Published by Pronto Pay Development on Jan 9, 2023

Report an issue with Pronto Pay Earned Wage Access.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Pronto Pay Earned Wage Access?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Pronto Pay Development to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Pronto Pay Earned Wage Access image 1 contact Pronto Pay Earned Wage Access image 2

About Pronto Pay Earned Wage Access

1. Pronto Pay offers you a fair and honest way to access your wages whenever you need them.

2. You won't have to wait for payday.

3. Get it all from a convenient and easy-to-use app.

Pronto Pay Earned Wage Access Customer Insights

1. Its really helped me with emergencies and covering bills for my family.It doesn't even ask for my company name just my employee ID and then it says that my information doesn't matchNever lets me log in, even when I had an actual employee of Pronto try and log me in.

2. Futer employers looking for a reliable way of doing cash advances may want to steer clear of this appEasy to use and track my earnings based on my time.

3. Worked good when I started using it but 5 months later after going mad trying to get my money, I can't even log in or get hold of anyone to explain.

Steps to Troubleshoot & Fix Pronto Pay Earned Wage Access Issues

1. Fix Pronto Pay Earned Wage Access Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pronto Pay Earned Wage Access: Restarting the app will resolve most errors.
  2. Update the Pronto Pay Earned Wage Access App. Here is how:
    1. On Android goto PlayStore » Search for "Pronto Pay Earned Wage Access" » Open Pronto Pay Earned Wage Access » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pronto Pay Earned Wage Access » click "UPDATE".
  3. Clear Pronto Pay Earned Wage Access app cache: Clearing cached data will force your app to retrieve the latest data directly from Pronto Pay Earned Wage Access servers.
    1. On Android, goto Settings » Apps » Select "Pronto Pay Earned Wage Access" » click Storage » click "Clear Cache".
  4. Check Pronto Pay Earned Wage Access app permissions. If any of these permissions required to use your device's features are disenabled, Pronto Pay Earned Wage Access might not work.
  5. Uninstall and reinstall Pronto Pay Earned Wage Access. If nothing else has worked, completely uninstall Pronto Pay Earned Wage Access then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pronto Pay Earned Wage Access not working


2. Fix Pronto Pay Earned Wage Access Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pronto Pay Earned Wage Access be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pronto Pay Earned Wage Access not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pronto Pay Earned Wage Access may not be able to connect to the Internet when running in the background.

Reported Issues