Contact Story Saver App Customer Service

Why should I report an Issue with Story Saver App — Stories & Highlights Downloader?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of YOBA to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Edit: 4 stars since dev didn't put the tap & hold (long press) feature but return the swipe feature (still need to tap the "Play" button) instead.Sorry I'm going to have to uninstall this app, it was such a good app, then it logged me out & I keep getting an error message, I'm done, I can't log in any more Update: I seem to be having issues with this App, it was working perfectly, but now I'm having trouble saving anything, if I click save on a photo, it says Video was saved, but nothing happens & I've saved nothing, I've tried uninstalling & reinstalling the App without success, please HELP!!! Love it, easy to use, Thank youplease.

2. When i try to download some story the usual message appears: "video saved" but when i press the "open" option a message appears saying that the video don't exist so that means the video did not download.

3. But it crashed a lot and I can't even open the app before so I decided to uninstall it waiting the developer to fix it, now they fixed it I just installed it again but don't know why I can't save the stories with the same quality anymore.

4. It just took me nearly an hour to work through my list of follows thanks to an endless string of video ads that take twenty or more seconds to bypass.

5. The operator of this app should be ashamed of their greed.This app used to work decently but on the last update they took away the swipe-right functionality and replaced it with an insane amount of ads.

6. Before, tapping on the thumbnail would give you the option to download and holding the thumbnail would allow you to view it.

7. the app works as it claims properly btw.I loved this app because the stories we saved has the same quality resolution as the owner of the stories.

8. you can't even have time after tapping on a story to download it.

9. I've had multiple occasions where I've had an ad went to download another story and before I could download it, another as played.

10. I'd give it zero stars if I could.The ads since I began using this app have been intrusive, annoying and intentionally placed and triggered to get accidental clicks.

11. Tapping the play to see pictures or playing videos is not efficient, it takes more time and effort.

1. Fix Story Saver App Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Story Saver App: Restarting the app will resolve most errors.
2. Update the Story Saver App App. Here is how:
   1. On Android goto PlayStore » Search for "Story Saver App" » Open Story Saver App — Stories & Highlights Downloader » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Story Saver App » click "UPDATE".
3. Clear Story Saver App — Stories & Highlights Downloader app cache: Clearing cached data will force your app to retrieve the latest data directly from Story Saver App servers.
   1. On Android, goto Settings » Apps » Select "Story Saver App — Stories & Highlights Downloader" » click Storage » click "Clear Cache".
4. Check Story Saver App app permissions. If any of these permissions required to use your device's features are disenabled, Story Saver App might not work.
5. Uninstall and reinstall Story Saver App. If nothing else has worked, completely uninstall Story Saver App then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Story Saver App not working

2. Fix Story Saver App Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Story Saver App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Story Saver App not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Story Saver App may not be able to connect to the Internet when running in the background.