Published by Zero Financial on Sep 28, 2022

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Send the customer service your feedback so they can fix your issue asap.

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Why should I report an Issue with Avant - Mobile Banking¹?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Zero Financial to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Avant - Mobile Banking¹ image 1 contact Avant - Mobile Banking¹ image 2

Avant Customer Insights

1. Is there any way to remove linked account in the app, I can only find link external account or debit card, but no idea how to remove it.My new favorite account! The app is very clean and easy to use, and the customer service has been excellent.

2. It's cash advance feature is amazing, customer service has always been pretty good and despite a few minor bugs and errors I've had great experience and will continue to do business with level for the years to come.

3. I couldn't use it for cash app, not at a gas station either.Horrible. Customer Service can't even help you with situations that you are dealing with on your account because they don't have access to anything.

4. Would be nice to see some more features built into the app like location metadata on your purchase, and some more emphasis on app design.I had an issue with direct deposit (my fault) and i had to reach out to customer support.

5. So I tried emailing customer support but due to "security reasons" they won't address the issue over email... So I was advised to call, but the phones are only open limited hours/days.

6. Great customer service!I've tried over a dozen mobile banking Apps and this app without a doubt is the most inconvenient, and overall worst mobile banking app I've tried to date.

7. Just can't beat the option to use any atm, early pay deposit, cash back, and decent interest, all in one checking account.

8. While it's not a savings account, it has interest better than most of them, so having vaults would make it easier to keep track of emergency funds while keeping the great APY.

9. Another cool feature would be a credit builder card.I usually love Level but their app has been super glitchy lately.

10. Level is a pretty place to put your money and spend through your debit card, cashback on a card is almost unheard off, and I thoroughly make all my transactions count.

11. Overall very solid savings account, especially once the fed raises interest rates back up.Easy and smooth to apply, UI is clean and intuitive, high APR.

Steps to Troubleshoot & Fix Avant Issues

1. Fix Avant Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart Avant: Restarting the app will resolve most errors.
  2. Update the Avant App. Here is how:
    1. On Android goto PlayStore » Search for "Avant" » Open Avant - Mobile Banking¹ » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Avant » click "UPDATE".
  3. Clear Avant - Mobile Banking¹ app cache: Clearing cached data will force your app to retrieve the latest data directly from Avant servers.
    1. On Android, goto Settings » Apps » Select "Avant - Mobile Banking¹" » click Storage » click "Clear Cache".
  4. Check Avant app permissions. If any of these permissions required to use your device's features are disenabled, Avant might not work.
  5. Uninstall and reinstall Avant. If nothing else has worked, completely uninstall Avant then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Avant not working

2. Fix Avant Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make Avant be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Avant not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Avant may not be able to connect to the Internet when running in the background.

Reported Issues