click "UPDATE".
  3. Clear My Town: Beach Picnic Fun Game app cache: Clearing cached data will force your app to retrieve the latest data directly from My Town servers.
    1. On Android, goto Settings » Apps » Select "My Town: Beach Picnic Fun Game" » click Storage » click "Clear Cache".
  4. Check My Town app permissions. If any of these permissions required to use your device's features are disenabled, My Town might not work.
  5. Uninstall and reinstall My Town. If nothing else has worked, completely uninstall My Town then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing My Town not working


2. Fix My Town Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make My Town be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to My Town not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, My Town may not be able to connect to the Internet when running in the background.

Reported Issues