Published by freecall on Jul 26, 2023

Report an issue with Call Global.
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Why should I report an Issue with Call Global?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of freecall to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Call Global Customer Insights

1. Credits for watching video okay okay.the app is ok but it doesn't have end key button,i called my friend who's phone was switched off and has voice mail on,ooh what ahell all my credits gone just on voice mail message it's due to lack of end key, you can't switch off when calling through this app.

2. And after gain credit also u can call once ..after it shows call failedApp isn't working, it's crashing again and again, failing to add credits to my account.

3. Shows as ringing but no ring is heard then after sometime it's failed.I'm using paid version, but still shows adds pop-up and fake call connecting and auto credit reductionOne of the best app in this category.

4. No advertisements being displayed because of app crashing.Terrible. I tried to call a number in France +33____ and ended up in India?! Plus the permanent ads are a nightmare.

5. I purchased the £1.89p add-on and received around a hundred minutes of calling time charged at the rate of around 653 credits per minute.

6. Only drawback is connecting time, its take little more time to get connected than other app does and "Tap to get credits" gives you only 27 to 33 credits every time.

7. And free credits from watching ads and videos stopped working.

8. I call india free .only you see some ads and you get point then you can call.but it's ok.Call not getting connected to a particular number.

9. Great way of adding credits by watching adds or rolling the roller for more credits.

10. Emailed you to inform about the problem of unable to make calls after I set-up my phone number but got no reply.Giving this 1 star is also not worth.

11. Then I set-up my phone number and this app stopped working.

Steps to Troubleshoot & Fix Call Global Issues

1. Fix Call Global Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Call Global: Restarting the app will resolve most errors.
  2. Update the Call Global App. Here is how:
    1. On Android goto PlayStore » Search for "Call Global" » Open Call Global » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Call Global » click "UPDATE".
  3. Clear Call Global app cache: Clearing cached data will force your app to retrieve the latest data directly from Call Global servers.
    1. On Android, goto Settings » Apps » Select "Call Global" » click Storage » click "Clear Cache".
  4. Check Call Global app permissions. If any of these permissions required to use your device's features are disenabled, Call Global might not work.
  5. Uninstall and reinstall Call Global. If nothing else has worked, completely uninstall Call Global then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Call Global not working


2. Fix Call Global Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Call Global be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Call Global not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Call Global may not be able to connect to the Internet when running in the background.

Reported Issues

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