Published by SHOWROOM Inc. on Nov 20, 2023

Report an issue with SHOWROOM-video live streaming.
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Why should I report an Issue with SHOWROOM-video live streaming?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SHOWROOM Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact SHOWROOM-video live streaming image 1 contact SHOWROOM-video live streaming image 2

SHOWROOM-video live streaming Customer Insights

1. About Twitter, Please take a look to the Mixchannel application about how to bring back Twitter function without paying any money.I can't log in into my account, everytime I log in always error, please fix thisWhy i dont receive notifications from the member i follow? I already turn on all permissions...The app is good, easy to use and good placement of UI and function.

2. The phone app lets you purchase gold, but it won't update comments or gifts live, you have to completely reload the stream to see what it being said and by that time it's too late.Only applicable for certain countries, and this is not stated in the app descriptionI loved this app but now it never works properly.

3. English UI available, but highly recommend to have some knowledge of Japanese for understanding and interaction (because all streams are directly live, it's not possible to have subtitles).

4. Other than that minus, the app was perfect to support your favorite artists.Incredibly fun streaming service with many ways to interact and express oneself.

5. how to fix it?The PC version of showroom performs everything properly except it won't let you purchase gold.

6. The redirect page function is always a nightmare.

7. The only problem is not having a translatiom button for event, which is written in JP.

8. Website has extensive help and FAQ sections, albeit only in Japanese.

9. For the last 6 months the performers don't load so you cannot see or hear them.

10. :)hi! my follow list would not load.

11. At the end, the page changes to another page.

Steps to Troubleshoot & Fix SHOWROOM-video live streaming Issues

1. Fix SHOWROOM-video live streaming Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SHOWROOM-video live streaming: Restarting the app will resolve most errors.
  2. Update the SHOWROOM-video live streaming App. Here is how:
    1. On Android goto PlayStore » Search for "SHOWROOM-video live streaming" » Open SHOWROOM-video live streaming » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SHOWROOM-video live streaming » click "UPDATE".
  3. Clear SHOWROOM-video live streaming app cache: Clearing cached data will force your app to retrieve the latest data directly from SHOWROOM-video live streaming servers.
    1. On Android, goto Settings » Apps » Select "SHOWROOM-video live streaming" » click Storage » click "Clear Cache".
  4. Check SHOWROOM-video live streaming app permissions. If any of these permissions required to use your device's features are disenabled, SHOWROOM-video live streaming might not work.
  5. Uninstall and reinstall SHOWROOM-video live streaming. If nothing else has worked, completely uninstall SHOWROOM-video live streaming then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SHOWROOM-video live streaming not working


2. Fix SHOWROOM-video live streaming Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SHOWROOM-video live streaming be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SHOWROOM-video live streaming not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SHOWROOM-video live streaming may not be able to connect to the Internet when running in the background.

Reported Issues