Contact Home Assistant Customer Service

Why should I report an Issue with Home Assistant?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Home Assistant to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It runs locally in your home via a device like the Home Assistant Green or Raspberry Pi. - One app to control the whole home - Home Assistant is compatible with the biggest brands in the smart home, connecting to thousands of smart devices and services. - Discover automatically and quickly configure new devices - such as Philips Hue, Google Cast, Sonos, IKEA Tradfri and Apple Homekit compatible devices. - Automate everything - Make all the devices in your home work in harmony - have your lights dim when you start watching a movie, or turn off your heat when you’re away from home. - Keep your home’s data in the home - use it privately to see past trends and averages. - Connect to open standards with hardware add-ons - including Z-Wave, Zigbee, Matter, Thread, and Bluetooth. - Connect Anywhere - If you would like to access this app while away from home, the most secure and simple way to get started is Home Assistant Cloud. - Securely share your location, using it to automate heating, security, and so much more. - Can share your phone's sensors with Home Assistant for automations including information on: steps taken, battery level, connectivity, next alarm, and many more. - Get notifications on what's happening in your home, from detecting leaks to doors left open, you have full control over what it tells you. - Android Auto functionality lets you control your home from the dash of your car - open the garage, disable the security system, and more. - Build your own widgets to control any device in your home with a tap. - Text or talk to your local voice assistant on your device. - Wear OS compatibility, with support for notifications, sensors, tiles and watchface complications.

2. Home Assistant is the smart home solution focused on privacy, choice, and sustainability.

3. The Home Assistant Companion app allows you to access your Home Assistant instance on the go.

4. Join the over 1 million users and empower your home with better privacy, choice and sustainability.

1. One feature wishlist item- could the battery level be a separate sensor entity like in the iOS app? I use a template sensor now but wouldn't mind not having the extra config.Great app, really miss "enable all sensors" though.

2. Hope to have that back though.App is great and would have been 5 stars, but the recent update that added Android 11 power menu buttons changed how location is reported.

3. Is there a way to curate the screen to have the info that is important from the car?High Accuracy Mode: It doesn't make sense to have an option to turn on high accuracy mode when IN a zone.

4. Thanks for that you inconsiderate full color spectrum seeing jerks.The quick access via the power button doesn't work anymore consistent.

5. It's a toolbox for the power user to tinker with their smart home and dial it in exactly the way they want it, which may require some work and light coding along the way.Great app.

6. Sort of understand why it was removed, but doesn't make it any less inconvenient to everyone that wants to enable all sensors (or most of them) and doesn't justify totally removing that altogether.

7. As a note, I've found that disabling battery optimization for the app in my phone's system settings helps the location to report properly in the background.

8. I've also found it helps to install GPS Status & Toolbox to improve the location accuracy while in the background.

9. I notice that it looses connection a lot, even when I'm on the same network as my Home Assistant is, and suddenly the Battery and WiFi sensors disappeared.

10. I was using only lights and scenes as power menu tiles.While the app by itself works fine, the latest update is a bit "temperamental".

11. Home Assistant and it's developers work tirelessly to provide a way for devices from multiple brands to truly work together, and Home Assistant is by far the most polished yet customizable attempt so far.

1. Fix Home Assistant Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Home Assistant: Restarting the app will resolve most errors.
2. Update the Home Assistant App. Here is how:
   1. On Android goto PlayStore » Search for "Home Assistant" » Open Home Assistant » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Home Assistant » click "UPDATE".
3. Clear Home Assistant app cache: Clearing cached data will force your app to retrieve the latest data directly from Home Assistant servers.
   1. On Android, goto Settings » Apps » Select "Home Assistant" » click Storage » click "Clear Cache".
4. Check Home Assistant app permissions. If any of these permissions required to use your device's features are disenabled, Home Assistant might not work.
5. Uninstall and reinstall Home Assistant. If nothing else has worked, completely uninstall Home Assistant then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Home Assistant not working

2. Fix Home Assistant Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Home Assistant be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Home Assistant not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Home Assistant may not be able to connect to the Internet when running in the background.