Published by byss mobile on Feb 22, 2024

Report an issue with Color.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Color by Number - 3D Pixel Art?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of byss mobile to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Color by Number - 3D Pixel Art image 1 contact Color by Number - 3D Pixel Art image 2

Color Customer Insights

1. no matter What I did😞 NO I WAS NOT TRYING TO CHANG COLOR, I WAS TRYING TO TURN THE SILLY THING TO COLOR THE REST OF THE PICTURE.Just deleted this app it is terrible! I didn't listen to any of the comments and was so wrong about this game! The second I started doing something and it wouldn't let me turn I was like okay this is just one thing then it maybe do an ad out of nowhere and then it wouldn't let me do any other colors or pictures except for the one I was on.

2. Keep up the great work guys/gals!!!!it is a really fun game and i love that it is 3D.it is just for me you have to watch ads to be able to do some of them which is bit of a downer but besides that it is really fun and enjoyable i defenetly recomend this game but with the ads can you please make it that you don't have to watch ads to do some of them cause then if u do the game would be soooo much more fun!!!!!It was ok.

3. This game is terrible and you guys should be ashamed!I hate the newest update.

4. The new update makes you color specific picture groups.I'm on level 86.

5. Before you could choose which pictures to color.

6. I tried to turn it to color more.

7. Lots of pictures to color.

8. A lot more scrolling just to find where you left off.Great coloring app.

9. An improvement would be when a picture is completed, it would be removed from the main screen.

10. Best coloring app I have came across, and I check them all out.

11. It's like coloring Lego's.

Steps to Troubleshoot & Fix Color Issues

1. Fix Color Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Color: Restarting the app will resolve most errors.
  2. Update the Color App. Here is how:
    1. On Android goto PlayStore » Search for "Color" » Open Color by Number - 3D Pixel Art » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Color » click "UPDATE".
  3. Clear Color by Number - 3D Pixel Art app cache: Clearing cached data will force your app to retrieve the latest data directly from Color servers.
    1. On Android, goto Settings » Apps » Select "Color by Number - 3D Pixel Art" » click Storage » click "Clear Cache".
  4. Check Color app permissions. If any of these permissions required to use your device's features are disenabled, Color might not work.
  5. Uninstall and reinstall Color. If nothing else has worked, completely uninstall Color then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Color not working


2. Fix Color Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Color be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Color not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Color may not be able to connect to the Internet when running in the background.

Reported Issues