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Why should I report an Issue with Garmin add-on for Locus Map?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of WearSoft to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Garmin add-on for Locus Map image 1 contact Garmin add-on for Locus Map image 2

About Garmin add-on for Locus Map

1. You can test all main features compatible with your Garmin before purchase to see whether the app behaves correctly with your Android phone and Garmin combination. - dynamic screen manager (hides unused screens etc. - this Android communication app, through which you can install all rest.

2. Enjoy route planning on a big screen of a smartphone and navigate, track your activities or even play geocaching with Garmin.

3. Connect it with Locus Map, one of the best outdoor navigation apps for Android.

4. Full-featured Premium version can be purchased in Locus Store (within Locus Map app) for about 4 EUR.

5. After the initial setup, you don’t need to open this application again as it runs in the background when required.

6. Navigate yourself with your Garmin on a whole new level!

7. After installation, the app runs in a “Preview mode”.

8. Get help, write your ideas or please let us just know what you think!

Garmin add-on Customer Insights

1. As a result, I bought a plugin, bought a locus map clasic - it doesn’t work even without internet, then I still need to buy a subscription to locus map - it still doesn’t work either with offline maps without the Internet or with the old version of garmin connect.

2. Also the trial nag covers too much of the screen and its annoying how it comes and goes seemingly at random id prefer it,just stays putSimply and flawlessly transfers tracks from Locus Map pro installed on my Pixel phone to my Garmin forerunner 945.

3. More importantly this uses bluetooth while Garmin connect requires a WiFi or cell connection, which is often not available where I hike and bike.Unfortunately I cannot get back this feature in locus app.

4. I purchased the pro thinking it might solve my problem, but no such luck.Works ok on my vivoactive 3 though heartrate data does not record along with speed and position in locus maps.

5. If there are prerequisites like memory availability(as I feed backed you on for this) or anything else this is something that someone should know before paying an app that promises , even partial, compatibility.I open the app on my phone and it says that it is connected to my Garmin Forerunner but nothing shows on my watch.

6. Money wastedI use bundle of Locus on smartphone and Garmin Phenix for city commuting and touring by bicycle.

7. Thank you!!Dears, your support was truly fast yet the problem was not resolved but only compensated with the options I provided you,eventually showing only directions through the app and not been able to record.This is half of the app utilisation for me , and I have almost the half rating.I didn't ask for half refund though (haha) but indeed since you were up to the issue I could give another star and make it three.

8. Can I get back my coins?Great app that adds detailed maps to my otherwise map less Garmin fenix 5.

9. I bought it with the application because the display of maps on the Garmin enduro was announced.

10. Use this to show locus routes and guidance on my fenix watch.

11. On my instinct 2 solar cannot get any direction from locus app on watch.

Steps to Troubleshoot & Fix Garmin add-on Issues

1. Fix Garmin add-on Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Garmin add-on: Restarting the app will resolve most errors.
  2. Update the Garmin add-on App. Here is how:
    1. On Android goto PlayStore » Search for "Garmin add-on" » Open Garmin add-on for Locus Map » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Garmin add-on » click "UPDATE".
  3. Clear Garmin add-on for Locus Map app cache: Clearing cached data will force your app to retrieve the latest data directly from Garmin add-on servers.
    1. On Android, goto Settings » Apps » Select "Garmin add-on for Locus Map" » click Storage » click "Clear Cache".
  4. Check Garmin add-on app permissions. If any of these permissions required to use your device's features are disenabled, Garmin add-on might not work.
  5. Uninstall and reinstall Garmin add-on. If nothing else has worked, completely uninstall Garmin add-on then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Garmin add-on not working


2. Fix Garmin add-on Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Garmin add-on be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Garmin add-on not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Garmin add-on may not be able to connect to the Internet when running in the background.

Reported Issues